COMPANY PROFILE
Bain & Company is one of the top management consulting firms in the world that helps the world’s most ambitious changemakers define the future.
Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperforming the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes.
The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business functions hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.
WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top-ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times.
Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.
Job Summary
This role is responsible for ensuring high-quality software delivery through a combination of functional testing, test automation, exploration, and AI-assisted quality practices. The role partners closely with engineers, product teams, and fellow quality engineers to validate features, identify risks early, and improve overall product quality.
This position is expected to independently own testing activities for assigned features including AI, contribute to automation coverage, and actively leverage modern tools and AI capabilities to improve testing effectiveness and productivity.
Principal Accountabilities and % of time
Quality Thinking and Risk Assessment (25%)
- Understand functional and non-functional requirements and the business context; ask what could go wrong for a real user, not just what the spec says to check.
- Review user stories and acceptance criteria before work begins; flag gaps, ambiguities, and missing edge cases early.
- Build a mental model of the product over time: how users move through it, where failures hurt them most, and which risks matter.
- Participate in requirement meetings and design walkthroughs; contribute test-focused questions and input into acceptance criteria.
Test Planning, Execution, and Defect Management (50%)
- Design test strategies and test cases prioritizing coverage by risk and user impact
- Participate in design reviews with an adversarial mindset; raise edge cases and failure modes before development begins
- Use AI tools to generate test cases and test data; review AI-generated output for meaningful assertions and coverage gaps
- Validate self-healed automation scripts to confirm they still assert meaningful behaviour
- Conduct exploratory, regression, integration, and end-to-end testing including adversarial scenarios and boundary conditions
- Validate LLM outputs, AI responses, and agent behaviors for accuracy, consistency, hallucinations, and prompt sensitivity
- Support prompt regression testing; flag untracked prompt changes that could introduce regression risk
- Conduct API and contract interface testing
- Review AI-generated synthetic test data for realism and bias
- Log defects with clear reproduction steps; perform initial root cause analysis and track to closure
- Write and maintain automated test scripts under senior guidance; keep regression suite current
- Support release readiness and production validation checks under senior guidance
Team Collaboration (25%)
- Contribute to the application test strategy, including the appropriate balance of exploratory, manual, and automated testing, working with QA leadership and the scrum team.
- Participate fully in all scrum ceremonies, including standups, planning, reviews, and retrospectives, with a quality lens.
- Raise concerns, risks, and impediments to the scrum team and management promptly; communicate testing progress and blockers with clarity.
- Support sprint goals, including activities outside the QA function when requested.
- Embrace new tools and AI-assisted ways of working adopted by the team; stay current with evolving quality engineering practices.
Knowledge, Skills, and Abilities
- Good understanding of software testing fundamentals and quality assurance principles.
- Experience writing and maintaining automated tests using Playwright, Selenium, Cypress, or similar tools.
- Basic programming skills in JavaScript, TypeScript, Python, Java, or C#.
- Understanding of API testing concepts and tools.
- Strong exposure to AI concepts
- Strong analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to learn new technologies and work independently.
- Familiarity with Git and software development workflows.
Experience - 1-3+
Education OR equivalent combination of education, training, and experience -
Bachelor's/Master's in Computer Applications, Computer Engineering, Business, Information technology.