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Associate Senior Analyst - IT

Aeries Technology -
Bengaluru, Karnataka

Apply Now

Job details

Qualifications

Jira
Microsoft Powerpoint
Microsoft Excel
Procurement
Trello
Master's degree
Administrative experience
Project management
Bachelor's degree
Business Administration
Microsoft Project
Communication skills
Information Technology

Full job description

Job Id: Aeries/052/26-27

Industry IT

Location Bangalore

Experience Range 2 - 5 Years

Qualification Graduate/ Post Graduate

Job Description

About Us

Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

About Business Unit

Corporate BU

Roles and Responsibility

Position/Title: Associate Senior Analyst

Position/Title: Associate Senior Analyst

Resources Employment Type: FTE

Location: Bangalore/Mumbai/Hyderabad

Shifts (if any): 11:00 AM onwards (candidate should be flexible to work as per business requirement)

Experience: 2 -5 years

About Aeries:

Aeries is a global services company providing technology, business Founded in 2012, Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai.

We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

Read more about us : http://www.aeriestechnology.com

About this role:

We are looking for a highly organized and detail-oriented IT Operations Coordinator to act as the central point of coordination between IT teams, End User Computing (EUC), HR, Marketing, Legal, Admin, Finance and other Business Units. The role involves managing onboarding and offboarding processes, software license tracking, procurement coordination, SOP documentation, and administrative support for IT operations.

Key Responsibilities

1. Cross-Functional Coordination

Act as the primary point of contact between IT teams, EUC, Aeries BUs for operational requirements.
Coordinate and follow up on IT-related tasks across departments.

2. Onboarding & Offboarding Management

Track and monitor employee onboarding and offboarding activities.
Coordinate asset allocation, account creation, access provisioning, and recovery.
Ensure timely completion of onboarding/offboarding checklists.

3. License Management

Maintain and update software license inventory sheets.
Perform regular license reconciliation and usage tracking.
Coordinate with vendors and internal teams for license renewals and procurement.

4. Procurement Management

Create and track IT procurement requests.
Coordinate with Finance and Procurement teams for approvals and order processing.
Maintain procurement documentation and records.

5. SOP Documentation & Record Management

Create, update, and maintain Standard Operating Procedures (SOPs).
Ensure version control and proper documentation management.
Maintain records for audits and compliance purposes.

6. Meeting Coordination & Documentation

Schedule meetings with stakeholders and internal teams.
Prepare meeting agendas and capture meeting minutes (MoM).
Track action items and follow up for closure.

7. Reporting & MIS

Prepare reports, dashboards, and presentations for management review.
Maintain trackers for assets, licenses, procurement, and operational tasks.

Required Skills

Strong communication and stakeholder coordination skills.
Excellent organizational and multitasking abilities.
Good understanding of IT operational processes.
Attention to detail and documentation skills.

Technical Skills

Advanced proficiency in Microsoft Excel
Good working knowledge of Microsoft PowerPoint
Experience with project management tools (e.g., Microsoft Project, Jira, Trello)

Qualifications

Bachelor’s degree in Business Administration, Information Technology, or related field.
2–5 years of experience in IT operations coordination, PMO support, or administrative coordination.

Preferred Skills

Experience in IT asset management and license administration.
Knowledge of onboarding/offboarding workflows.
Experience in vendor and procurement coordination.

Reporting To

IT Manager / Head of IT / IT Operations Lead

Key Performance Indicators (KPIs)

Timely onboarding/offboarding completion
License compliance and reconciliation accuracy
Procurement turnaround time
SOP documentation accuracy and version control
Meeting action item closure rate

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

Apply Now

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