Telangana Customer support coordinator Jobs – 100 Open Jobs Today

Parent relationship manager
ORTUS INTERNATIONAL SCHOOL —Hyderabad, Telangana
- ₹35,000 - ₹40,000 a month
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
4d
Operations Coordinator – Documentation & Client Support
SGS —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
Quick apply
Global IT Service Desk - Team Leader
Aveva —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- Management
- Windows
- Health insurance
- Paid time off
Business Advisory Senior Analyst-Messaging
Accenture —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Broadcast Operations Support
DAZN —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
Quick apply
Broadcast Operational Support
DAZN —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
Quick apply
Showroom Coordinator
JAJ Equipment Industries —Hyderabad, Telangana
- ₹15,000 - ₹30,000 a month
- Full-time
- Marketing
- Customer service
- Bachelor's degree
Quick apply
Billing & Administrative Support Coordinator - MOSM
Montage Health —Mandamarri, Telangana
- ₹23 - ₹28 an hour
- Full-time
- Customer service
- 12th Pass
- Data entry
Supervisor / Sr Supervisor
Aparna Constructions —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- AutoCAD
- Hospitality
Project Coordinator
JLL —Hyderabad, Telangana
- Customer service
- Presentation skills
- Bachelor's degree
- Health insurance
9d
Insurance Coordinator
Andromeda Sales and Distribution Pvt Ltd —Ameerpet, Hyderabad, Telangana
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
14d
Talent Business Advisor Associate 2
RSM —Hyderabad, Telangana
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
1d
Project Co-ordinator
Nextpower —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Computer literacy
- Project management
Manager Shared Services
FedEx AMEA —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Warehouse Executive
ACP Facility Management Services —Medchal, Telangana
- ₹22,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Inventory management
- Supervising experience
- Health insurance
Quick apply
HRE Process Expert Change coordinator
dsm-firmenich —Hyderabad, Telangana
- Online application
- English
- Bachelor's degree
- Human resources
5d
Assistant Manager - Sales & Operations
PepsiCo —Hyderabad, Telangana
- Remote
- CRM software
- Microsoft Excel
- Finance
2d
Floor Coordinator
Blume health —Kukatpally, Hyderabad, Telangana
- ₹15,000 - ₹20,000 a month
- Full-time
- CRM software
- Customer service
- Bachelor's degree
Quick apply
Office Coordinator
LIFESKILLS ACADEMY —Hyderabad, Telangana
- ₹7,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- B.Sc
Quick apply
EDS Coordinator II
Worley —Hyderabad, Telangana
- Software troubleshooting
- Engineering
- Analysis skills

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Parent relationship manager

ORTUS INTERNATIONAL SCHOOL -
Hyderabad, Telangana

Quick apply

Job details

Permanent | Full-time
₹35,000 - ₹40,000 a month
4 days ago

Benefits

Provident Fund

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Hospitality
Microsoft Excel
Customer service
ERP systems
English
Microsoft Office
Master's degree
Bachelor's degree
Conversion optimisation
Communication skills

Full job description

Job Description (JD)Position: Parent Relations Executive (PRE)Department

Administration / Parent Relations

Reports To

Principal / Head of Administration / Director

Job Purpose

The Parent Relations Executive serves as the primary point of contact between the school and parents. The role focuses on building strong parent-school relationships, ensuring timely communication, addressing concerns professionally, and enhancing parent satisfaction through excellent customer service.

Key Responsibilities1. Parent Communication

Serve as the first point of contact for parents regarding school-related queries.
Respond to phone calls, emails, and walk-in enquiries promptly and professionally.
Maintain regular communication with parents regarding school activities, policies, and events.
Ensure all parent concerns are acknowledged and resolved within the stipulated time.

2. Parent Support

Handle parent complaints and grievances courteously.
Coordinate with teachers, coordinators, and management to resolve issues.
Follow up until concerns are completely addressed.
Maintain confidentiality of student and parent information.

3. Admission Support

Assist prospective parents by providing information about the school's curriculum, facilities, and admission process.
Schedule campus visits and school tours.
Coordinate admission documentation and follow-up.
Maintain admission enquiry records.

4. Relationship Management

Build strong and positive relationships with parents.
Organize parent engagement activities.
Collect parent feedback periodically.
Analyze feedback and recommend improvements.

5. Event Coordination

Coordinate Parent-Teacher Meetings (PTMs).
Assist in organizing orientation programmes, annual functions, exhibitions, and school celebrations.
Ensure smooth parent participation during school events.

6. Documentation & Records

Maintain accurate records of parent interactions.
Prepare reports on complaints, suggestions, and resolutions.
Maintain updated parent contact details.

7. Coordination

Work closely with academic coordinators, transport, accounts, and administration departments.
Ensure timely communication regarding transport, fee reminders, examinations, holidays, and emergency notifications.

8. Parent Satisfaction

Conduct parent satisfaction surveys.
Monitor service quality.
Recommend initiatives to improve the parent experience.
Build long-term trust and engagement with families.

Daily Responsibilities

Attend parent enquiries.
Respond to emails and phone calls.
Update CRM or enquiry records.
Coordinate with teachers regarding parent concerns.
Follow up on pending issues.
Prepare daily status reports.
Assist visitors and prospective parents.
Support school events and meetings.

Required Qualifications

Bachelor's Degree (Any Discipline)
Master's Degree (Preferred)
Experience in School Administration, Customer Relations, or Hospitality is desirable.

Experience

2–5 years in Customer Relations, Front Office, School Administration, or Parent Relations.

Skills Required

Excellent verbal and written communication in English.
Good interpersonal and relationship-building skills.
Strong problem-solving and conflict-resolution abilities.
Customer service orientation.
Organizational and multitasking skills.
Proficiency in MS Office (Word, Excel, PowerPoint).
Knowledge of School ERP/CRM systems (preferred).
Ability to work under pressure.

Key Competencies

Empathy
Patience
Professionalism
Positive attitude
Active listening
Time management
Teamwork
Attention to detail
Confidentiality
Decision-making

Key Performance Indicators (KPIs)

Parent satisfaction score.
Average complaint resolution time.
Number of parent issues resolved.
Parent feedback rating.
Admission enquiry conversion rate.
Timeliness of communication.
Event coordination effectiveness.
Parent retention and engagement.

Working Conditions

School campus environment.
Interaction with parents, students, teachers, and visitors.
May require working during school events, PTMs, and weekends (if scheduled).

Preferred Personal Attributes

Friendly and approachable personality.
Calm under pressure.
Well-groomed and professional appearance.
Strong customer-centric mindset.
Ability to build trust and maintain positive relationships.
High level of integrity and confidentiality.

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in telangana

Parent relationship manager

Operations Coordinator – Documentation & Client Support

Global IT Service Desk - Team Leader

Business Advisory Senior Analyst-Messaging

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Showroom Coordinator

Billing & Administrative Support Coordinator - MOSM

Supervisor / Sr Supervisor

Project Coordinator

Insurance Coordinator

Talent Business Advisor Associate 2

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Manager Shared Services

Warehouse Executive

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Office Coordinator

EDS Coordinator II

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