Ameerpet Hyderabad Telangana Human resources specialist Jobs – 119 Open Jobs Today

Sr. Associate - Customer Care - Sales & Support 5B
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Salesforce
- English
- Microsoft Office
Quick apply
Associate - Customer Care - Blended 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
senior specialist, talent sourcing, enterprise
Randstad Enterprise —Hyderabad, Telangana
- Data entry
- Recruiting
Senior Payroll Specialist
PRIMUS REMEDIES PVT LTD —Hyderabad, Telangana
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
- Cell phone reimbursement
Quick apply
Executive Director - Engineering
Providence Global Center —Hyderabad, Telangana
- Part-time
- Azure
- Oracle
- Management
- Health insurance
8d
Rewards Process Specialist
Novartis —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- English
- Microsoft Office
10d
Process Specialist
DSV —Hyderabad, Telangana
- Full-time
- Engineering
- English
- Finance
- Paid sick time
CRM System Administrator
IntouchCX —Hyderabad, Telangana
- Full-time
- Salesforce
- Project management
- Bachelor's degree
TA Program Specialist
Syneos - Clinical and Corporate - Prod —Hyderabad, Telangana
- Full-time
- B.Sc
- Microsoft Office
- Bachelor's degree
Senior Specialist - Program & Project Management
LTM —Hyderabad, Telangana
- Project management
- Internship
Quick apply
SR. ServiceNow ITSM Developer
CGI —Hyderabad, Telangana
- Full-time
- Computer Science
- DevOps
- English
Quick apply
Senior Process Specialist
DSV —Hyderabad, Telangana
- Full-time
- Engineering
- English
- Finance
- Paid sick time
Senior Payroll Specialist (L07)
Synchrony —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Shared Services Analyst - Senior
FedEx AMEA —Hyderabad, Telangana
- Full-time
- PMP
- Analysis skills
- Project management
IT Specialist
DSV —Hyderabad, Telangana
- Full-time
- Oracle
- English
- SQL
Manager
DSV —Hyderabad, Telangana
- Full-time
- Engineering
- English
- Finance
- Paid sick time
Manager- HR Data Analytics
Amgen —Hyderabad, Telangana
- Microsoft Excel
- Master's degree
- SQL
associate specialist, mid office operations
Randstad Enterprise —Hyderabad, Telangana
- Health insurance
Tax Consultant II-Germany Payroll-Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior IT Business Analyst
Medtronic —Nanakramguda, Hyderabad, Telangana
- Full-time
- Computer Science
- English
- Analysis skills
14d

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Sr. Associate - Customer Care - Sales & Support 5B

Genpact India Pvt. Ltd. -
Hyderabad, Telangana

Quick apply

Job details

Full-time

Qualifications

ITIL Certification
Salesforce
English
Microsoft Office
Master's degree
Sales
Bachelor's degree
MA
Content management
Business Administration
Data science
BA

Full job description

Sr. Associate - Customer Care - Sales & Support

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Manage and monitor daily activities of call center agents to ensure high productivity and consistent service quality. Support the development and implementation of procedures and policies to optimize operational efficiency and customer satisfaction. Analyze call center data and performance metrics to identify trends, gaps, and opportunities for improvement. Train and coach agents to enhance their skills, improve performance, and maintain service standards. Handle escalated customer inquiries with professionalism, ensuring timely and effective resolution. Collaborate with internal departments to resolve complex customer issues and improve overall service delivery. Generate performance reports and present findings to management to support operational decision-making.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing

Certifications

Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow, ITIL Foundation - AxelosAxelos, Professional, Customer Service (PCS) - Horeca Forma Be ProHoreca Forma Be Pro, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources, STI Certified Call Center Professional (CCCP) - CornerstoneCornerstone

Required Skills

Content Management, Content Management Systems (CMS), Customer Care, Data Analytics, Data Consulting, Data Science, Data Tools, Google Analytics, Help Desk Support, Invoice Payments, Marketing Analytics, Microsoft Office, Salesforce (Software), Social Media

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Sales & Support

Remote Type -

Office

Work Shift -

Night Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

Refine Your Search

human resources specialist jobs in ameerpet hyderabad telangana

Sr. Associate - Customer Care - Sales & Support 5B

Associate - Customer Care - Blended 5A

senior specialist, talent sourcing, enterprise

Senior Payroll Specialist

Executive Director - Engineering

Rewards Process Specialist

Process Specialist

CRM System Administrator

TA Program Specialist

Senior Specialist - Program & Project Management

SR. ServiceNow ITSM Developer

Senior Process Specialist

Senior Payroll Specialist (L07)

Shared Services Analyst - Senior

IT Specialist

Manager

Manager- HR Data Analytics

associate specialist, mid office operations

Tax Consultant II-Germany Payroll-Hyderabad

Senior IT Business Analyst

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