Dilsukhnagar, Hyderabad, Telangana Customer care specialist Jobs – 112 Open Jobs Today

Business Project Advisor - HIH - Evernorth
The Cigna Group —Hyderabad District, Telangana
- Full-time
- PMP
- Microsoft Office
- Analysis skills
Specialist IS Engineer - System Implementation & Development
Amgen —Hyderabad, Telangana
- Azure
- Computer Science
- Public speaking
Associate Delivery Manager Datawarehouse
Beghou Consulting —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Territory Account Manager
Masimo —Hyderabad, Telangana
- Full-time
- Sales
- Bachelor's degree
- Travel
Finance Specialist
CBRE —Hyderabad, Telangana
- Full-time
- Project management
- Communication skills
- Health insurance
- Food provided
7d
Software Specialist Engineer II - Fullstack Engineer
Deloitte —Hyderabad, Telangana
- Azure
- Computer Science
- Java
Sr. Service Engineer
Providence Global Center —Hyderabad, Telangana
- Part-time
- Computer Science
- Engineering
- Bachelor's degree
- Health insurance
Zuora Developer
Ideagen —Hyderabad, Telangana
- Part-time
- Azure
- Computer Science
- Salesforce
14d
DOM Specialist
Sanofi —Hyderabad, Telangana
- English
- Analysis skills
- Bachelor's degree
- Health insurance
Learning Analytics Analyst
FedEx AMEA —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Lead Software Development Engineer – C++ / EDA
Advanced Micro Devices, Inc —Hyderabad, Telangana
- Computer Science
- Master's degree
- C++
Product Support Specialist 1
ModMed Technologies India Private Limited —Cyberabad, Hyderabad, Telangana
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Salesforce
- Paid holidays
- Paid sick time
Quick apply
Front Line Manager - Customer Care - Voice 4B
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
2d
Senior Consultant, AI Business Solutions
Microsoft —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Bachelor's degree
Medical Coder
Enovis —Hyderabad, Telangana
- Full-time
- Bachelor's degree
- EMR systems
- Epic
- Health insurance
- Life insurance
Lead EDA C++ Software Development Engineer
Advanced Micro Devices, Inc —Hyderabad, Telangana
- Computer Science
- Windows
- Master's degree
Director, Credit Risk Scorecards Model Risk & Governance
S&P Global —Hyderabad, Telangana
- Email
- Doctoral degree
- Master's degree
- Leadership
- Health insurance
- Paid time off
Digital Enablement Specialist
ResMed —Hyderabad, Telangana
- Full-time
- Human resources
- Agile
Business Intelligence Analyst-Senior
FedEx AMEA —Hyderabad, Telangana
- Full-time
- Oracle
- SQL
- AI
Cloud Security Engineer - I
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
- Health insurance
8d

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Business Project Advisor - HIH - Evernorth

The Cigna Group -
Hyderabad District, Telangana

Apply Now

Job details

Full-time

Qualifications

Jira
Six Sigma Certification
Power BI
PMP
Alteryx
Microsoft Office
Change management
Analysis skills
Project management
Confluence
Accounting
Scrum
SharePoint
Project implementation
Agile
Lean Six Sigma
Requirements gathering
Communication skills
Analytics

Full job description

Finance Process Excellence Innovation Team – Advisor, HIH

We are seeking a highly motivated and experiencedProcess excellence re-engineering specialistto join ourFinance Process Excellence Innovation Team. This role is ideal for someone who excels at quickly understanding finance functions, identifying inefficiencies and redesigning processes and team structures to drive improvements. The successful candidate will work closely with finance teams, applying logical and strategic thinking to design the process team structure for better accountability and efficiency.

Position summary:
This role is in the newly formed‘Finance Data Innovation office’ focused on driving Process Excellence for prioritized initiatives in Finance. The objective of the role is to lead process diagnostics and re-engineering to deliver business impact through operations excellence, standardization and automation initiatives across functions.

