Delhi Delhi Assistant leader Jobs – 52 Open Jobs Today

Team Leader-Guest Relation
Andaz Delhi —Delhi, Delhi
- Full-time
Sales Assistant
Mindware —Dwarka, Delhi, Delhi
- ₹10,000 - ₹30,000 a month
- Full-time
- Walk-in
- English
- Microsoft Office
- 12th Pass
Quick apply
Assistant Manager - Service Sales
Otis —Delhi, Delhi
- Full-time
- English
- Presentation skills
- Communication skills
Executive Assistant
Sitaram Bhartia Institute of Science Researc —South East District, Delhi
- Email
- System design
- Manufacturing
- Communication skills
Cloud Automation Developer, India
AlgoSec —Delhi, Delhi
- Full-time
- Azure
- Computer Science
- B.Sc
Quick apply
Assistant Manager Kitchen Stewarding
NOVOTEL —Delhi, Delhi
- Full-time
Quick apply
Fundraising Assistant / B2B sales
STEM Learning Pvt Ltd —New Delhi District, Delhi
- ₹25,000 - ₹30,000 a month
- Full-time
- In-person
Quick apply
2d
Assistant Dialysis Technician
Fresenius Medical Care —Delhi, Delhi
- Full-time
2d
Assistant Tender Manager (3879)
3R Management —New Delhi District, Delhi
Qualified Chartered Accountants - Team Leader
Sanjay Aditya & Associates —South East District, Delhi
- Email

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11d

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Team Leader-Guest Relation

Andaz Delhi -
Delhi, Delhi

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Job details

Full-time

Qualifications

Upselling

Full job description

Summary

Operational

§ To strictly adhere to the established operating expenses and ensure that all costs are controlled.

§ To assist in managing efficiently the department according to the established concept statement providing personalized, courteous, professional, efficient and flexible service at all times, following Grand Hyatt Muscat Standards of Performance.

§ To assign responsibilities to subordinates implementing Multi Tasking principles and to check their performance periodically.

§ To check all due out folio’s each morning for accuracy and presentation, to ensure follow up of all due out rooms is made from the departure list by 13:00 hours each day.

§ To ensure all Guest’s, including VIP guests are personally met and escorted to their respective Suites / Rooms by a member of the Guest Relations/ Management team.

§ To liaise with all departments related to the Guest Relations daily operation.

§ To have a thorough understanding and knowledge of all Rooms related service and product and up sell alternatives.

§ To handle VIPs and guests enquiries in a courteous and efficient manner and report guest complaints or problems.

§ To establish a rapport with all guests by maintaining good relationship.

§ To ensure that the cashiering procedures are strictly adhered to.

§ To ensure guest registration cards, back up vouchers and documents are filed accurately and according to the standards required.

§ To ensure that all day use charges incurred are posted upon check out and that payment is received.

§ To monitor all arriving VIPs through guest arrival list ensuring that all rates, vouchers required and credit requirements are followed up.

§ To assign the rooms for the arrivals of the day, keeping in mind group allocations and special requests.

§ To undergo training on the correct e-mailing techniques and etiquette when replying to colleagues and guests.

§ To ensure all rebates and cashier reports are signed by the Assistant Manager.

Administration

§ To update the Daily Log Book.

§ To update the work place bulletin board and monitor up selling targets.

§ To submit all guest / staff incident reports.

§ To report “Lost and Found” items.

§ To attend Daily Operations Meeting in absence of the Assistant Manager.

Housekeeping and Engineering

§ To ensure that the work place is kept clean and organized, both at the front and back of house as well as public areas.

§ To coordinate all Repair and Maintenance and issue repair and maintenance job orders to ensure the proper maintenance of the outlet as well as public areas.

§ To monitor and ensure that rooms are ready for all VIP arrivals.( coordinate with Room Service, Housekeeping and Engineering)

Other duties

To assist in planning and organizing special events, large group and festive promotions within the department.

To carry out any other reasonable duties and responsibilities as assigned.

To liaise with housekeeping and all other VIP Team operations-related departments.

To assist in identifying training needs for the staff.

To assist in training the staff ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

To prepare training schedule for all members of the team

To personally conduct appropriate trainings in accordance with team and each individual needs.

To attend behavioral and vocational training in own and related work areas to enhance skills and develop multi-functionality.

To attend regular on-the-job and classroom training in new Front Office techniques and systems.

To share knowledge and skills with other colleagues.

To personally conduct classes on etiquette and guest handling.

Apply Now

Refine Your Search

assistant leader jobs in delhi delhi

Team Leader-Guest Relation

Sales Assistant

Assistant Manager - Service Sales

Executive Assistant

Cloud Automation Developer, India

Assistant Manager Kitchen Stewarding

Fundraising Assistant / B2B sales

Assistant Dialysis Technician

Assistant Tender Manager (3879)

Qualified Chartered Accountants - Team Leader

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