Haryana Technical support representative Jobs – 124 Open Jobs Today

Technical Support Specialist
ApplyBoard —Gurugram, Haryana
- Full-time
- Software troubleshooting
- Customer service
- Windows
8h
VR Technical Support Associate
Expedia —Gurugram, Haryana
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
6h
Junior Level 3 Support Analyst
Anaplan —Gurugram, Haryana
- Email
- Data analysis skills
- English
- Bachelor's degree
Quick apply
Associate Level 3 Support Analyst
Anaplan —Gurugram, Haryana
- Email
- Data analysis skills
- English
- Communication skills
Quick apply
Level 3 Support Analyst
Anaplan —Gurugram, Haryana
- Email
- Data analysis skills
- English
- Mentoring
Quick apply
IT Support Associate
ASSPL - Maharashtra —Gurugram, Haryana
- Full-time
- Windows
- AWS
- Analysis skills
Deal Engagement Specialist
Lenovo —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
15h
Database Administrator
ApplyBoard —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- SQL
Website Developer
ApplyBoard —Gurugram, Haryana
- Full-time
- Computer Science
- Bachelor's degree
- JavaScript
Senior IT Technical Program Manager
Anaplan —Gurugram, Haryana
- Email
- PMP
- Project management
- Agile
Quick apply
Application Support Engineer
Accenture —Gurugram, Haryana
- Full-time
- Communication skills
5d
Sales Development Representative
Belkins —Haryana
- Full-time
- Remote
- Sales
- English
- Agile
- Flexible schedule
- Paid sick time
Senior IP Expert
MasORange —Gurugram, Haryana
- Full-time
- English
- Analysis skills
- Computer networking
- Health insurance
- Work from home
9d
CRM Systems Analyst
ApplyBoard —Gurugram, Haryana
- Full-time
- CRM software
- SQL
- Analysis skills
Customer Support Representative
Stiffen Technologies Pvt. Ltd. —Ambala, Haryana
- ₹12,000 - ₹25,000 a month
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
6d
Sales Development Representative
STREAMS Solutions —Gurugram, Haryana
- Full-time
- CRM software
- Salesforce
- Research
Presales System Engineer - Networking
Hewlett Packard Enterprise —Gurugram, Haryana
- Full-time
- Computer networking
- Communication skills
14d
Software Engineering Manager
ApplyBoard —Gurugram, Haryana
- Full-time
- Management
- Computer Science
- Engineering
Renewals Specialist
Trimble —Gurugram, Haryana
- Online application
- CRM software
- Administrative experience
- Construction experience
Global Customer Support
AIS InfoSource —Gurugram, Haryana
- Full-time
- Customer service
- English
- Master's degree

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Technical Support Specialist

ApplyBoard -
Gurugram, Haryana

Apply Now

Job details

Full-time
8 hours ago

Qualifications

Microsoft Windows Server
Desktop support
TCP
Software troubleshooting
Customer service
LAN
Windows
Technical support
Microsoft Office
Adobe Creative Suite
12th Pass
DHCP
Remote access software
DNS
MacOS
TCP/IP
Root cause analysis
Communication skills
Active Directory
CompTIA A+

Full job description

ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform. For more than a decade, ApplyBoard's team members have been dedicated to breaking down barriers to international education, while thriving at a company that invests in their career growth. Our six core values guide us in our mission to educate the world, and are the foundation of our company culture. As an organization built on diversity, our team members are representative of the students we support.

The Opportunity:

User Services provides a central source of support for all Saint Leo University customers and users of information technology resources. User Services is staffed by Technology Support Specialist I who provide the first line of technical assistance to our customers. The Technology Support Specialist I require a strong knowledge of incident and request management, software installation, remote and desk-side support and processes related to intake, escalation, documentation, root cause and closure of incidents/requests. Technical Support Specialist I will be responsible for responding to, documenting and resolving service tickets in a timely manner according to SLA. The Technical Support Specialist I must have excellent problem solving skills in order to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members.

Technical Support Specialist I will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment.

What You’ll Be Doing Every Day:

Provide exceptional customer service in person, via phone and email as appropriate
Resolve help desk issues including troubleshooting hardware and software issues
Responsible for receiving and creating Help Desk incidents/requests.
Manage ticket queues and escalate incidents/requests to appropriate technical teams.
Support university students, staff, and faculty accessing university online classrooms, email, and University portal.
Provide first level support to university faculty, staff, and students for Windows and Mac OS environments.
Installs and maintains PC and printer hardware and software, performs routine maintenance and applies vendor updates to software.
Provides support to remote locations to and escalates as necessary to the appropriate departments, technical resources and/or vendors.
Setting up classrooms and meeting rooms for videoconferencing
Provide Level 1 phone support and knowledge when to escalate call in a timely manner.

What You Bring to the Table:

High school diploma or equivalent; AA/AS degree in a technical discipline a plus.
One to three years of hands-on experience working in an end-user desktop support role or computer operations environment required.
Microsoft Office 2007 to 2016
Vista, XP, Windows 7, Windows 8, Windows 10
Windows Server 2003 and 2008 and 2012
Remote Desktop support and Mobile devices
Active Directory and Exchange
IT Fundamentals/CompTIA A+ or greater vendor specific certification preferred.
Polycom bridge setup experience a plus
CRESTRON system knowledge a plus.
Advanced printer / peripheral device troubleshooting
TCP/IP, DNS and DHCP

Ideally you should have:

Excellent communication and customer service.
Enterprise Client/server support experience.
Installation and maintenance MAC/PC Operating systems and software applications, e.g. Windows 7. 8.x, 10 Microsoft O365, MAC OS 10.x, Adobe Creative Cloud,
Physical layer troubleshooting of WLAN(802.11x)/LAN, DNS, switches, gateways, TCP/IP v4 & 6.
General distributed hardware support of peripherals: printers, scanners, webcams, etc.
Multitasking in a dynamic fast paced high stress environment.
Adaptation to new and emerging technologies.

About ApplyBoard

ApplyBoard empowers students around the world to access international education. Our global team leverages cutting-edge technology to build innovative tools and share sector insights that support our network of international students and 1,500+ partner institutions. We've helped more than 1,300,000 students from over 180 countries with their study abroad journey so far, and we're just getting started.

Ready to join us? We're grateful for your interest in joining the ApplyBoard team. However, only select applicants will be contacted for an interview.

We may use artificial intelligence tools to support the hiring process, potentially while reviewing applications, analyzing resumes, or assessing applicant responses. These tools don't replace human judgment, and final hiring decisions are made by our team members. If you'd like more information about how your data is processed, please contact us.

ApplyBoard welcomes applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.

Apply Now

Refine Your Search

technical support representative jobs in haryana

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