Gujarat Shift leader Jobs – 114 Open Jobs Today

Global Customer Support
AIS InfoSource —Vadodara, Gujarat
- Full-time
- Customer service
- English
- Master's degree
Senior Service Desk Manager/Service Desk Manager
Paul Mason Consulting —Vadodara, Gujarat
- Full-time
- Management
- Organisational skills
- Communication skills
Quick apply
Asst Manager - Admin
Ingersoll Rand —Ahmedabad, Gujarat
- MSW
- Microsoft Office
- Master's degree
2d
Ext 4-H Family Consumer Sci Agent
New Mexico State University —Satellite, Ahmedabad, Gujarat
- ₹62,000 a month
- Weekend availability
- Research
- Master's degree
- Bachelor's degree
Administrator
LyondellBasell Industries —Vadodara, Gujarat
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Documentation Executive
Ashapura Logistics Limited —Sola, Ahmedabad, Gujarat
- ₹14,000 - ₹18,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- 12th Pass
Quick apply
Equipment Engineer - GEL
Micron —Gujarat
- Computer Science
- Engineering
- Laboratory experience
Talent Acquisition
Spectra Technovision (India) Pvt. Ltd. —Ahmedabad, Gujarat
- ₹50,000 a month
- Full-time
- Microsoft Outlook
- English
- Master's degree
Support Analyst L2
Paul Mason Consulting India —Vadodara, Gujarat
- Full-time
- Oracle
- Windows
- Scripting
Quick apply
QA Technician
LyondellBasell Industries —Vadodara, Gujarat
- Laboratory experience
- Microsoft Office
- Master's degree
Service Desk Support Analyst
Paul Mason Consulting India —Vadodara, Gujarat
- Full-time
- Customer service
- English
- Communication skills
Quick apply
Process Engineer
LyondellBasell Industries —Vadodara, Gujarat
- English
- Microsoft Office
- Conflict management
Analyst II - Internal Controls-
Kraft Heinz Company —Ahmedabad, Gujarat
- Spanish
- Microsoft Excel
- ERP systems
Analyst II - Internal Controls
Kraft Heinz Company —Ahmedabad, Gujarat
- Spanish
- Microsoft Excel
- ERP systems
Admission Advisor - Team Leader
Dash Technologies Inc —Ahmedabad, Gujarat
- Full-time
- CRM software
- Customer service
- Salesforce
Quick apply
Marketing manager with two year experience - 1
Accu-panels Energy —Odhav, Ahmedabad, Gujarat
- Sales
- Engineering
- Microsoft Office
Junior Officer - Process
BUNGE —Kandla, Gujarat
- B.Sc
- Bachelor's degree
- Agile
HR Executive
Etech Global Services —Gandhinagar, Gujarat
- From ₹35,000 a month
- Full-time
- Microsoft Excel
- English
- Master's degree
- Health insurance
- Food provided
Quick apply
13d
Director of Accounting & Finance
DASH TECHNOLOGIES INC —Ahmedabad, Gujarat
- Night shift
- Microsoft Excel
- ERP systems
- Finance
Quick apply
Global IS Support Specialist
Accelleron —Vadodara, Gujarat
- Full-time
- Azure
- Software troubleshooting
- English
- Health insurance
- Flexible schedule

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Global Customer Support

AIS InfoSource
Vadodara, Gujarat

Apply Now

Job details

Full-time

Qualifications

Multilingual
Customer service
English
Master's degree
Bachelor's degree
Computer skills
Customer support
Hindi
Communication skills
Analytics

Full job description

Global Customer Support

EXPERIENCE REQUIRED: 0 – 5 Years

NUMBER OF POSITIONS: 30

DEPARTMENT: OPERATIONS

REPORTS TO: Team Leader – Operations

LOCATION: Vadodara, India

ESSENTIAL DUTIES AND RESPONSIBILITIES:

—

This is a full-time on-site role for a Global Customer Support located in Vadodara.

—

Respond to customer inquiries and provide assistance through various channels such as phone, email, or chat.

—

Address customer concerns, resolve problems, and ensure customer satisfaction.

—

Handle customer complaints professionally and escalate issues when necessary.

—

Communicate effectively with customers, colleagues, and other departments within the organization.

—

Exhibit strong written and verbal communication skills, especially in a multicultural and multilingual context.

SUPERVISORY RESPONSIBILITIES:

This position does not have any supervisory responsibilities.

LANGUAGE REQUIREMENTS

Required

English

Ability Level

Business Fluent

Required

Hindi

Ability Level

Business Fluent

QUALIFICATIONS:

—

Ability to resolve customer complaints and maintain customer satisfaction.

—

Excellent written and verbal communication skills in English.

—

Customer Service and Customer Experience skills for American customers desirable.

—

Ability to work in a night shift.

—

Knowledge of customer service principles.

—

Great attention to detail.

—

Ability to multitask and manage time effectively.

—

Experience in a related field is desired.

EDUCATION:

Any Bachelors / Master’s degree

LANGUAGE SKILLS:

Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write emails, speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and clients.

MATHEMATICAL SKILLS:

Ability to choose the right mathematical methods or formulas to solve a problem. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals quickly and correctly.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATION:

Candidates with quality related certification/licenses will be preferred.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, and walk. Hearing and speaking to exchange information in person and on the phone. Seeing to read and write, exchange emails, conduct work, and prepare documents and reports. Minimal to light physical effort is generally required in performing duties in an office environment. This position requires the ability to operate a computer keyboard and standard office equipment at efficient speed. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employees must occasionally be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

DISCLAIMER:

The information in this job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position and may be changed at the company’s discretion to conform to business needs.

ABOUT THE COMPANY:

AIS is a Texas-based fintech firm committed to lowering operating costs, improving quality and reducing cycle time with back-office automation, highly skilled talent and standardized reporting and analytics solutions. AIS manages the day-to-day work so our clients can focus on growing their business. We review client processes, eliminate non-value adds, and enhance productivity. We build financial and legal technology to automate and optimize workforce performance. We recruit, train, and manage specialized human resources to meet staff augmentation needs. We equip decision makers with deep data sets and forward-thinking analytics so they can make smarter business decisions and create better customer experiences. We serve a variety of industries including banking, automotive finance, credit card, mortgage, insurance and telecommunications.

Apply Now

Refine Your Search

shift leader jobs in gujarat

Global Customer Support

Senior Service Desk Manager/Service Desk Manager

Asst Manager - Admin

Ext 4-H Family Consumer Sci Agent

Administrator

Documentation Executive

Equipment Engineer - GEL

Talent Acquisition

Support Analyst L2

QA Technician

Service Desk Support Analyst

Process Engineer

Analyst II - Internal Controls-

Analyst II - Internal Controls

Admission Advisor - Team Leader

Marketing manager with two year experience - 1

Junior Officer - Process

HR Executive

Director of Accounting & Finance

Global IS Support Specialist

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