Dumjor West Bengal Branch manager Jobs – 48 Open Jobs Today

CUSTOMER CARE EXECUTIVE
HDFC Bank —Kolkata, West Bengal
- Team management
- Banking
6d
Credit Officer
Dhosa Fincare —Salt Lake, Kolkata, West Bengal
RBB-PB-Teller Authorisers
HDFC Bank —Kolkata, West Bengal
- Banking
6d
CUSTOMER EXPERIENCE EXECUTIVE
HDFC Bank —Kolkata, West Bengal
- Banking
6d
RBB-Personal Banker Sales
HDFC Bank —Kolkata, West Bengal
- Communication skills
- Banking
6d
Services Project IAPAC
Continental —Kolkata, West Bengal
- Online application
Provisional Distribution Manager
PNB METLIFE INDIA INSURANCE CO.LTD —Kolkata, West Bengal
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
- Salesforce
- Business development
- Flexible schedule
Quick apply
1h

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Operations Manager
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Administrative Manager
Brainware University —Kolkata, West Bengal
Manage service vendors and contracts (housekeeping, security, maintenance, consumables), including quotations, approvals, service levels, and billing…

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CUSTOMER CARE EXECUTIVE

HDFC Bank -
Kolkata, West Bengal

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Job details

6 days ago

Qualifications

Team management
Banking

Full job description

Job Title

Customer Care Executive

Business Unit

Retail Branch Banking

Reporting To

Teller Authorizer and Branch Head

Job Function and Role Type

Operations and Customer Service, Individual Contributor

Version No

2.0

Job Purpose

Ensure error-free operations and adherence to bank processes under the guidance of the Teller Authorizer and Branch Manager. Deliver superior customer service and cross-sell products to achieve branch profitability.

Key Responsibilities

Operations

Complete operational tasks efficiently and accurately.

Monitoring

Monitor processes and ensure compliance with bank standards.

Reporting

Prepare and submit required reports promptly.

Maintenance

Maintain records and ensure proper upkeep of systems and processes.

Customer Service

Manage lobby and queues for quality service. Resolve complaints within TATs, escalate as needed, and gather customer feedback. Ensure timely card loading and effective communication on complaint closures.

Sales

Identify and manage high transacting customers. Handle cash transactions, FX postings, gold sales, and prepaid cards. Act as custodian for teller box, cheque drop boxes, and vault. Ensure compliance with clearing, ATM, and large transaction processes. Monitor high-value accounts and transactions, file AML reports, and maintain suspense accounts. Submit CBDT schedules and ensure accurate record-keeping. Generate leads and cross-sell liability products, credit cards, gold bars, and Forex Plus cards.

Education:

Graduation/Post-Graduation.

Certifications:

IRDA for Life Insurance, POS for General Insurance, NISM V (A).

Key Competencies

Banking product knowledge, team management, planning and organizing, communication, awareness of banking regulations.

Major Stakeholders

Customers, Branch Banking Team, Operations, Insurance CAM, MF Fund Houses, HSL Personnel.

Skills

test

About HDFC Bank

HDFC Bank is one of India’s leading private banks. The Housing Development Finance Corporation Limited or HDFC Ltd was among the first financial institutions in India to receive an “in principle” approval from the Reserve Bank of India (RBI) to set up a bank in the private sector. This was done as part of RBI’s policy for liberalization of the Indian banking industry in 1994. HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995. As of March 31, 2026, the Bank’s distribution network was at 9,689 branches and 21,172 ATMs across 4,175 cities / towns as against 9,455 branches and 21,139 ATMs across 4,150 cities / towns as of March 31, 2025. 50% of the branches are in semi-urban and rural areas. In addition, the Bank has 14,400 business correspondents, which are primarily manned by Common Service Centres (CSC). The Bank’s international operations comprise five branch

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branch manager jobs in dumjor west bengal

CUSTOMER CARE EXECUTIVE

Credit Officer

RBB-PB-Teller Authorisers

CUSTOMER EXPERIENCE EXECUTIVE

RBB-Personal Banker Sales

Services Project IAPAC

Provisional Distribution Manager

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