Up Servicenow technical Jobs – 227 Open Jobs Today

Lead Assistant Manager - IT Technical Support
EXL Service —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
5h
Manager - IT Technical Support
EXL Service —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
5h
SeniorAdministrator - Critical Incident Management
HCLTech —Noida, Uttar Pradesh
- Analysis skills
- Communication skills
14d
Tech Lead - Enterprise Application ServiceNow N 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Computer Science
- English
- Master's degree
Quick apply
SME - Asset Management, ServiceNow
HCLTech —Noida, Uttar Pradesh
- JavaScript
- Scripting
- APIs
Senior Group Technical Architect
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Analysis skills
- Human resources
- Recruiting
8d
Administrator - Critical Incident Management
HCLTech —Lucknow, Uttar Pradesh
- Communication skills
14d
Track Lead - ServiceNow,JavaScript
HCLTech —Noida, Uttar Pradesh
- Azure
- Software troubleshooting
- AWS
14d
Senior Administrator - Hardware Asset Management
HCLTech —Noida, Uttar Pradesh
- Computer Science
- Software troubleshooting
- Bachelor's degree
13d
Track Manager - Identity And Access Management, Service-Oriented Architecture
HCLTech —Noida, Uttar Pradesh
- Oracle
14d
Administrator (Support & Operations)
HCLTech —Noida, Uttar Pradesh
- Computer Science
- CAD
- Analysis skills
Track Lead - Web App firewall, Cloud Security, Palo Alto Firewalls
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Azure
- AWS
- APIs
14d
Sr Tower Lead (Tools & Automation)
HCLTech —Noida, Uttar Pradesh
- Azure
- DevOps
- Windows
Track Manager (Tools & Automation)
HCLTech —Noida, Uttar Pradesh
- Microsoft Access
- Azure
- Computer Science
Track Manager - Citrix Virtual Desktops Essentials
HCLTech —Noida, Uttar Pradesh
- Remote
- Microsoft Access
- Azure
- Computer Science
14d
Subject Matter Expert (Support&Ops)
HCLTech —Noida, Uttar Pradesh
- Azure
- Computer Science
- DevOps
5h
Tower Lead - Program & Project Management
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Azure
- Oracle
- SQL
Sr Administrator (Support & Operations)
HCLTech —Noida, Uttar Pradesh
- Analysis skills
- Project management
- Agile
8d
Senior Endpoint Vulnerability Analyst
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Experienced Professional, Help Desk
WSP —Noida, Uttar Pradesh
- Hybrid work
- Software troubleshooting
- Windows
- Analysis skills
- Health insurance

I want to receive the latest job alerts for servicenow technical in up

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

servicenow technical jobs near up

Technical Support Manager jobs in Noida, Uttar Pradesh

Senior Administrator jobs in Noida, Uttar Pradesh

Operations Administrator jobs in Noida, Uttar Pradesh

Project Manager jobs in Gautam Budh Nagar, Uttar Pradesh

Senior Analyst jobs in Noida, Uttar Pradesh

Operations Associate jobs in Noida, Uttar Pradesh

Technical Lead jobs in Noida, Uttar Pradesh

Incident Manager jobs in Noida, Uttar Pradesh

Security Officer jobs in Ahmedabad, Gujarat

Security Officer jobs in Vashi, Navi Mumbai, Maharashtra

Security Guard, Night Shift jobs in Kochi, Kerala

Medical Medical Officer jobs in Assam

Safety Officer, Hse jobs in Remote

Security Officer jobs in Engineering College , Chennai, Tamil Nadu

Security Officer jobs in Anna Salai, Chennai, Tamil Nadu

Cyber Security, Internship jobs in Kochi, Kerala

Social Media Manager jobs in Bengaluru, Karnataka

It Manager jobs in Mumbai, Maharashtra

Technical Support Manager jobs in Guindy, Chennai, Tamil Nadu

Work From Home Customer Support jobs in Kolkata, West Bengal

Lead Assistant Manager - IT Technical Support

EXL Service -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time
5 hours ago

Qualifications

Jira
BCS
Computer Science
Technical support
Analysis skills
Bachelor's degree
IT support
ServiceNow
Cybersecurity
Leadership
Communication skills
Employee evaluation
Active Directory
Information Technology

Full job description

Job Description: The Lead Assistant Manager will play a crucial role in our IT department, leading a team of Tier 2 Infrastructure Support Engineers. This role involves providing advanced technical support, collaborating with cross-functional teams, and driving process improvements to enhance our global IT services. The ideal candidate will have strong leadership skills, extensive technical expertise, and a customer-centric approach to ensure a seamless and efficient support experience for our global workforce.

Responsibilities: Lead and manage a team of Tier 2 Infrastructure Support Engineers, providing guidance, mentorship, and performance evaluation.
Oversee the resolution of complex, escalated incidents, ensuring timely and accurate support for end-users.
Collaborate with cross-functional IT teams, including Infrastructure, Security, and Applications, to coordinate resolution efforts and maintain effective communication.
Drive process improvements and automation initiatives to enhance operational efficiency and reduce manual tasks.
Ensure compliance with IT security policies, operational standards, and service-level agreements (SLAs) across the team.
Conduct regular performance reviews and provide constructive feedback to team members, fostering a culture of continuous learning and improvement.
Stay updated with the latest industry trends, technologies, and best practices in IT support and infrastructure management.
Participate in problem management activities, identifying recurring issues, and contributing to root cause analysis and resolution.
Support user onboarding, offboarding, and technology deployment initiatives, ensuring a smooth and secure transition for end-users.
Represent the team in cross-functional projects and initiatives, collaborating with stakeholders to align IT support with business objectives.

Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
5-7 years of experience in IT Service Desk, End User Computing, or Infrastructure Support roles, with at least 2 years in a leadership position.
Proven track record of leading and managing high-performing IT support teams, demonstrating strong leadership and communication skills.
Extensive experience in troubleshooting and resolving complex technical issues across various endpoint technologies, Microsoft 365, and Google Workspace.
Working knowledge of Active Directory, user identity management, and Mobile Device Management (MDM) platforms.
Familiarity with endpoint security tools, cybersecurity operational processes, and remote support methodologies.
Experience with enterprise ITSM platforms, such as ServiceNow or Jira Service Management, and remote support tools.
Strong analytical and problem-solving abilities, with a customer-centric approach to IT support.
Ability to work independently, manage multiple priorities, and adapt to a fast-paced, global enterprise environment.
Excellent verbal and written communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders.

Apply Now

Refine Your Search

servicenow technical jobs in up

Lead Assistant Manager - IT Technical Support

Manager - IT Technical Support

SeniorAdministrator - Critical Incident Management

Tech Lead - Enterprise Application ServiceNow N 4C

SME - Asset Management, ServiceNow

Senior Group Technical Architect

Administrator - Critical Incident Management

Track Lead - ServiceNow,JavaScript

Senior Administrator - Hardware Asset Management

Track Manager - Identity And Access Management, Service-Oriented Architecture

Administrator (Support & Operations)

Track Lead - Web App firewall, Cloud Security, Palo Alto Firewalls

Sr Tower Lead (Tools & Automation)

Track Manager (Tools & Automation)

Track Manager - Citrix Virtual Desktops Essentials

Subject Matter Expert (Support&Ops)

Tower Lead - Program & Project Management

Sr Administrator (Support & Operations)

Senior Endpoint Vulnerability Analyst

Experienced Professional, Help Desk

I want to receive the latest job alerts for servicenow technical in up

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected