Up Sr. data analyst/data manager Jobs – 99 Open Jobs Today

Sr Analyst
HCLTech —Noida, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
Sr Service Delivery Manager (DPO)
HCLTech —Noida, Uttar Pradesh
- Full-time
- Finance
- Master's degree
- Bachelor's degree
10d
Senior Technical Lead
HCLTech —Noida, Uttar Pradesh
- Computer Science
- Bachelor's degree
- Communication skills
Senior Process Manager - Finance Planning and Analysis, Finance and SCM
HCLTech —Noida, Uttar Pradesh
- Microsoft Excel
- Accounting
- Budgeting
4411- Senior Product Manager - Social/Community Health Information Exchange Plat
Innovaccer Analytics —Noida, Uttar Pradesh
- Product management
- AI
- Health insurance
Quick apply
PRODUCTION SPECIALIST L3
Wipro Limited —Greater Noida, Uttar Pradesh
- Microsoft Excel
- Oracle
- ERP systems
9d
Front Line Manager - F&A - I2C 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Oracle
- English
- Finance
Quick apply
Financial Analyst 3
Adobe —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Data analysis skills
- Finance
14d
Oracle SAAS EPM-PBCS Senior Functional Analyst
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Oracle
- Finance
- SQL
Quick apply
Analyst- Power BI
Nasscom —Noida, Uttar Pradesh
- Computer Science
- Engineering
- SQL
Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- English
- Master's degree
- SQL
Senior Financial Data Analyst
SimCorp A/S —Noida, Uttar Pradesh
- Full-time
- English
- Flexible schedule
Analyst-Data Management and Analytics-Data Ops/Data Analyst
EXL Service —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Data analysis skills
- Master's degree
Insurance Consultant – Speciality & Commercial
Newgen Software —Noida, Uttar Pradesh
- Hybrid work
- Computer Science
- DevOps
- English
sector bc-p and u-Senior
EY —Noida, Uttar Pradesh
- Management
- Bachelor's degree
- Communication skills
Engineering Manager
apexanalytix —Noida, Uttar Pradesh
- Full-time
- Computer Science
- English
- Bachelor's degree
Quick apply
Area Credit Manager-Retail-Noida
Aditya Birla Group —Uttar Pradesh
- Master's degree
- Team management
- MBA
Senior Engineer
Barclays —Noida, Uttar Pradesh
- SQL
- AWS
- Analysis skills
3d
Lead Programmer Analyst (Health & Benefit domain)
Alight —Noida, Uttar Pradesh
- Management
- Master's degree
- Project management
- Health insurance
- Paid sick time
Senior Principal, AI Delivery & Governance Lead
SimCorp A/S —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- English
- AI

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Sr Analyst

HCLTech -
Noida, Uttar Pradesh

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Job details

Qualifications

Microsoft Excel
Microsoft Access
Azure
SQL

Full job description

Noida, Uttar Pradesh
Job Summary
Conducts quality (soft skill & Language) review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.
Audits representatives' inbound and outbound phone calls and/or correspondence, observing tangibles and intangibles of customer experience.
Testing tickets and process compliant to policies and procedures
Participate in process reviews to inform the resolution of defects.
Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods.
Take responsibility for providing and maintaining internal process metrics and tracking key deliverables
Evaluates and records the quality and performance during each call.
Summarizes findings and recommendations and forwards to supervisor to use in performance assessments and promotional decisions.
Provides feedback on uniform application of guidelines and procedures.
Provides critical data used to generate weekly or monthly reports on the performance of phone, chat or email representatives. Identifies adverse performance trends and patterns.
Provides input and assists with the development of additional training or policy and procedure changes that may be required to enhance service productivity.
Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures.
Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training.
Participates in meetings and presentations or other designated special projects as assigned by department management. Maintains a comprehensive working knowledge of polices, procedure, and benefits across all product lines.
Develops job aides and other tools to assist representatives in improving overall quality of interactions.
Other duties as assigned by Management.
Key Responsibilities
Should possess skills to turn data into information, information into insight and insight into business decisions.
Should have knowledge to identify business trends utilizing real data to optimize statistical efficiency and quality.
Should be able to conduct full lifecycle analysis to include requirements, activities, and design.
Should have knowledge to develop analysis and reporting capabilities.
Experience in creating database on MS Excel, MS Access, SQL
Should have knowledge on MS Azure Cloud Data factory, Blob, or any other tool for storing large quantities of data.
Should know how to administer containers in MS Azure.
Should be able to deploy and schedule pipeline.
Experience in storing data, creating reports, analyzing reports, creating custom reporting pivots, charts and sharing findings with various departments, project stakeholders and management.
Identify, Analyze and Interpret trends or patterns in complex data sets.
Work with management to prioritize business and information needs.
Design Executive Reports for CXOs, EVPs and/or any other Executives
Design, create, alter, validate, and maintain Data Solutions, to meet business needs.
Compile analysis reports that are delivered to client and then follow-up on all results.
Determine and document project requirements for business processes and abide by those requirements for future projects’ reporting.
Interpreting data, analyzing results using statistical techniques and providing ongoing reports
Acquiring data from primary or secondary data sources and maintaining databases. Database may be any tool like MS Excel, MS Access, or Business Objects, etc.
Knowledge on MS Power Automate
Should be able to create automated workflows between apps and services to synchronize files, get notifications, collect data and more.
Should possess knowledge on building apps using MS Power Apps

Good to know how to write code to extend business app creation and customization using MS Power Apps

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Refine Your Search

sr. data analyst/data manager jobs in up

Sr Analyst

Sr Service Delivery Manager (DPO)

Senior Technical Lead

Senior Process Manager - Finance Planning and Analysis, Finance and SCM

4411- Senior Product Manager - Social/Community Health Information Exchange Plat

PRODUCTION SPECIALIST L3

Front Line Manager - F&A - I2C 4A

Financial Analyst 3

Oracle SAAS EPM-PBCS Senior Functional Analyst

Analyst- Power BI

Manager

Senior Financial Data Analyst

Analyst-Data Management and Analytics-Data Ops/Data Analyst

Insurance Consultant – Speciality & Commercial

sector bc-p and u-Senior

Engineering Manager

Area Credit Manager-Retail-Noida

Senior Engineer

Lead Programmer Analyst (Health & Benefit domain)

Senior Principal, AI Delivery & Governance Lead

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