Bellandur Bengaluru Karnataka Front office manager Jobs – 236 Open Jobs Today

Duty Manager
HPK & Associates —Bengaluru, Karnataka
- ₹35,312.70 - ₹57,176.10 a month
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
- Flexible schedule
- Food provided
Quick apply
7d
Assistant Case Manager
GLOW AESTHETIC LLP —Bengaluru, Karnataka
- ₹25,000 - ₹50,000 a month
- Full-time
- Nursing
- 12th Pass
- Bachelor's degree
- Health insurance
Quick apply
5d
Front Office Receptionist
Black Linus Studios International LLP —Jayanagar, Bengaluru, Karnataka
- ₹18,000 - ₹22,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
Quick apply
9d
Delivery Lead Senior Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Oracle
- Analysis skills
- Project management
Finance Analyst Business Unit(Treasury)
Caterpillar —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
1d
Front Office Manager
The Hosteller —Brigade Road, Bengaluru, Karnataka
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Administrative experience
- In-person
- Health insurance
- Food provided
Quick apply
2d
Delivery Operations Associate Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Oracle
- Finance
5d
Capital Markets Services Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Sports Community Manager
CoPlay (Powered by Hsquare Sports Pvt Ltd.) —Bengaluru, Karnataka
- Up to ₹3,80,000 a year
- Google Suite
- Bachelor's degree
- Communication skills
- Health insurance
Quick apply
Assistant Centre Manager
GLOW AESTHETIC LLP —Bengaluru, Karnataka
- ₹25,000 - ₹50,000 a month
- Full-time
- Sales
- Business development
- In-person
- Health insurance
Quick apply
Front Desk Manager
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- No experience needed
- 12th Pass
- Front desk
8d
Sales Manager
Holiday Inn Express —Bengaluru, Karnataka
- Hospitality
- Sales
- Microsoft Office
5d
Assistant Sales Manager ( Hotel Industry )
Vinsura Ventures Private Limited —Marathahalli, Bengaluru, Karnataka
- ₹20,000 - ₹40,000 a month
- Call employer
- Sales
- Salesforce
- Business development
- Food provided
Quick apply
GN-I&E-Capital Markets-Wealth Management-Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Salesforce
- Master's degree
- Project management
12d
Manager Transformation
Standard Chartered —Bengaluru, Karnataka
- Management
- Master's degree
- Analysis skills
- Health insurance
- Paid sick time
5d
Hotel Manager
SEASONS SUITES —Bengaluru, Karnataka
- ₹25,000 - ₹35,000 a month
- Weekend availability
- Hospitality
- Customer service
- English
- Paid time off
- Paid sick time
Quick apply
GN-I&E-Capital Markets-IB & Markets-Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Analysis skills
- Project management
12d
Revenue Insight Center - Assistant Manager
State Street —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
13d
Associate Administrative Assistant (Administrative Assist-General)
Boeing —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Commuter assistance
- Flexible schedule
2d
Front Office Manager
Tamara Leisure Experiences —Bengaluru, Karnataka

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Duty Manager

HPK & Associates
Bengaluru, Karnataka

Quick apply

Job details

Permanent | Full-time
₹35,312.70 - ₹57,176.10 a month
7 days ago

Benefits

Flexible schedule
Food provided

Qualifications

Hospitality
Guest relations
Customer service
Complaint handling
Cost control
Quality assurance
Bachelor's degree
IDS
Hospitality Management
Front desk
Office management
Guest services
Diploma
Leadership
Communication skills
Hotel experience
Time management

Full job description

# Job Description – Duty Manager

**Job Title:** Duty Manager

**Department:** Rooms Division / Front Office

**Reports To:** Front Office Manager / Rooms Division Manager

## Job Summary

The Duty Manager is responsible for overseeing the overall hotel operations during assigned shifts, ensuring exceptional guest experiences and maintaining the highest standards of luxury hospitality. As the Manager on Duty (MOD), the role serves as the primary point of contact for guests, associates, and operational departments, ensuring smooth coordination, prompt resolution of guest concerns, and compliance with hotel policies and brand standards.

