Delhi Patient care executive Jobs – 47 Open Jobs Today

Clinic Receptionist
BetterPlace Health —East of Kailash, Delhi, Delhi
- ₹28,000 - ₹30,000 a month
- Full-time
- English
- Bachelor's degree
- Computer skills
Quick apply
11h
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IndoSurgicals —West District, Delhi
- Email
- English
- Math
- Bachelor's degree
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Marriott International, Inc —Delhi, Delhi
- Full-time
- 12th Pass
- Communication skills
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Eyemantra —Paschim Vihar, Delhi, Delhi
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IndoSurgicals —West District, Delhi
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Clinic Receptionist

BetterPlace Health
East of Kailash, Delhi, Delhi

Quick apply

Job details

Full-time
₹28,000 - ₹30,000 a month
11 hours ago

Qualifications

English
Bachelor's degree
Computer skills
Outbound voice
Hindi
Telemarketing
Time & attendance systems
Communication skills
Medical receptionist

Full job description

Salary

28,000 - 30,000 per month

Role Overview

We are looking for a compassionate, organized, and proactive Client Relations Executive & Clinic Coordinator who will be the first point of contact for prospective and existing clients. This role combines telesales, medical receptionist duties, and clinic coordination to ensure a smooth and supportive patient experience.

Key Responsibilities

Patient Communication & Telesales

Call and follow up with incoming leads who have expressed interest in therapy services
Explain BetterPlace’s services, process, and pricing clearly and empathetically
Convert leads into confirmed appointments and therapy plans
Maintain regular follow-ups with potential and existing patients
Build trust and ensure a comfortable, non-judgmental conversation environment

Patient Relations & Clinic Coordination

Act as the first point of contact for patients (phone, WhatsApp, or in person)
Schedule, reschedule, and manage appointments
Ensure a smooth and welcoming experience for patients visiting the clinic
Coordinate between therapists/doctors and patients to manage schedules efficiently
Handle basic client queries and provide accurate information

Lead & Data Management

Use lead management / CRM software to track leads, follow-ups, and conversions
Maintain accurate patient records and appointment details
Update daily reports on calls, conversions, and appointment status
Ensure confidentiality and proper handling of sensitive patient information

Clinic Operations Support

Assist in day-to-day clinic coordination and basic administrative tasks
Ensure clinic readiness and smooth operational flow
Support overall patient experience and clinic efficiency

Skills & Qualifications

1–3 years of experience in telesales, medical receptionist, clinic coordination, or similar role
Strong communication skills (Hindi & English required)
Empathetic and patient-focused approach
Basic computer skills (CRM software, Excel, WhatsApp, email, etc.)
Good organizational and multitasking abilities
Comfortable handling sensitive conversations professionally

Preferred Experience

Experience in healthcare, mental health clinics, hospitals, or wellness centres
Experience in telesales or lead conversion roles

What We Do At BetterPlace

Founded in 2024, BetterPlace is an end-to-end mental healthcare service provider with its first clinic at the prestigious National Heart Institute in New Delhi. BetterPlace is introducing three solutions to the biggest problems in India's mental healthcare ecosystem:

> Combining expert psychiatric and psychological care under one roof

> Focusing on faster recoveries by getting to the root of the problem (accurate diagnosis, and 100% personalised treatment plans)

> Clinically excellent yet compassionate care - that combines expertise and empathy, and also does not judge or discriminate

We treat people across age groups, genders, sexualities, geographies, and mindsets — treating all mental health conditions with equal care and clarity.

Who We Are

With BetterPlace, Co-Founders Pranjal Kanwar (Ex CEO - Carmudi Asia) and Pranav Mittal (Corporate Lawyer turned Entrepreneur, Harvard Law School, '18) are taking forward a 40-year legacy of successfully treating over 50,000 individuals at CIMBS Mental Hospital, founded by Dr Sunil Mittal, who is Head of Clinical Governance at BetterPlace.

Job Type: Full-time

Pay: ₹28,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

East of Kailash, Delhi, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Application Question(s):

This role involves regular client coordination, calling, and lead follow-ups. Are you comfortable handling both inbound and outbound calls on a daily basis?
Are you comfortable working 6 days a week?
This role offers a salary range of ₹28K–₹30K per month. Are you comfortable with that?

Location:

East of Kailash, Delhi, Delhi (Preferred)

Work Location: In person

Quick apply

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patient care executive jobs in delhi

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