We are seeking a highly motivated and experiencedProcess excellence re-engineering specialist to join our team. This role is ideal for someone who excels at quickly understanding of finance functions, identifying inefficiencies, and redesigning processes and team structures to drive improvements. The successful candidate will work closely with finance teams operating in siloes, applying logical and strategic thinking to consolidate work for better accountability and efficiency. He / She will operate as an internal consultant working with cross-functional and global teams on multiple projects. They will be expected to have great presentation skills and ability to influence change with senior stakeholders, functional experts and delivery teams.

They may also be required to conduct Lean Six Sigma sessions, facilitate Value Stream Mapping and Design Thinking sessions. They will need to work closely with Hyper Automation teams and be adept in Agile and Scrum methodologies

Job Description Responsibilities:
We are looking for candidates to be part ofFinance Process Excellence Innovation teamand drive finance process improvement projects from inception to completion. Monitor progress, manage risks and ensure timely delivery of project milestones having the below capabilities

Business Process Management and process conformance analysis using process modeling
Process Mining, value enablement, and roadmap execution.
Task Mining, opportunity identification for standardization and automation
Agile project management to support hyper-automation projects.
Exposure to AI ML projects to drive process analytics and support business outcomes.
Experience in change management to ensure project implementation and adoption

Competencies / Skills:

Ability to review deliverables for completeness, quality, and compliance with established project standards.
Ability to identify process improvements and implement changes, outside thinkers.
Ability to resolve conflict (striving for win-win outcomes); ability to execute with limited information and ambiguity
Ability to deal with organizational dynamics to navigate a highly matrixed organization effectively.
Strong Influencing skills (sound business and technical acumen as well as skilled at achieving buy-in for delivery strategies)
Stakeholder management (setting and managing expectations)
Strong business acumen includes the ability to effectively articulate business objectives.
Analytical skills, Highly Focused, Team player, Versatile, Resourceful
The ability to learn and suggest changes to Process Teams which result in synergies and efficiencies.
Identify pain points, inefficiencies and process re-engineering opportunities
Develop and implement process maps, workflows, and documentation for redesigned processes
Apply Lean, Six Sigma, and other continuous improvement methodologies to drive measurable outcomes
Analyze the business processes, data sources and reports, providing process improvement plans and/or input to solutioning teams
Build business cases with problem statements, potential solutions, investment, value and ROI to be presented for funding
Effective under pressure
Precise communication skills, including an ability to project clarity and precision in verbal and written communication and strong presentation skills.
Strong problem-solving and critical thinking skills
Project Management Requirements gathering
User interaction / customer service
Ability to be flexible with job responsibilities and workflow changes.

Experience Required:

Postgraduate in accounting, finance, or a related field along with Certification in PMP/Lean Six Sigma or Green Belt is preferred
Overall, 10 to 13 years of experience with at least 5 years’ experience in quality / with yellow or green belt role; Possesses a Lean Six Sigma Black Belt Qualification – preferred
Desired Tool Experience Project Practices: Microsoft Suite, Agile, Jira, Sharepoint, and Confluence
Exposure to automation tools viz. Power BI / Query, Alteryx, Xceptor would be an added advantage.
Demonstrated experience establishing and delivering complex projects/initiatives within agreed upon parameters while achieving the benefits and/or value-added results.
Experience with Agile delivery methodology.
Prior experience of delivering Finance Process reengineering / transformation initiatives
Experience working with and influencing senior stakeholders
Ability to lead cross-functional projects.
Working with tight deadlines.

About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Apply Now

Refine Your Search

customer care specialist jobs in dilsukhnagar, hyderabad, telangana

Business Project Advisor - HIH - Evernorth

Specialist IS Engineer - System Implementation & Development

Associate Delivery Manager Datawarehouse

Territory Account Manager

Finance Specialist

Software Specialist Engineer II - Fullstack Engineer

Sr. Service Engineer

Zuora Developer

DOM Specialist

Learning Analytics Analyst

Lead Software Development Engineer – C++ / EDA

Product Support Specialist 1

Front Line Manager - Customer Care - Voice 4B

Senior Consultant, AI Business Solutions

Medical Coder

Lead EDA C++ Software Development Engineer

Director, Credit Risk Scorecards Model Risk & Governance

Digital Enablement Specialist

Business Intelligence Analyst-Senior

Cloud Security Engineer - I

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