Rajasthan Hotel operations manager Jobs – 78 Open Jobs Today

Assistant Manager/Concierge Manager
Marriott International, Inc —Jaipur, Rajasthan
- Full-time
- Customer service
- No experience needed
- 12th Pass
5d
Director of Commercial
Hilton —Jaipur, Rajasthan
- Full-time
- Hospitality
- Presentation skills
- Hotel experience
Front Office Executive
Marriott International, Inc —Sawai Madhopur, Rajasthan
- Full-time
- 12th Pass
- Supervising experience
- POS
Executive Assistant to CEO
Nandani Creation Limited (Jaipur Kurti) —Jaipur, Rajasthan
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
- Flexible schedule
Quick apply
AsstMgr-Guest Relations
Marriott International, Inc —Jaisalmer, Rajasthan
- Full-time
- Hospitality
- No experience needed
- 12th Pass
2d
Guest Experience Manager
Marriott International, Inc —Sawai Madhopur, Rajasthan
- Full-time
- Hospitality
- No experience needed
- 12th Pass
10d
Bartender and Mixologist
The Dome —Jaipur, Rajasthan
- ₹50,000 - ₹70,000 a month
- Full-time
- Serving
- Hospitality
- In-person
- Food provided
Quick apply
Stewarding Manager
FAIRMONT —Udaipur, Rajasthan
- Weekend availability
- Hospitality
- Bachelor's degree
- Team management
- Flexible schedule
Quick apply
Supervisor-Front Office
Marriott International, Inc —Jodhpur, Rajasthan
- Full-time
- Hospitality
- 12th Pass
- Supervising experience
Sales Manager
PACICORP ORGANICS PRIVATE LIMITED —Jaipur, Rajasthan
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Sales
- Business development
Quick apply
5d
Sales Manager
Aarika HR PROFESSIONALS —Jaipur, Rajasthan
- ₹14,342.69 - ₹57,092.47 a month
- Full-time
- Hospitality
- Sales
- Salesforce
Quick apply
13d
Executive Chef
Grand Hyatt Jaipur —Jaipur, Rajasthan
- Full-time
- Cooking
- Administrative experience
- Diploma
12d
Leisure and Spa Manager
Da Werben Services Private Limited —Jaipur, Rajasthan
- ₹4,80,000 - ₹6,60,000 a year
- Hospitality
- Master's degree
- Bachelor's degree
Quick apply
Concierge Executive
Marriott International, Inc —Jaisalmer, Rajasthan
- Full-time
- 12th Pass
- Supervising experience
20h
Head Chef
Hyatt Place Jaipur Malviya Nagar —Jaipur, Rajasthan
- Full-time
- Cooking
- Administrative experience
- Diploma
Kitchen Stewarding Manager
AccorHotel —Udaipur, Rajasthan
- Full-time
- Hospitality
- Inventory control
- Inventory management
Quick apply
Looking For Tapas Restaurant Manager
Sunshine Manpower Solution And Services —Udaipur, Rajasthan
- ₹3,00,000 - ₹3,50,000 a year
- Inventory management
- Diploma
- Leadership
Manager / Assistant Manager Kitchen Stewarding
Marriott International, Inc —Jaipur, Rajasthan
- Full-time
- 12th Pass
- Business Administration
- Hotel experience
Front Office Executive
AccorHotel —Jaipur, Rajasthan
- Full-time
Quick apply
Event Executive (Restaurant Reservation)
FAIRMONT —Udaipur, Rajasthan
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Assistant Manager/Concierge Manager

Marriott International, Inc -
Jaipur, Rajasthan

Apply Now

Job details

Full-time
5 days ago

Qualifications

Guest relations
Customer service
No experience needed
12th Pass
Front desk
Guest services

Full job description

Additional Information
Job Number26108580
Job CategoryRooms & Guest Services Operations
LocationAshram Marg Near Jawahar Circle, Jaipur, Rajasthan, India, 302015
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required

CORE WORK ACTIVITIES

Maintaining Concierge Goals

Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish work.

Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supports the establishment of an effective database to be used by all team members for restaurant and local attractions.

Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.

Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).

Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.

Provides check-in and check-out services and handles reservations when needed.

Maintains knowledge of rooms and their locations, services and facilities of the hotel.

Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.

Responds to emergency situations using appropriate procedures.

Maintains awareness of daily operations and events at the hotel.

Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements

Provides warm welcome and anticipation of guest needs throughout their stay.

Encourages and building mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

Ensuring Exceptional Customer Service

Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.

Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Responds to and handles guest problems and complaints.

Sets a positive example for guest relations.

Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

Supports employees understanding of customer service expectations and parameters.

Interacts with guests to obtain feedback on product quality and service levels.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluates results to choose the best solution and solve problems.

Informs and/or updates the executives and the peers on relevant information in a timely manner.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel operations manager jobs in rajasthan

Assistant Manager/Concierge Manager

Director of Commercial

Front Office Executive

Executive Assistant to CEO

AsstMgr-Guest Relations

Guest Experience Manager

Bartender and Mixologist

Stewarding Manager

Supervisor-Front Office

Sales Manager

Sales Manager

Executive Chef

Leisure and Spa Manager

Concierge Executive

Head Chef

Kitchen Stewarding Manager

Looking For Tapas Restaurant Manager

Manager / Assistant Manager Kitchen Stewarding

Front Office Executive

Event Executive (Restaurant Reservation)

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