Dankuni Kolkata West Bengal Hotel Jobs – 90 Open Jobs Today

Customer Service Associate (Hospitality – Hotel Booking Sales) – Kolkata, India
Fusion CX —Kolkata, West Bengal
- Full-time
- CRM software
- Sales
- Customer service
- Commuter assistance
Restaurant Manager
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Bachelor's degree
5d
Reservation Executive
Sprouts Hideways Pvt. Ltd Nagpur —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Guest Service Associate - Front Office
AccorHotel —Kolkata, West Bengal
- Weekend availability
- Hospitality
- Customer service
- 12th Pass
- Flexible schedule
Quick apply
Commis - Bakery
Hyatt Regency Kolkata —Kolkata, West Bengal
- Full-time
- Hospitality
- Diploma
- Restaurant
Housekeeping Executive
IHCL —Kolkata, West Bengal
- Hospitality
- English
- Bachelor's degree
Mixologist
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Supervising experience
9d
Assistant Manager Housekeeping
Hyatt Regency Kolkata —Kolkata, West Bengal
- Full-time
- Communication skills
5d
Assistant Food & Beverage Manager
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- 12th Pass
5d
Director-Guest Services
AccorHotel —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Restaurant and Lounge Manager
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- 12th Pass
- Restaurant
- Communication skills
Events Planning Manager
Hyatt Regency Kolkata —Kolkata, West Bengal
- Full-time
- Administrative experience
- Bachelor's degree
- Diploma
Graphic Designer
Hyatt Centric Ballygunge Kolkata —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
SPA Therapist
Hyatt Regency Kolkata —Kolkata, West Bengal
- Full-time
Maintenance
HOTEL SONAR BANGLA —Kolkata, West Bengal
- From ₹13,495.14 a month
- Weekend availability
- Hospitality
- Electrical experience
- Plumbing
Quick apply
Front Desk Receptionist
LUXURY HOTELS FIT —Kolkata, West Bengal
- ₹8,000 - ₹10,000 a month
- Full-time
- 12th Pass
- Computer skills
- In-person
Quick apply
8d
Director of Engineering
Hyatt Regency Kolkata —Kolkata, West Bengal
- Full-time
- Administrative experience
- Bachelor's degree
- Diploma
Housekeeping Executive
AccorHotel —Kolkata, West Bengal
- Full-time
- Organisational skills
- Cleaning
- Time management
Quick apply
6d
Graphics Designer
Parivar Hotel & Resorts Pvt. Ltd. —Salt Lake, Kolkata, West Bengal
- ₹12,000 - ₹15,000 a month
- In-person
- Food provided
Quick apply
Commis
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Walk-in
- B.Sc
- 12th Pass
- Supervising experience
8d

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Customer Service Associate (Hospitality – Hotel Booking Sales) – Kolkata, India

Fusion CX -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Benefits

Commuter assistance

Qualifications

CRM software
Sales
Customer service
Upselling
English
Communication skills

Full job description

Are you searching for jobs in Kolkata that offer international exposure, performance-driven growth, and a fast-paced work environment? We are currently hiring for Customer Service Associate roles to join our hotel booking or hospitality sales process in Kolkata. If you’re looking for customer service jobs, customer support jobs in Kolkata, or a job vacancy in Kolkata that allows you to build global communication skills while delivering excellent customer service, this is your chance to grow in a people-first CX company. Apply now!

Job Description

About the Role

We are looking for proactive and results-oriented individuals to join our hotel bookings or hospitality sales team as Customer Service Associates. The ideal candidate will have prior experience in international inbound sales, specifically in hotel bookings and upselling services to regions like the UK and the US.

Key responsibilities of the customer service associate in Kolkata:

Handle international inbound inquiries related to hotel bookings.
Convert inquiries into sales through effective communication and upselling strategies.
Deliver outstanding customer service to ensure a seamless booking experience.
Resolve customer concerns with professionalism and efficiency.
Consistently meet or exceed monthly sales targets.
Maintain detailed and accurate records of customer interactions and sales.

Job Requirements

Candidate requirements for the role of customer service associate for hotel bookings or hospitality sales process in Fusion CX Kolkata:

Minimum 6 months of experience in international sales, specifically in upselling within the hospitality/hotel booking domain.
Excellent verbal communication skills in English with a persuasive and confident demeanor.
Prior experience dealing with UK and US customers is preferred.
Comfortable working in a 24/7 rotational shift environment.
Immediate joiners will be given preference.
Familiarity with CRM systems and sales pipelines is a plus.

Job Details

Position: Customer Service Associate (Hospitality – Hotel Booking Sales)
Location: Y9, Street No. 13, EP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Shift Timings: 24×7 Rotational Shifts (One-way cab provided during odd hours)
Work Schedule: 7 Rotational Week Offs per Month
Employment Type: Full-Time | On-site | Immediate Joiners Preferred

Why Join Fusion CX?

At Fusion CX, you don’t just build a career, you become part of a mission-driven, globally aligned CX transformation company. Join us as a customer service associate for hotel bookings or hospitality sales in Fusion CX in Kolkata. Whether you’re exploring customer service jobs or job vacancies in Kolkata, we offer the platform for growth, learning, and long-term success.

Work alongside global professionals and gain exposure to UK and US clientele.
Enjoy a structured work environment designed to support performance and well-being.
Benefits from comprehensive onboarding and ongoing development opportunities.
Be part of a people-first culture that values initiative, communication, and empathy.
Experience the pace and rewards of an international hospitality campaign, right here in Kolkata.

Ready to grow your career in one of the most exciting customer support jobs in Kolkata? Apply now and be part of a winning team at Fusion CX as a customer service associate for hotel bookings and the hospitality sales team.

Apply Now

Refine Your Search

hotel jobs in dankuni kolkata west bengal

Customer Service Associate (Hospitality – Hotel Booking Sales) – Kolkata, India

Restaurant Manager

Reservation Executive

Guest Service Associate - Front Office

Commis - Bakery

Housekeeping Executive

Mixologist

Assistant Manager Housekeeping

Assistant Food & Beverage Manager

Director-Guest Services

Restaurant and Lounge Manager

Events Planning Manager

Graphic Designer

SPA Therapist

Maintenance

Front Desk Receptionist

Director of Engineering

Housekeeping Executive

Graphics Designer

Commis

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