Mira Road Mumbai Maharashtra Technical support engineer l2 Jobs – 155 Open Jobs Today

IPC L2
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
Technical Specialist - MS, Linux
NTT DATA —Mumbai, Maharashtra
- Full-time
- Azure
- Oracle
- Software troubleshooting
MS Engineer L2, Middleware
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Azure
- Oracle
- AWS
Cross Technology Managed Services Engineer (L3) - Weblogic
NTT DATA —Mumbai, Maharashtra
- Full-time
- Microsoft Outlook
- Bachelor's degree
Ops Support L2
MobileProgramming —Mumbai, Maharashtra
- Azure
- Oracle
- Computer Science
Cross Technology Managed Services Engineer (L3)
NTT DATA —Mumbai, Maharashtra
- Full-time
- Microsoft Outlook
- Bachelor's degree
Sr. Technical Consultant
Noventiq —Mumbai, Maharashtra
- Full-time
- SharePoint
- Communication skills
- Health insurance
Technical Specialist - Linux
NTT DATA —Mumbai, Maharashtra
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Linux
L2 Engineer (Sophos Specialists)
Galaxy Office Automation —Mumbai, Maharashtra
- Full-time
- Computer Science
- B.Sc
- Windows
Technical Specialist MS - Middleware
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Microsoft Outlook
- Bachelor's degree
MS Engineer L2, Middleware
NTT DATA —Mumbai, Maharashtra
- Full-time
- Azure
- Oracle
- AWS
Networking Managed Services Engineer (L2)
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
Desktop Engineer L2
Sysnet Global Technologies Pvt.Ltd —Unknown, Maharashtra
- Software troubleshooting
Quick apply
F5 Load Balancer L2
Talent Vision Services —Mumbai, Maharashtra
- ₹11,50,000 a year
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
L2 Engineer(Network & Security Firewall)
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Azure
- AWS
- Communication skills
Server Load Balancer Engineer (L2)
NTT Ltd —Mumbai, Maharashtra
- Full-time
TS Implementation Engineer (L2) (NTT)
NTT DATA —Mumbai, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- Project management
TOOLS ENGINEER L2
Wipro Limited —Mumbai, Maharashtra
9d
MS Engineer L2
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
Cross Technology Managed Services Engineer (L2)
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Bachelor's degree

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IPC L2

NTT Ltd -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Bachelor's degree
ITIL
ServiceNow

Full job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients' IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll be the go-to person to restore services and ensure our clients' satisfaction.

Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analysing, and logging issues before they escalate, you'll be instrumental in maintaining service quality. You'll also collaborate closely with other teams and clients to provide second-level support, ensuring seamless communication and efficient problem resolution.

You will execute changes meticulously, understanding and mitigating risks, and contribute to the change management process with detailed documentation. Your role includes auditing incident and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency. Additionally, you'll handle client escalations with professionalism and assist in disaster recovery functions and tests when necessary.

Working within our diverse and inclusive environment, you'll help drive the optimization of efforts by working with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring that all changes are approved, and maintaining a positive outlook even in high-pressure situations.

To thrive in this role, you need to have:

Moderate-level experience in managed services roles handling cross-technology infrastructure.
Knowledge of ticketing tools, preferably ServiceNow.
Familiarity with ITIL processes and experience working with vendors and third parties.
Proficiency in planning activities and projects, taking changing circumstances into account.
Ability to work longer hours when necessary and adapt to changing circumstances with ease.
Proven ability to communicate effectively and work across different cultures and social groups.
Positive outlook and ability to work well under pressure.
Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience.
Bachelor's degree in IT/Computing or equivalent work experience.

Workplace type: On-site Working

About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in RD.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Apply Now

Refine Your Search

technical support engineer l2 jobs in mira road mumbai maharashtra

IPC L2

Technical Specialist - MS, Linux

MS Engineer L2, Middleware

Cross Technology Managed Services Engineer (L3) - Weblogic

Ops Support L2

Cross Technology Managed Services Engineer (L3)

Sr. Technical Consultant

Technical Specialist - Linux

L2 Engineer (Sophos Specialists)

Technical Specialist MS - Middleware

MS Engineer L2, Middleware

Networking Managed Services Engineer (L2)

Desktop Engineer L2

F5 Load Balancer L2

L2 Engineer(Network & Security Firewall)

Server Load Balancer Engineer (L2)

TS Implementation Engineer (L2) (NTT)

TOOLS ENGINEER L2

MS Engineer L2

Cross Technology Managed Services Engineer (L2)

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