Manesar Haryana Customer service representative Jobs – 170 Open Jobs Today

Senior Specialist Customer Service & Support
SIG Group —Gurugram, Haryana
- Master's degree
- Bachelor's degree
- Organisational skills
- Work from home
2h
Customer Service Representative
Impleo consulting —Gurugram, Haryana
- ₹21,000 - ₹30,000 a month
- Full-time
- Sales
- English
- 12th Pass
- Commuter assistance
Quick apply
Customer Service Associate-Voice
Accenture —Gurugram, Haryana
- Full-time
- Customer service
Call Centre Agent
Regain Associates —Noida Sector 34, Noida, Uttar Pradesh
- ₹13,000 - ₹18,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Cell phone reimbursement
- Food provided
Quick apply
Customer Service Representative
outpace consulting services —Gurugram, Haryana
- ₹30,000 - ₹33,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Commuter assistance
- Health insurance
Quick apply
7d
Specialist Customer Service
Donaldson —Gurugram, Haryana
- Email
- Microsoft Word
- Oracle
- English
Customer Contact Comms Associate
Accenture —Gurugram, Haryana
- Full-time
- English
- Communication skills
Customer Support Associate
AIONOS —Gurugram, Haryana
- ₹20,000 - ₹25,500 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Commuter assistance
- Health insurance
Quick apply
User Specialist, Customer Support
ByteDance —Gurugram, Haryana
- CRM software
- Customer service
- Salesforce
Specialist - Customer Care - Sales & Support 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Salesforce
- English
- Master's degree
Quick apply
Associate- Customer Service (COE)
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
Customer Support Representative
Amax Adhesive India Pvt. Ltd. —Gurgaon H.O, Gurugram, Haryana
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
- Paid sick time
Quick apply
14d
Customer Service & Operations Unit Leader, VP
National Westminster Bank PLC —Gurugram, Haryana
- From ₹28,475 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Leadership
11h
Senior Associate customer support
Matching services —Gurugram, Haryana
- ₹22,000 - ₹32,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Health insurance
- Flexible schedule
Quick apply
Customer Support Specialist - SaaS product or application
Acads360 India Private Limited —Gurugram, Haryana
- Full-time
- Computer Science
- English
- Analysis skills
Quick apply
Specialist - Customer Care - Voice 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Sales
- Customer service
- English
Quick apply
Customer Service Associate – Sales (Lead Generation & Inbound) – Automobile – Gurugram
Fusion CX —Gurugram, Haryana
- Rotational shift
- Customer service
- Bachelor's degree
- Communication skills
International Customer Service Advisor
outpace consulting services —Gurugram, Haryana
- Up to ₹5,50,000 a year
- Full-time
- Walk-in
- Bachelor's degree
- In-person
- Communication skills
- Commuter assistance
- Health insurance
Quick apply
8d
Customer Service Representative
Mouser Electronics —Gurugram, Haryana
- Full-time
- Bachelor's degree
- Communication skills
- Time management
Customer Service Representative
Khyal Solutions —Gurugram, Haryana
- ₹17,500 - ₹18,500 a month
- Full-time
- Sales
- Customer service
- 12th Pass
- Commuter assistance
- Flexible schedule
Quick apply

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Senior Specialist Customer Service & Support

SIG Group -
Gurugram, Haryana

Apply Now

Job details

2 hours ago

Benefits

Work from home

Qualifications

Sales support
Sales management
SAP
Master's degree
Bachelor's degree
Organisational skills
Demand planning
Communication skills

Full job description

Main Location: Gurgaon, Haryana

Requisition ID: 53525

You may be our new

Senior Specialist Customer Service & Support

Key responsibilities

Managing order processing: Reviewing customer orders, ensuring accurate entry into the system, and coordinating with warehouse and shipping teams for timely order fulfillment.
Inventory management: Monitoring inventory levels and alerting relevant teams when stock is low.
Customer service: Updating customers on their order status, including shipping confirmations and delays, and resolving any order-related issues.
Data analysis: Utilizing internal systems (e.g., SAP) to process and modify Purchase Orders efficiently and ensure the accuracy of PO/SO/Material costing.
Clear communication skills and customer facing
The ideal candidate for this role should possess strong attention to detail, excellent organizational skills and ability to multitask in a fast-paced environment.
Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the organization.
Develops processes and procedures to support the sales process and participates in the development of requirements for sales support systems
Developing professional role with working knowledge in own discipline, solves a range of routine problems, demonstrates some proficiency with concepts and processes analyses possible solutions using standard procedures, receives a moderate level of guidance and direction from more senior level roles
Works to ensure all sales organization objectives are assigned in a timely fashion.
Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement.
Responsible for customer satisfaction and achievement of sales goals from quote to invoicing, adherence to business models and pricing guidelines.
Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
Implements enabling technologies, including CRM, to field sales teams. Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data.
Working with Accounting, Finance, and plant teams in SIG Global network, provides assistance to sales team on an as-needed basis.
To monitor tasks delegated by Commercial team to ensure that the task is achieved to agreed deadlines
Co-ordinating Cross-Functional teams to ensure timely deliverables
Plans and coordinates projects to improve the operational efficiency and effectiveness of the team
Builds peer support and strong internal-company relationships with other key management personnel.
Anticipate needs and take initiative to solve problems independently with minimal guidance
Establishes and maintains an appropriate internal network for business needs, including but not limited to, Business Units, Sales Operations, and Business Insights.
Review historical sales trends, past events impacting sales, identify demand drivers, make statistical forecasting models, and review forecast results to generate Baseline Forecast for forward 0-24 months
Support master data maintenance, such as ensuring generally realistic durations in standard networks

You bring these skills, experience & education

Minimum Graduate or Post Graduate in any discipline, Specialization in SCM is preferred
Minimum 7+ Years of experiance on specialist or equivalent role.
Office Based job- Not Hybrid- Not Remote
Knowldege of SAP is must.
Demonstrated ability to work with a sense of urgency and under pressure, as needed to handle multiple tasks and prioritize effectively and efficiently.
Ability to understand customers of India where consumer behavior changes with every state and how that is impacting the demand profile
Managing and resolving conflicts or challenges within the cross functional teams.
Assist and support S&OP team, for example with analysis of product mix trends, forecast accuracy root causes to identify forecast improvements, and lead time trends against assumptions used for the forecasts.
Knowledge of demand planning processes such as baselining, best fit, bias rationalization, outlier correction.

SIG competencies

We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization's goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization's goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is 'yes', come and join us.

Our promise

SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members. If you show skill and willingness to learn, we'll back you all the way.

About SIG

SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it's the passion and drive of our people that truly enable us to deliver better. Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange.

Contact

SIG Talent Acquisition Team
Phone: +49 246 279 1436
Email: [email protected]

Senior Specialist Customer Service & Support

Apply Now

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