## Key Responsibilities

### Hotel Operations

* Act as the Manager on Duty (MOD) and oversee the hotel's overall operations during assigned shifts.

* Ensure all operational departments function efficiently, including Front Office, Housekeeping, Food & Beverage, Engineering, Security, and Concierge.

* Conduct regular inspections of public areas, guest rooms, back-of-house areas, and hotel facilities to maintain luxury standards.

* Ensure all operational procedures and brand standards are consistently followed.

* Coordinate with department heads to ensure seamless guest service delivery.

### Guest Experience

* Deliver personalized and memorable guest experiences in line with luxury hospitality standards.

* Welcome and attend to VIPs, long-stay guests, repeat guests, and special arrivals.

* Handle guest complaints, service recovery, and emergency situations promptly and professionally.

* Monitor guest feedback and implement corrective actions to improve guest satisfaction.

* Ensure all guest requests are resolved within established service standards.

### Team Leadership

* Provide operational leadership and support to all departments during assigned shifts.

* Conduct shift briefings and communicate important operational updates.

* Coach and mentor associates to maintain high service standards.

* Foster teamwork and collaboration across all departments.

* Ensure associates maintain professional grooming and conduct.

### Revenue & Business Support

* Support room revenue optimization by coordinating with Front Office and Reservations.

* Monitor room inventory, occupancy levels, and guest movement.

* Assist in minimizing operational losses and revenue leakage.

* Ensure proper handling of cash, billing, and guest accounts in accordance with hotel procedures.

### Safety, Security & Emergency Response

* Lead emergency response procedures, including fire, medical incidents, power failures, and evacuation when required.

* Ensure compliance with health, safety, security, and statutory regulations.

* Coordinate with Security and Engineering during operational incidents.

* Maintain detailed incident reports and follow-up actions.

### Administrative Responsibilities

* Prepare and submit the Manager on Duty (MOD) report at the end of each shift.

* Record and follow up on guest incidents, maintenance issues, and operational concerns.

* Monitor departmental handovers and ensure effective communication between shifts.

* Assist with internal audits and quality assurance inspections.

* Ensure confidentiality of guest information and hotel operations.

## Qualifications

* Bachelor's degree or Diploma in Hotel Management, Hospitality Management, or a related field.

* Minimum 5–8 years of experience in Front Office or Rooms Division operations, including at least 2–3 years in a supervisory or managerial role within a luxury hotel.

* Experience as a Duty Manager or Assistant Front Office Manager in a five-star hotel is preferred.

* Proficiency in Property Management Systems (Opera, Opera Cloud, IDS, or equivalent).

* Strong understanding of luxury hospitality standards and guest service excellence.

## Skills & Competencies

* Outstanding guest relations and customer service skills.

* Strong leadership and decision-making abilities.

* Excellent communication and interpersonal skills.

* Conflict resolution and complaint-handling expertise.

* Operational planning and coordination.

* Crisis and emergency management.

* Financial awareness and revenue management knowledge.

* Time management and multitasking.

* Attention to detail and problem-solving.

* Professional presentation and grooming.

## Key Performance Indicators (KPIs)

* Guest Satisfaction Index (GSI) and online review scores.

* Guest complaint resolution time and service recovery effectiveness.

* VIP guest satisfaction and repeat guest feedback.

* Brand standard and quality audit compliance.

* Operational efficiency during shifts.

* Incident management and emergency response effectiveness.

* Employee engagement and teamwork.

* Revenue protection and operational cost control.

## Preferred Experience

Pay: ₹35,312.70 - ₹57,176.10 per month

Benefits:

Flexible schedule
Food provided

Application Question(s):

Are you working in Luxury hotel ?

Education:

Bachelor's (Required)

Experience:

Front desk: 5 years (Required)
Hospitality: 5 years (Required)

Location:

Bengaluru, Karnataka (Bengaluru, Bengaluru Urban District) (Required)

Work Location: In person

Quick apply

Refine Your Search

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