Model Colony Pune Maharashtra Us it recruiter Jobs – 147 Open Jobs Today

Sr. Lead - Service Delivery - Observability & DevOps Platforms
Northern Trust Corp. —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- DevOps
7d
Vice President, AI Operations
Citi —Pune, Maharashtra
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Applications Managed Services Engineer (L2)
NTT DATA —Pune, Maharashtra
- Full-time
- Microsoft Outlook
- Bachelor's degree
- IT
Application Support Senior Analyst-Assistant Vice President
Citi —Pune, Maharashtra
- Full-time
- Oracle
- System design
- Windows
7d
Senior Associate - Technology Risk and Controls (RCSA)
Northern Trust Corp. —Pune, Maharashtra
- Full-time
- Analysis skills
- Communication skills
Content Analyst
AlphaSense India —Pune, Maharashtra
- Remote
- Google Suite
- Microsoft Excel
- Data analysis skills
Quick apply
Talent Acquisition Specialist
Careers at Techture —Pune, Maharashtra
- Full-time
- Social media management
- Master's degree
- Bachelor's degree
Quick apply
Lead Software Engineer- Tieto Caretech (m/f/d)
Tietoevry —Pune, Maharashtra
- Full-time
- Hybrid work
- SQL
- Software development
- APIs
14d
QA & Release Engineer
MariaDB plc —Pune, Maharashtra
- Remote
- Software troubleshooting
- SQL
- C++
Quick apply
Sr. Associate – BI & Data Analytics
Northern Trust Corp. —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Collaboration Managed Services Engineer (L1)
NTT DATA —Pune, Maharashtra
- Full-time
- Bachelor's degree
- Computer networking
- IT
6d
Principal – Technology Risk and Control- Artificial Intelligence & Cloud Risk
Northern Trust Corp. —Pune, Maharashtra
- Full-time
- AI
Security Automation Engineer
AlphaSense India —Pune, Maharashtra
- Remote
- Azure
- Master's degree
- AWS
Quick apply
13d
Manager, Quality Assurance
Legion —Pune, Maharashtra
- Remote
- Azure
- Management
- Computer Science
- Paid holidays
- Health insurance
Quick apply
Senior Lead, Automation – Observability Platforms
Northern Trust Corp. —Pune, Maharashtra
- Full-time
- Azure
- DevOps
- Windows
7d
Automation Developer - Assistant Vice President
Citi —Pune, Maharashtra
- Full-time
- Java
- Agile
- Financial services
Infrastructure Quality & Test Lead
Northern Trust Corp. —Pune, Maharashtra
- Weekend availability
- Microsoft Powerpoint
- Azure
- Oracle
Python ETL Engineer - Assistant Vice President
Citi —Pune, Maharashtra
- Full-time
- SQL
- Bachelor's degree
- AI
Analytics Engineer
FlexTrade —Pune, Maharashtra
- Full-time
- SQL
- Bachelor's degree
- Software development
Quick apply
Senior Engineer – Test Tools Development
Magna International —Pune District, Maharashtra
- Full-time
- AWS
- C++
- Python
Quick apply

I want to receive the latest job alerts for us it recruiter in model colony pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

