Tn Support engineer l1 Jobs – 104 Open Jobs Today

Level 1 IT Support Engineer
Newgen Software —Chennai, Tamil Nadu
- Computer science
- Microsoft Outlook
- Software troubleshooting
9h
LEAD ADMINISTRATOR L1(CONTRACT)
Wipro Limited —Coimbatore, Tamil Nadu
- JavaScript
- Computer networking
- APIs
8h
Engineer - Data Center Operations
Onx —Chennai, Tamil Nadu
Security Managed Services Engineer (L1)
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
Service Desk Engineer
Sysnet Global Technologies Pvt.Ltd —Chennai, Tamil Nadu
- Microsoft Outlook
- Writing skills
- Microsoft Office
Quick apply
L2 Network Engineer
Yubi —Chennai, Tamil Nadu
- Full-time
- Financial services
- Communication skills
Networking Managed Services Engineer (L2)
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
SOC L2 Engineer
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
SOC L2 Engineer
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
Assistant Manager
Legrand Group —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
Senior Security MS Engineer - SIEM
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
Senior Security MS Engineer - SIEM
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
Networking Managed Services Engineer (L2)
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
Senior Software Engineer
Infinite Computer Solutions Ltd. —Chennai, Tamil Nadu
- Bachelor's degree
- Communication skills
3d
Senior System Administrator
BOT VFX (INDIA) PRIVATE LIMITED —Chennai, Tamil Nadu
- Scripting
- Linux
- Communication skills
Quick apply
7d
Engineer, Managed Service Operations
SES —Chennai, Tamil Nadu
- Weekend availability
- English
- Analysis skills
- Bachelor's degree
4d
Senior Security MS Engineer - NAC
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
Lead Engineer - Electrical & Electronics
Mahindra & Mahindra Ltd —Chennai, Tamil Nadu
- Bachelor's degree
- Electrical Engineering
Senior System Administrator
BOT VFX —Chennai, Tamil Nadu
- Full-time
- Scripting
- Linux
- Communication skills
7d
Security Managed Services Engineer (L2)
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree

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Level 1 IT Support Engineer

Newgen Software -
Chennai, Tamil Nadu

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Job details

Fresher
9 hours ago

Qualifications

Computer science
ITIL Certification
Operating systems
Microsoft Outlook
Software troubleshooting
Customer service
LAN
Encryption
Windows
Technical support
Microsoft Office
DHCP
Bachelor's degree
DNS
Linux
Communication skills
CompTIA A+
Help desk
VPN

Full job description

Job Description: Level 1 IT Support Engineer Department: IT Services & Support ________________________________________ Role Summary The Level 1 IT Support Engineer is responsible for providing firs

Job Description: Level 1 IT Support Engineer Department: IT Services & Support ________________________________________ Role Summary The Level 1 IT Support Engineer is responsible for providing first level technical support for laptops, desktops, operating systems (Windows, Linux, macOS), and common IT services. This role focuses on diagnosing and resolving basic technical issues, ensuring smooth user operations, and escalating complex problems as needed. ________________________________________ Key Responsibilities 1. End User Device Support • Provide L1 support for laptops and desktops across Windows, Linux, and macOS platforms. • Perform OS-level troubleshooting, including login issues, system slowness, system updates, and configuration support. • Install, update, and verify Encryption solutions (e.g., BitLocker) • Perform Antivirus installation & updates. • Assist with device imaging, re imaging, and configuration according to IT standards. • Troubleshoot hardware components: RAM, HDD/SSD, keyboard, battery, display, ports, and peripherals. ________________________________________ 2. Software & Application Support • Provide basic support for enterprise applications including: o Microsoft Teams o Office 365, Outlook , Email & VPN Clients o Web Browsers & Office Productivity Tools • Assist users with application installation, configuration, and sign-in issues. • Support troubleshooting of email delivery, sync, and configuration problems. ________________________________________ 3. Network & Connectivity Support • Troubleshoot LAN/WAN connectivity issues, including wired and wireless networks. • Resolve internet connectivity issues, IP conflicts, DNS issues, and limited network access. • Support users facing issues with network printers and shared resources. • Log and escalate unresolved network faults to Level 2/Network Team. ________________________________________ 4. Ticketing & Service Request Management • Log, update, and track incidents and service requests in the IT ticketing system. • Assign priorities and ensure timely resolution in alignment with SLA. • Escalate complex issues to L2/L3 teams or OEM, when necessary. • Maintain clear documentation of troubleshooting steps and resolutions. ________________________________________ 5. Security & Compliance • Ensure compliance with organization’s IT security policies. • Validate that all systems have updated antivirus definitions, OS patches, and encryption enabled. • Report any security incidents or suspicious activity to the IT Security Team. ________________________________________ 6. Customer Service • Provide prompt, courteous, and effective support to employees. • Communicate resolutions clearly and professionally. • Maintain a strong customer-first mindset in all interactions. ________________________________________ Required Skills & Qualifications Technical Skills • Basic knowledge of Windows, Linux, and macOS operating systems. • Understanding of network basics (LAN/WAN, IP, DNS, DHCP). • Hands-on experience with antivirus tools, encryption, and OS troubleshooting. • Understanding of Microsoft Teams, Outlook, and Office 365 basics. • Familiarity with laptop/desktop hardware diagnostics. • Basic knowledge of ticketing tools. Soft Skills • Strong communication and customer service skills. • Ability to follow standard operating procedures (SOPs). • Analytical and problem-solving mindset. • Ability to work under supervision and escalate issues appropriately. ________________________________________ Education & Experience • Graduate in Computer Science, IT, or related field. • 0–2 years of experience in IT helpdesk or technical support (freshers with strong technical skills may apply). • Relevant certifications (optional but beneficial): o CompTIA A+ o ITIL Foundation o Microsoft 365 Certified Fundamentals o Linux Essentials ________________________________________ Key Attributes • Good learner, adaptable, and eager to grow. • Strong sense of responsibility and ownership. • Ability to handle multiple tasks with attention to detail.

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Refine Your Search

support engineer l1 jobs in tn

Level 1 IT Support Engineer

LEAD ADMINISTRATOR L1(CONTRACT)

Engineer - Data Center Operations

Security Managed Services Engineer (L1)

Service Desk Engineer

L2 Network Engineer

Networking Managed Services Engineer (L2)

SOC L2 Engineer

SOC L2 Engineer

Assistant Manager

Senior Security MS Engineer - SIEM

Senior Security MS Engineer - SIEM

Networking Managed Services Engineer (L2)

Senior Software Engineer

Senior System Administrator

Engineer, Managed Service Operations

Senior Security MS Engineer - NAC

Lead Engineer - Electrical & Electronics

Senior System Administrator

Security Managed Services Engineer (L2)

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