West Bengal Customer care manager Jobs – 71 Open Jobs Today

Senior Recruiter
FACT Software Group —Kolkata, West Bengal
- ₹5,00,000 - ₹6,50,000 a year
- English
- Project management
- Recruiting
Area Sales Manager & Sales Executive
Auto Pickup Petro Chem —Kolkata, West Bengal
- CRM software
- Sales
- Microsoft Office
Clinic Manager
Sunshine Manpower Solution And Services —Howrah, West Bengal
- ₹7,00,000 - ₹10,00,000 a year
- Customer service
- Analysis skills
- Communication skills
Area Collection Manager - Digital Flows - Kolkata
Aditya Birla Group —West Bengal
- Management
F&B Service Associate
Cedarroot Pvt Ltd —Kolkata, West Bengal
- ₹8,685.83 - ₹18,000.00 a month
- Full-time
- Serving
- Customer service
- In-person
- Paid time off
- Flexible schedule
Quick apply
Territory Manager- Kolkata
Solenis —Kolkata, West Bengal
- Full-time
- Sales
- Salesforce
- Research
Manager - FWA
Aditya Birla Group —West Bengal
- Part-time
Customer Care Executive
Infytrics Buisness Solutions Pvt.Ltd. —Unknown, West Bengal
- English
- Computer skills
Quick apply
Sr. Sales Manager KA IVD
Mindray —Kolkata, West Bengal
- English
- Master's degree
- MBA
Performance Marketing Executive
Kase Care Limited —Dover Lane, Kolkata, West Bengal
- ₹25,000.00 - ₹30,801.14 a month
- Full-time
- Marketing
- Analysis skills
- Bachelor's degree
Quick apply
Branch Manager - Direct Marketing
Aditya Birla Group —West Bengal
- Health insurance
Senior Product Designer - Cloud Update Service
Hyland —Kolkata, West Bengal
- Full-time
- Remote
- Travel
- Agile
- AI
6d
Assistant Manager - Supply Chain Management
Apollo Hospitals —Kolkata, West Bengal
- Full-time
- Master's degree
- 12th Pass
- Bachelor's degree
1d
Guest Service Associate - Front Office
AccorHotel —Kolkata, West Bengal
- Weekend availability
- Hospitality
- Customer service
- 12th Pass
- Flexible schedule
Quick apply
Sales Girl
Beyond Desire —Barasat, West Bengal
- ₹12,000 - ₹14,000 a month
- Urgently hiring
- Sales
- Customer service
- 12th Pass
Quick apply
Field Operations Executive - Durgapur
Rentokil Initial —Durgapur, West Bengal
- Full-time
- Microsoft Powerpoint
- B.Sc
- Bachelor's degree
- Health insurance
Quick apply
IN_Senior Associate_Appian Developer_OC Guidewire_Advisory_Kolkata
PwC —Kolkata, West Bengal
- Full-time
- Hybrid work
- Software troubleshooting
- Bachelor's degree
- Travel
12d
Manager – Company Secretary & Compliance – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Customer service
- Organisational skills
Front Line Manager - F&A - AP 4C
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- Management
- English
Quick apply
13d
Sales and Application Specialist (DORC PHACO)
ZEISS Group —Kolkata, West Bengal
- Full-time
- Marketing

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Senior Recruiter

FACT Software Group
Kolkata, West Bengal

Apply Now

Job details

₹5,00,000 - ₹6,50,000 a year

Qualifications

English
Project management
Usability
Recruiting
Agile
Communication skills

Full job description

About FACT

At FACT, we believe that powerful, intuitive tools should be accessible to every business—no matter the size. Our flagship product, FACT ERP.NG, streamlines everything from accounting to inventory, helping over 100,000 users in 40+ countries run smarter, faster operations.

We combine deep technical expertise with a relentless focus on usability and customer success. Our team is small, agile, and deeply committed to solving real-world problems with elegant, scalable code

‍

About the role

Join FACT Software as our first dedicated recruiter—a unique opportunity to make a foundational impact as we scale our team to offer our AI-powered ERP solutions across South Asia and Southeast Asia. Your expertise will be crucial in helping us attract, engage, and hire the talented professionals who will shape the next chapter of our story.

In this high-impact role, you’ll be empowered to transform how we approach talent acquisition—from refining our recruiting processes to building a best-in-class candidate experience that reflects our values and ambitions. You’ll be hands-on in driving end-to-end hiring for roles critical to our growth, working closely with cross-functional leaders and making a real contribution from day one.

This role offers scope for career development. While the immediate focus is hands-on recruiting to meet ambitious growth targets, you’ll have the opportunity to take on greater responsibility and become a strategic partner to the senior leadership team as we expand. Your contributions will be instrumental in designing our long-term talent acquisition strategy and team.

‍

What you’ll do

Operate autonomously to manage the full recruiting lifecycle—from sourcing to onboarding within agreed-upon timelines.
Partner with hiring managers to define role requirements, headcount and develop hiring strategy based on best practices and proactive identify and anticipate future hiring needs.
Deliver a great candidate experience, reflected in positive candidate feedback (e.g. NPS score).
Communicate clearly and persuasively at all levels, confidently “managing up” by keeping leaders informed and advocating for what’s needed to excel.
Manage job postings, applicant tracking system, and recruitment reporting.
Improve hiring processes and track key recruitment metrics like cost per hire, time to hire and retention rates.
Manage relationships with headhunters and agencies to source roles where needed.
Assist with onboarding processes for the India team.

‍

Who we’re looking for

4+ years of full-cycle in-house recruiting experience
Fluent in English, with strong writing and speaking skills
Excellent communication and relationship-building skills
Highly independent and self-directed
Thrive in fast-paced, unstructured environments; deliver results with minimal supervision and strong self-direction.
Strong organizational and project management abilities. You care about processes and details when they matter, but don’t get stuck in the weeds.
Stay focused on key priorities and demonstrate resilience, consistently maintaining a positive attitude and composure in the face of setbacks
Approach challenges with creativity and determination, able to find innovative solutions in competitive talent markets.
Bonus: experience in tech, packaged software industry and hiring for technical roles

‍

What we offer

Compensation: Compensation will range from ₹5,00,000-6,50,000 per annum depending on candidate experience (negotiable for exceptional candidates).
Location: We require candidates to work onsite at our Indian headquarters in Kolkata.
Start date: We’d like a candidate to start as soon as possible after receiving an offer.

Apply Now

Refine Your Search

customer care manager jobs in west bengal

Senior Recruiter

Area Sales Manager & Sales Executive

Clinic Manager

Area Collection Manager - Digital Flows - Kolkata

F&B Service Associate

Territory Manager- Kolkata

Manager - FWA

Customer Care Executive

Sr. Sales Manager KA IVD

Performance Marketing Executive

Branch Manager - Direct Marketing

Senior Product Designer - Cloud Update Service

Assistant Manager - Supply Chain Management

Guest Service Associate - Front Office

Sales Girl

Field Operations Executive - Durgapur

IN_Senior Associate_Appian Developer_OC Guidewire_Advisory_Kolkata

Manager – Company Secretary & Compliance – Kolkata

Front Line Manager - F&A - AP 4C

Sales and Application Specialist (DORC PHACO)

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