us it recruiter jobs near model colony pune maharashtra

Application Support Analyst jobs in Pune, Maharashtra

Assistant Vice President jobs in Pune, Maharashtra

Ai Architect jobs in Pune, Maharashtra

Vice President Of Operations jobs in Pune, Maharashtra

Automation Engineer jobs in Pune, Maharashtra

Recruiter jobs in Pune, Maharashtra

Quality Assurance Manager jobs in Pune, Maharashtra

Application Developer jobs in Pune, Maharashtra

Test Lead jobs in Pune, Maharashtra

Service Engineer jobs in Pune, Maharashtra

Quality Analyst jobs in Coimbatore, Tamil Nadu

Application Support Analyst jobs in Baddi, Himachal Pradesh

Application Support Analyst jobs in Chennai, Tamil Nadu

Application Support Analyst jobs in Mumbai, Maharashtra

Business Analyst Fresher jobs in Chennai, Tamil Nadu

Night Shift, Desktop Support jobs in Delhi, Delhi

Walkin Interview, Data Analyst jobs in Noida, Uttar Pradesh

Risk Associate jobs in Hyderabad, Telangana

Advocate, Lawyer, Associate jobs in Kochi, Kerala

Risk Associate jobs in Delhi

Sr. Lead - Service Delivery - Observability & DevOps Platforms

Northern Trust Corp. -
Pune, Maharashtra

Apply Now

Job details

Full-time
7 days ago

Qualifications

BCS
CI/CD
ITIL Certification
Azure
Computer Science
Incident management
Ansible
DevOps
Disaster recovery
Git
Windows
Performance management
AWS
Bachelor's degree
ITIL
Continuous integration
Risk management
Usability
GitHub
ServiceNow
Financial services
Problem management
Linux
Manufacturing
Leadership
Communication skills
Python
PowerShell
Negotiation
Information Technology

Full job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Position : Sr. Lead - Service Delivery - Observability & DevOps Platforms

We are seeking an experienced and highly motivated Service Delivery Sr, Lead to lead the operational governance, service delivery, risk management, customer engagement, and continuous improvement of enterprise Observability and Developer Platform services.

This role serves as the critical bridge between Engineering, Operations Support, Infrastructure Teams, Application Teams, Security, Vendors, and Business Stakeholders, ensuring reliable, secure, scalable, and compliant delivery of strategic platform services.

The Service Delivery Manager will be accountable for the operational success, service quality, risk posture, vendor management, capacity planning, and modernization initiatives supporting enterprise observability solutions, event management platforms, and software delivery toolchains.

The ideal candidate will possess extensive experience operating within large-scale, highly regulated environments such as Financial Services, Manufacturing, Healthcare, or similarly compliance-driven organizations.

Scope of Responsibility

Observability & Monitoring Platforms

Dynatrace

Elastic / ELK

Azure Log Analytics

SCOM (Microsoft System Center Operations Manager)

ServiceNow Event Management

Enterprise Alerting Platforms

Developer Platforms & Productivity Tools

GitHub Enterprise

GitHub Actions & GitHub Runners

Azure DevOps

Sonatype Nexus Repository

CI/CD Platforms

Enterprise Desktop Software & Developer Tooling

Key Responsibilities

Service Delivery & Operational Leadership

Own end-to-end service delivery for Observability, Monitoring, Event Management, and Developer Tooling platforms.

Ensure operational excellence and stability of services supporting critical enterprise workloads.

Maintain high-performing operational support functions for global "Run the Business" activities.

Establish and monitor service level objectives, KPIs, SLAs, OLAs, and operational scorecards.

Drive service maturity, operational effectiveness, and customer satisfaction across supported platforms.

Ensure operational procedures, governance controls, and service management processes are consistently followed.

Engineering & Operations Partnership

Act as the primary liaison between Engineering Teams, Infrastructure Teams, Operations Support, Security, Vendors, and Application Owners.

Facilitate seamless transition of projects, upgrades, and new capabilities into production support.

Drive alignment between strategic engineering initiatives and operational support requirements.

Ensure operational readiness reviews are conducted prior to production releases.

Champion supportability, observability, resiliency, and operational excellence during platform modernization initiatives.

Major Incident & Escalation Management

Own and lead enterprise-wide major incident management processes.

Serve as the escalation owner during high-priority incidents affecting production services.

Coordinate engineering, infrastructure, support, vendor, and business stakeholders during service disruptions.

Ensure effective executive communication throughout incident lifecycles.

Lead post-incident reviews, Root Cause Analysis (RCA), and corrective action planning.

Drive permanent resolution of recurring operational issues through Problem Management practices.

Risk, Compliance & Governance

Ensure compliance with enterprise security, regulatory, and operational standards.

Identify, assess, track, and mitigate operational risks across services.

Support internal audits, regulatory examinations, compliance reviews, and risk assessments.

Maintain service governance frameworks, controls documentation, and operational procedures.

Partner closely with Risk, Security, Compliance, and Audit organizations to address findings and remediation activities.

Ensure service delivery aligns with organizational governance requirements and regulatory obligations.

Capacity, Availability & Performance Management

Own capacity planning processes for observability and platform services.

Ensure future demand from business growth, projects, and modernization initiatives is incorporated into capacity plans.

Monitor platform utilization, service performance, and infrastructure health.

