Kochi, Kerala It support Jobs – 47 Open Jobs Today

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Junior Technical Engineer (Sales & Technical Support)

Kalliyath Group
Kochi, Kerala

Quick apply

Job details

Permanent | Full-time
2 days ago

Qualifications

AutoCAD
Civil engineering
Technical support
Microsoft Office
Analysis skills
Bachelor's degree
Diploma in Civil Engineering
B.E.
Construction experience
Diploma
Civil Engineering
Communication skills

Full job description

Junior Technical Engineer (Sales & Technical Support)

Location: Palakkad

Industry: Steel Manufacturing

Qualification

B.Tech/B.E. in Civil Engineering or Diploma in Civil Engineering

Experience

· Minimum 1+ years of experience in Technical Support, Sales Engineering, or a similar role, preferably in the steel or construction industry.

Key Responsibilities

· Provide technical support to dealers, distributors, customers, and the sales team regarding the company's steel products and applications.

· Coordinate closely with the Sales Team to understand customer requirements and provide appropriate technical solutions.

· Conduct site visits to assess project requirements, inspect site conditions, and offer technical guidance for product applications.

· Assist the Sales Team in preparing technical proposals, product recommendations, quantity estimations, and project-related documentation.

· Address customer and dealer technical queries by coordinating with internal departments to ensure timely resolution.

· Support pre-sales and post-sales activities to ensure customer satisfaction and successful project execution.

· Build and maintain strong relationships with dealers, contractors, consultants, and project customers.

· Prepare technical reports, site visit reports, and maintain project documentation.

· Stay updated on industry trends, construction practices, and company products to provide effective technical support.

Required Skills

· Good knowledge of civil engineering concepts and construction materials.

· Understanding of steel products and their applications is preferred.

· Good communication, presentation, and interpersonal skills.

· Strong coordination, problem-solving, and analytical abilities.

· Proficiency in MS Office; knowledge of AutoCAD will be an added advantage.

· Willingness to travel for site visits and customer meetings.