Chikkalasandra Bengaluru Karnataka Mid market account executive Jobs – 84 Open Jobs Today

Associate Director - Customer Success
LeadSquared —Bengaluru, Karnataka
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
3d
Account Development Associate
OpenText —Bengaluru, Karnataka
- Salesforce
- Business development
- Analysis skills
Senior Sales Manager
IBSFINtech —Sadashivanagar, Bengaluru, Karnataka
- ₹50,00,000 a year
- Full-time
- Sales
- Salesforce
- Engineering
Enterprise Account Executive - EU
Sprinto —Bengaluru, Karnataka
- Hybrid work
- Sales
- AI
- Communication skills
Quick apply
4d
CT Business Line Manager – Zone India
Siemens Healthineers —Bengaluru, Karnataka
- Full-time
- Engineering
- Finance
- Master's degree
Inside Account Executive
Cisco Systems —Bengaluru, Karnataka
- Full-time
- CRM software
- Sales
- Salesforce
11d
Account Manager, Focus Next, Focus Next, AWS India
AWS India - Karnataka —Bengaluru, Karnataka
- Full-time
- Master's degree
- AWS
- Bachelor's degree
General Manager-Courtyard by Marriott Bengaluru Hebbal
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Front desk
Team Lead – Accounts Receivable (AR)
Datawrkz —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Management
- Master's degree
- Health insurance
Account Manager - International Sales (US Shift)
Hacker Earth —Bengaluru, Karnataka
- Full-time
Account Executive, India
CodeRabbit —Bengaluru, Karnataka
- Full-time
- English
- In-person
- Communication skills
Pilot Success Lead
Intellicar Telematics Pvt Ltd —Bangalore City, Bengaluru, Karnataka
- ₹5,00,000 - ₹15,00,000 a year
- Full-time
- Recruiting
- In-person
- AI
- Commuter assistance
- Health insurance
Quick apply
1d
Manager - Outbound Sales (CX - NA)
Freshworks —Bengaluru, Karnataka
- ₹0 a year
- Full-time
- Management
- Sales
- Salesforce
Quick apply
11d
Sales Development Representative
MarketStar —Bengaluru, Karnataka
- Full-time
- Google Suite
- Sales
- Bachelor's degree
Head of Sales, India
Mixpanel —Bengaluru, Karnataka
- Sales
- Communication skills
- Analytics
- Health insurance
Quick apply
Business Development Executive-Mechanical
Acufore —Bengaluru, Karnataka
- Full-time
- Sales
- Engineering
- Public speaking
Chief Financial Officer - Bio-nAbler (Bharat Medicare)
2070Health —Bengaluru, Karnataka
- Full-time
- Master's degree
- Presentation skills
- Bachelor's degree
Quick apply
Sales Executive
ADCanopus.com —Bengaluru, Karnataka
- Email
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Health insurance
Business Development Manager – AI & Cloud Solutions (US Market)
Aivar Innovations —Bengaluru, Karnataka
- Full-time
- Remote
- Sales
- Salesforce
- English
Quick apply
Lead Product Manager/ AI Product Manager
The Nielsen Company —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Bachelor's degree
- Product management
- APIs
Quick apply

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Associate Director - Customer Success

LeadSquared -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
3 days ago

Qualifications

Engineering
Master's degree
Bachelor's degree
Account management
MBA
Leadership
Communication skills

Full job description

27-07-2026

Job_323

Bangalore, Karnataka, India

Job Description

Location: Bengaluru
Department: Customer Success
Experience: 10–15 years

About LeadSquared

LeadSquared is a high-growth SaaS company that helps organizations drive sales efficiency, automate customer engagement, and deliver exceptional customer experiences. We partner with businesses across industries such as Manufacturing, EdTech, Healthcare, Retail, Logistics, Real Estate, Consumer Services, and Technology to accelerate digital transformation.

As a part of Customer Success team, you will lead a team responsible for driving customer outcomes, retention, adoption, renewals, and expansion across a portfolio of enterprise and mid-market customers.

Role Overview

We are looking for an experienced Customer Success leader to lead a high-performing CS organization for our Non-BFSI business. The ideal candidate will have a strong track record of managing customer-facing teams, building scalable customer success processes, driving revenue retention, and partnering with cross-functional teams to maximize customer value.

This role requires strategic thinking, operational excellence, and the ability to build long-term executive relationships with customers.

Key Responsibilities

Lead, mentor, and scale a team of Customer Success Managers.
Own customer health, adoption, retention, and gross/net revenue retention metrics.
Build trusted relationships with CXOs and senior business stakeholders.
Drive customer onboarding, product adoption, value realization, and business outcomes.
Develop account success plans and ensure timely execution.
Partner with Sales, Professional Services, Product, Support, and Marketing to deliver an exceptional customer experience.
Identify expansion opportunities and work closely with the Sales team to drive upsell and cross-sell initiatives.
Drive minimize customer churn.
Establish customer governance through Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), and strategic account planning.
Define and improve Customer Success processes, playbooks, and operational metrics.
Monitor customer health indicators and proactively mitigate risks.
Coach leaders and managers while fostering a high-performance, customer-first culture.
Represent the voice of customers internally and influence product roadmap through structured feedback.

Qualifications

Bachelor's degree in Engineering, Business, or a related field; MBA preferred.
10–15 years of experience in Customer Success, Account Management, Professional Services, or SaaS customer lifecycle management.
Minimum 4–6 years of people leadership experience managing Customer Success teams.
Experience managing enterprise customers across Non-BFSI industries.
Strong understanding of SaaS business models, customer lifecycle management, and subscription metrics.
Proven experience owning renewals, retention, and customer growth.
Strong stakeholder management with CXO-level customer interactions.
Excellent analytical, presentation, and communication skills.

Success Metrics

Gross Revenue Retention (GRR)
Net Revenue Retention (NRR)
Customer Health Score
Product Adoption
Renewal Rate
Churn Reduction
Customer Satisfaction (CSAT)
Net Promoter Score (NPS)
Expansion Revenue
Team Engagement and Performance

What You'll Bring

Customer-first mindset with strong business acumen.
Strategic thinking combined with execution excellence.
Data-driven decision-making.
Strong coaching and leadership capabilities.
Ability to influence without authority across multiple teams.
Excellent problem-solving and conflict-resolution skills.
Passion for building scalable Customer Success organizations.

Why Join LeadSquared?

Work with one of India's fastest-growing SaaS companies.
Opportunity to lead strategic enterprise customer relationships.
Build and scale a high-impact Customer Success organization.
Collaborate with talented teams across Product, Engineering, Sales, and Marketing.
Fast-paced environment with significant growth and leadership opportunities.

Job Snapshot

Updated Date

27-07-2026

Job ID

Job_323

Sub-Division

CSM India Emerging Vertical

Location

Bangalore, Karnataka, India

Experience

10 - 15 Years

Employee Type

Full Time

Employee Sub Type

Full Time

Apply Now

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About LeadSquared

Role Overview

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Success Metrics

What You'll Bring

Why Join LeadSquared?

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