Gachibowli, Hyderabad, Telangana Customer care specialist Jobs – 113 Open Jobs Today

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Providence Global Center —Hyderabad, Telangana
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ResMed —Hyderabad, Telangana
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FedEx AMEA —Hyderabad, Telangana
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Specialist IS Engineer - System Implementation & Development

Amgen -
Hyderabad, Telangana

Apply Now

Job details

Qualifications

Jira
Azure
Computer Science
Kubernetes
XML
Spark
R
Public speaking
Quality management
Java
Master's degree
SQL
AWS
Analysis skills
Content creation
Docker
Bachelor's degree
Back-end development
Scrum
Clinical trials
Software development
APIs
Agile
Content management
JSON
Communication skills
Workday
Hadoop

Full job description

India - Hyderabad

JOB ID: R-240271 LOCATION: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Apr. 15, 2026 CATEGORY: Information Systems

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel likeyou’repart of something bigger,it’sbecause you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them,you’llthrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Let’sdo this.Let’schange the world. In this vitalroleyou willbe responsible fordesigning, developing, andmaintainingsoftware applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications. This role is for a technical functional lead/developer with Clinical Risk Based Monitoring (RBM) / Risk Based Quality Management (RBQM) system implementation. The role involves working closely with product managers, designers, and other engineers to build high-quality, scalable software solutions.

Roles & Responsibilities:

Participate in technical discussions related to theRisk base Quality Management (RBQM)system(s) within Clinical TrialOperationsandSiteEngagement (CTOSE) product team.

Take ownership of complex software projects from conception to deployment.Build technicalsolutionasper implementation project plan by working with various members of the product team and business partners.

Possesses strong knowledgeandhands-onexpertiseonapplication/system integrations and backend development

Possesses strong rapid prototyping skills and can quickly translate concepts into working codealong with managingsoftware delivery scope, risk, and timeline.

Contribute to both front-end&back-end developmentand Integrationsusing cloud technology& generative AI.

Conduct user acceptance testing with the customer, including coordination of all feedback, resolution of issues, and acceptance of the study

Support requirements gathering and specification creationprocessfor the development work.

Communicate potential risks and contingency plans with project management to ensure process compliance with all regulatory and Amgen procedural requirements

Participate and contribute to process product or standard methodologies initiatives and support developers and testers during the project lifecycle.

Define, author, and present various architecture footprintsi.e.Business, Logical, Integration, Security, Infrastructure, etc.

Create andmaintaindetaileddocumentation on software architecture, design, deployment, disaster recovery, and operations.

Conduct code reviews to ensure code quality and adherence to best practices.

Identifyand resolve technical challenges/bugs/issueseffectivelywithin deadlines.

Work closely with multi-functional teams, including product management, design, and QA, to deliver high-quality software on time.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

Master's or Bachelor’s degree with8-12years of experience in Computer Science

Preferred Qualifications:

Solid technical background, including understanding software development processes,application/system integrations,databases, and cloud-based content systems.

Strong problem solving, analytical skills; Ability to learn quickly; Excellent communication(verbal & written)and interpersonal skills.

Good knowledgeofscripting language (Java orPython), SQL queries, markup languages (XML, JSON),integration tools (mulesoft,databricks, APIs)andfamiliarity with API-driven content delivery.

Agile/Scrum experience withdemonstratedsuccess managing product backlogs and delivering iterative product improvements.

Strong knowledge ofPharma domain& Clinical Trial processes

Experience with product backlog management (e.g., Jira) and collaboration tools.

Good-to-Have Skills:

Experience with structured content management, content models, and modular content creation.

Knowledge of Risk based Quality Management forClinicalTrials

Understanding ofinternational pharmaceutical regulatory submission guidelines and processes (eCTD, ICH, CDS,USPIetc.).

Strong understanding of cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes).

Experience with data processing tools like Hadoop, Spark, or similar.

Basic understanding of GenAI solutions.

Good communicationskills, with the ability to convey complex technical concepts.

Soft Skills:

Excellent analytical and troubleshooting skills.

Strong verbal and written communication skills

Ability to work effectively with global, virtual teams.

High degree of initiative and self-motivation.

Ability to manage multiple priorities successfully.

Team-oriented, with a focus on achieving team goals.

Strong presentation and public speaking skills.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture,we’llsupport your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against seriousdisease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Ready to Apply for the Job?

We highly recommend utilizing Workday's robustCareer Profilefeature to complete the application process. A link to update your profile is available when you click Apply. You can then complete your Workday profile in minutes with the “Upload My Experience” functionality to upload an updated copy of your resume or you can simply edit the individual sections of your Career Profile.

Please note that you should be in your current position for at least 18 months before applying to internal positions. Staff must notify their current manager if invited for an interview. In addition, Staff are ineligible to apply for open positions if (a) their performance is currently being managed on a performance improvement plan (PIP) or other locally utilized formal coaching document or (b) their most recent performance rating was not a “Partially Meets Expectations” or higher. Please visit ourInternal Transfer Guidelinesfor more detailed information

Apply Now

Refine Your Search

customer care specialist jobs in gachibowli, hyderabad, telangana

Specialist IS Engineer - System Implementation & Development

Associate Delivery Manager Datawarehouse

Software Specialist Engineer II - Fullstack Engineer

Territory Account Manager

Learning Analytics Analyst

Business Project Advisor - HIH - Evernorth

RCM Coding Specialist

Sr. Service Engineer

DOM Specialist

Zuora Developer

Medical Coder

Lead Software Development Engineer – C++ / EDA

Director, Credit Risk Scorecards Model Risk & Governance

Senior Consultant, AI Business Solutions

Cloud Security Engineer - I

Functional Specialist_SAP SD_O2C-GTS

Data Conversion Consultant I

Digital Enablement Specialist

Business Intelligence Analyst-Senior

Lead EDA C++ Software Development Engineer

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