Ballygunge Kolkata West Bengal Operations manager Jobs – 68 Open Jobs Today

Team Leader – Training Operations – E-Commerce- Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
HR Operations - Engagement Manager
Capgemini Sogeti —Kolkata, West Bengal
- Microsoft Office
- Human resources
- Communication skills
- Health insurance
9d
Manager - IT Project Management & Operations (Advisory) - Product
Grant Thornton INDUS —Kolkata, West Bengal
- Project management
- Bachelor's degree
- Organisational skills
Team Leader – Outbound & Inbound Operations – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Customer service
- Bachelor's degree
- Communication skills
Operation Manager in India
Gear Inc. —Kolkata, West Bengal
- Full-time
- Google Suite
- English
- Analysis skills
- Health insurance
- Paid time off
Quick apply
Production Manager
SKYWARD CONCRICKS PRIVATE LIMITED —Madhyamgram, Kolkata, West Bengal
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
Quick apply
3d
Operations Manager
Technext Technosoft —Kolkata, West Bengal
- Email
- Walk-in
- Sales
- Bachelor's degree
- Team management
- Health insurance
Operations Leader
Somnetics —Kolkata, West Bengal
- Urgently hiring
- Microsoft Word
- Microsoft Excel
Operations Manager II
Concentrix —Kolkata, West Bengal
- Full-time
- Continuous improvement
- Accounting
- Data entry
Mandatory manhole experience for role of Production manager
Duas Knowledge Potli —Kolkata, West Bengal
- ₹60,000 - ₹90,000 a month
- Full-time
- Bachelor's degree
- In-person
- Manufacturing
Quick apply
2d
Senior Lead - Technical Operations
SALESCOM SERVICES —Kolkata, West Bengal
- Up to ₹12,00,000 a year
- Full-time
- Project management
- Health insurance
Quick apply
External Hiring|Team Leader Operations|International|16022026
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Sales And Operation Manager
Sportiqo Fitness LLP —Kolkata, West Bengal
- ₹25,000 - ₹28,000 a month
- Full-time
- Sales
- Business development
- In-person
Quick apply
External Hiring|Team Leader Operations|International|20122025
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Team Leader/Operations
FastInfo Legal Services Pvt Ltd —Kolkata, West Bengal
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Team management
- Mentoring
- Paid sick time
Quick apply
8d
Team Leader – Back Office & Collections Operations – Gurugram, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Excel
- Management
Team Leader- Operations|International|30082025
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Team Leader- Operations|Domestic|06102025
TGBPL TP India - DBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Operation and Data Management Executive
ICA Edu Skills —Kolkata, West Bengal
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Flexible schedule
Quick apply
Director of Operations
Exim Guild —Kolkata, West Bengal
- ₹45,000 - ₹55,000 a month
- Full-time
- Bachelor's degree
- Teaching experience

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Team Leader – Training Operations – E-Commerce- Kolkata

Fusion CX -
Salt Lake, Kolkata, West Bengal

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Job details

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Visio
Microsoft Office
Communication skills

Full job description

Are you looking for training team leader jobs or BPO trainer jobs in Kolkata? Join us at Fuision CX in Kolkata in a city that brings together discipline, creativity, and a strong service culture, and it is a perfect backdrop for a training-focused Team Leader ready to shape performance and capability for a growing retail support process. This trainer TL role is for someone who thrives at the intersection of people development, operational alignment, and structured training delivery.

Job Description:

About the Role

As a Team Leader for a leading E-Commerce process, you will guide trainers, deliver end-to-end training programs, and strengthen learning outcomes across the operation. Your role ensures every trainer is supported, every batch is prepared with precision, and every training cycle drives measurable improvement. This is a hands-on leadership position where coaching, documentation, stakeholder coordination, and performance governance come together.

Key Responsibilities

Lead and mentor a team of trainers, ensuring alignment with training goals and quality expectations.
Deliver and oversee end-to-end training programs, including onboarding, refresher sessions, and capability development.
Prepare, structure, and update training materials in collaboration with operations and quality teams.
Generate training performance reports and share insights with leadership for action planning.
Coordinate with different LOBs for Training Needs Analysis (TNA) and training calendar planning.
Conduct feedback sessions with trainers and support them in strengthening delivery and content accuracy.
Provide floor support as required to ensure a smooth transition from training to production (nesting).
Govern nesting compliance, throughput targets, and BQM (Batch Quality Monitoring) requirements
Facilitate TTT (Train-the-Trainer) programs and develop training capabilities within the team.
Address training-related queries raised by operations and ensure timely resolution.
Responsibilities may shift based on business needs.

Job Requirements:

Education: Graduation

Strong communication, presentation, and documentation skills.
Proficiency in MS Office tools (Word, Excel, PowerPoint, Visio).
Ability to design training content with clarity, structure, and learner focus.
Strong coordination abilities across cross-functional teams.
Comfort with fast-paced batch cycles, timelines, and throughput targets.
Ability to mentor trainers and maintain high training quality standards.
Willingness to work from the office as per the process requirements.

Why Join Fusion CX?

Kolkata’s talent ecosystem values collaboration, growth, and purposeful work and this trainer team leader role in Fusion CX Kolkata is built around those strengths. Here, you will lead training programs that shape agent capability from Day 1, influence performance outcomes, and work with leaders who believe in developing people, not just processes. If you are searching for training team leader jobs in Kolkata or looking to advance your career in call center training operations, this role offers a strong platform for growth, visibility, and impact.

Apply Now

Refine Your Search

operations manager jobs in ballygunge kolkata west bengal

Team Leader – Training Operations – E-Commerce- Kolkata

HR Operations - Engagement Manager

Manager - IT Project Management & Operations (Advisory) - Product

Team Leader – Outbound & Inbound Operations – Kolkata, India

Operation Manager in India

Production Manager

Operations Manager

Operations Leader

Operations Manager II

Mandatory manhole experience for role of Production manager

Senior Lead - Technical Operations

External Hiring|Team Leader Operations|International|16022026

Sales And Operation Manager

External Hiring|Team Leader Operations|International|20122025

Team Leader/Operations

Team Leader – Back Office & Collections Operations – Gurugram, India

Team Leader- Operations|International|30082025

Team Leader- Operations|Domestic|06102025

Operation and Data Management Executive

Director of Operations

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Why Join Fusion CX?

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