Develop forecasting models and operational dashboards to support strategic planning.

Drive continuous optimization of availability, performance, scalability, and cost efficiency.

Vendor & Third-Party Management

Manage strategic relationships with vendors and service providers including Microsoft, Dynatrace, Elastic, GitHub, Sonatype, and managed service partners.

Conduct service review meetings covering:

Service Performance

Risk & Compliance

Security

Financial Management

Continuous Improvement

SLA Adherence

Ensure vendors meet contractual obligations and agreed service levels.

Manage vendor escalations, service improvement plans, and remediation programs.

Evaluate vendor performance from both operational and financial perspectives.

Service Improvement & Platform Modernization

Identify opportunities to improve service reliability, efficiency, usability, and customer experience.

Lead service improvement programs across monitoring, alerting, event management, and CI/CD ecosystems.

Drive adoption of automation, self-service capabilities, observability best practices, and platform engineering principles.

Develop and execute Service Improvement Plans (SIPs).

Ensure actions are tracked through completion with measurable business outcomes.

Promote automation-first and reliability engineering approaches throughout service operations.

Reporting & Executive Communications

Provide regular and accurate service performance reporting to leadership.

Deliver executive dashboards covering:

Availability

Reliability

Capacity

Risk

Compliance

Customer Satisfaction

Operational Trends

Present service health reviews to senior leadership and governance forums.

Communicate service impacts, operational risks, and strategic recommendations to stakeholders.

Required Qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.

12+ years of experience in IT Infrastructure Operations, Service Delivery, Platform Operations, Engineering Operations, or Production Support.

Extensive experience in highly regulated enterprise environments.

Proven experience managing enterprise observability and monitoring ecosystems.

Strong understanding of:

Dynatrace

SCOM

Elastic / ELK

Azure Log Analytics

ServiceNow Event Management

GitHub Enterprise

Azure DevOps

Nexus Repository Manager

Strong understanding of ITIL disciplines including:

Incident Management

Problem Management

Change Management

Capacity Management

Availability Management

Service Level Management

Experience managing major incidents and critical production escalations.

Experience managing vendor contracts and third-party service providers.

Excellent communication, stakeholder management, negotiation, and leadership skills.

Preferred Qualifications

ITIL Foundation / ITIL Managing Professional Certification.

Experience in Financial Services, Manufacturing, Healthcare, or other regulated industries.

Understanding of Site Reliability Engineering (SRE) principles.

Experience with ServiceNow ITSM.

Exposure Cloud Technologies (Azure, AWS).

Working knowledge of:

GitHub Actions

Azure DevOps

Infrastructure as Code

Ansible

Python

PowerShell

Automation Frameworks

Familiarity with Disaster Recovery, Business Continuity, Backup, Storage, Virtualization, Linux, Windows, and Citrix technologies.

Key Competencies

Leadership

Strategic Thinking

Executive Communication

Stakeholder Management

Vendor Management

Team Leadership

Decision Making

Service Management

ITIL

Service Governance

Major Incident Management

Capacity Management

Performance Management

Risk Management

Technical Domain Knowledge

Observability

Monitoring

Event Management

AIOps

DevOps Platforms

CI/CD Tooling

Platform Operations

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Pune Office

The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.

Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.

Apply Now

Refine Your Search

us it recruiter jobs in model colony pune maharashtra

Sr. Lead - Service Delivery - Observability & DevOps Platforms

Vice President, AI Operations

Applications Managed Services Engineer (L2)

Application Support Senior Analyst-Assistant Vice President

Senior Associate - Technology Risk and Controls (RCSA)

Content Analyst

Talent Acquisition Specialist

Lead Software Engineer- Tieto Caretech (m/f/d)

QA & Release Engineer

Sr. Associate – BI & Data Analytics

Collaboration Managed Services Engineer (L1)

Principal – Technology Risk and Control- Artificial Intelligence & Cloud Risk

Security Automation Engineer

Manager, Quality Assurance

Senior Lead, Automation – Observability Platforms

Automation Developer - Assistant Vice President

Infrastructure Quality & Test Lead

Python ETL Engineer - Assistant Vice President

Analytics Engineer

Senior Engineer – Test Tools Development

I want to receive the latest job alerts for us it recruiter in model colony pune maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected