Mumbai Maharashtra High paid jobs work from home Jobs – 142 Open Jobs Today

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- Full-time
- Hybrid work
- Nursing
- Customer service
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Quick apply
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1d
Customer Service Representative
LG Home Comfort Inc. —Powai, Mumbai, Maharashtra
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Business Development Executive (BDE)
MetaUpSpace LLP —Sion, Mumbai, Maharashtra
- ₹20,000 - ₹35,000 a month
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Business Development Associate
Solar Ladder —Mumbai, Maharashtra
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Gm Fabrics Pvt Ltd —Andheri H.O, Mumbai, Maharashtra
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8d
Derivatives Trader/Dealer
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13d
Sales Executive (Architect Sales- Window)
Ritikaa Enterprises Pvt Ltd —Mumbai, Maharashtra
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12d
Regional Sales Manager
Maritime IMPEX —Andheri East, Mumbai, Maharashtra
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Sales Coordinator
Beckman Coulter Life Sciences —Mumbai, Maharashtra
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Senior Business Growth Manager
Logicloop Ventures Limited —Andheri, Mumbai, Maharashtra
- ₹12,00,000 - ₹13,00,000 a year
- Full-time
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Procurement Executive (Merchandaising)
SuperClan.co —Andheri East, Mumbai, Maharashtra
- ₹30,000 - ₹35,000 a month
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Software Engineer – Internal Platforms & Tools
Therm-x India Engineering and Manufacturing Pvt. Ltd. —Andheri, Mumbai, Maharashtra
- ₹21,500 - ₹45,000 a month
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2d
Events Marketing
BrowserStack —Mumbai, Maharashtra
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Senior/Equity Research Analyst – India IT & Services
Macquarie Group Limited —Mumbai, Maharashtra
- Full-time
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Senior Account Manager - Enterprise Sales
BrowserStack —Mumbai, Maharashtra
- Full-time
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2h
Graphic Designer
Ravine Hotel —Kandivali West, Mumbai, Maharashtra
- ₹20,000 - ₹35,000 a month
- Full-time
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14d
Senior Lead - Market & Product Strategy
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Consultation Coordinator

DAMOH Wellness Pvt. Ltd.
Mumbai District, Maharashtra

Quick apply

Job details

Full-time
₹20,000 - ₹25,000 a month

Benefits

Paid time off
Work from home
Paid sick time

Qualifications

Nursing
Customer service
English
Sales
Bachelor's degree
Conversion optimisation
Hindi
Office experience

Full job description

JOB DESCRIPTIONConsultation Coordinator

About DAMOH’S

DAMOH’S is a doctor-led aesthetic and lifestyle clinic focused on personalised skin, hair and body transformations.

Our approach combines medical expertise with an understanding of modern lifestyles to help people achieve meaningful improvements and feel more confident in themselves.

Purpose of the Role

The Lead Conversion & Consultation Coordinator will manage prospective patients from the time an enquiry is received until the person checks in at the clinic for a prepaid consultation.

The role involves understanding the prospect’s concern, conducting a structured pre-consultation conversation, guiding them through the consultation preparation process, collecting the ₹1,000 consultation fee, booking the appropriate appointment and following up until the prospect arrives at the clinic.

This is not a routine telecalling role. It requires empathy, structured communication, disciplined follow-up and the ability to convert interest into action without using aggressive sales tactics.

Lead Sources

The coordinator will manage leads received through:

Facebook and Instagram advertising
Webinars hosted by Dr. Anju Shah
Website and WhatsApp enquiries
Patient referrals
Professional and business networks
Partnerships and promotional activities
Existing and inactive lead databases
Other marketing channels introduced by DAMOH’S

Key Responsibilities1. Lead Management

Respond promptly to all new leads assigned.
Contact leads through calls and approved WhatsApp communication.
Understand the source, primary concern, interest level and readiness of each lead.
Prioritise high-intent leads while maintaining timely follow-up with the complete database.
Ensure every lead has an updated status and clearly defined next action.

2. Pre-Consultation

Conduct a structured pre-consultation conversation to understand the prospect’s skin, hair, body or lifestyle concern.
Capture relevant information using the DAMOH’S pre-consultation format.
Briefly explain the DAMOH’S doctor-led consultation process.
Educate the prospect about what to expect during the clinic consultation.
Guide the prospect regarding investigations or blood tests only according to protocols approved by Dr. Anju.
Collect available reports and relevant information before the appointment.
Escalate medical questions, complex cases or uncertain situations to the doctor or management.

3. Webinar Conversion

Contact webinar registrants and attendees according to the prescribed follow-up process.
Understand whether the participant requires an individual consultation.
Convert interested webinar participants into structured pre-consultations.
Follow up with people who registered but did not attend, wherever appropriate.
Maintain webinar-wise records of leads, conversations, bookings, payments and check-ins.

4. Appointment Booking and Payment

Explain the ₹1,000 doctor consultation fee clearly and confidently.
Share the approved payment link and follow up for payment.
Coordinate a suitable consultation date and time based on clinic availability.
Treat the appointment as confirmed only after the consultation fee has been received.
Record the payment and appointment accurately in the prescribed systems.
Avoid overbooking and ensure appointments are scheduled in the desired clinic slots.

5. Appointment Attendance

Send appointment confirmations, preparation instructions and reminders.
Confirm attendance before the scheduled consultation.
Follow up on pending blood work or other required preparation.
Identify possible cancellations early and reschedule where appropriate.
Maintain contact with the prospect until they arrive at the clinic.
Recover cancellations and no-shows through timely follow-up.
Ensure a smooth handover to the Center Manager when the prospect checks in.

6. Data Management and Reporting

Maintain complete and accurate lead records in the DAMOH’S Daily Sales Report, Google Sheets, Wix or other prescribed systems.
Update calls, conversations, pre-consultations, payments, appointments, follow-ups, check-ins and lost-lead reasons.
Ensure that no lead is left without a status or next follow-up date.
Submit daily and weekly funnel performance reports.
Highlight common objections, lead-quality issues and campaign-level observations to management.
Maintain strict confidentiality of patient and business information.

Key Performance Indicators

The role will be evaluated primarily on:

Leads Spoken ToNumber of unique leads with whom a meaningful two-way conversation was completed.
Appointments BookedNumber of prospects who agreed to a consultation and selected an appointment slot.
₹1,000 Consultation Fees CollectedNumber and total value of prepaid doctor consultations successfully collected.
Consultation Check-insNumber of booked prospects who arrived and checked in at the clinic.

Supporting performance measures will include:

Speed of first response
Pre-consultations completed
Lead-to-appointment conversion rate
Appointment-to-payment conversion rate
Paid appointment-to-check-in rate
Follow-up compliance
Accuracy and completeness of lead records
Reactivation of older leads
Webinar-to-consultation conversion

Role Ownership

The Lead Conversion & Consultation Coordinator owns the prospect from:

Lead received → Conversation → Pre-consultation → Payment → Appointment → Clinic check-in

Once the prospect checks in at the clinic, primary ownership transfers to the Center Manager.

Clinical and Commercial Boundaries

The coordinator will not:

Diagnose medical or aesthetic conditions
Recommend treatments independently
Interpret blood reports
Prescribe investigations outside approved protocols
Make unrealistic claims or guarantee results
Negotiate or discount treatment prices
Close treatment packages unless specifically authorised

All communication must remain warm, honest, professional and consistent with the DAMOH’S doctor-led approach.

Candidate Profile

Graduate in any discipline
2 to 5 years of experience in lead conversion, inside sales, patient coordination, healthcare counselling, premium customer service or appointment booking
Experience in a clinic, hospital, diagnostics centre, wellness business, education counselling or premium service business would be preferred
Strong spoken Hindi and English
Clear, warm and confident telephone communication
Comfortable discussing consultation fees and requesting payment
Strong listening, objection-handling and follow-up skills
Comfortable working with targets and daily performance reporting
Able to use WhatsApp, Google Sheets, booking systems and basic CRM tools
Organised, persistent and attentive to detail

Ideal Behavioural Qualities

The ideal candidate should be:

Warm but not casual
Persuasive but not pushy
Persistent without becoming intrusive
Empathetic while remaining commercially aware
Disciplined about follow-ups and documentation
Comfortable taking ownership of conversion targets
Respectful of medical boundaries and patient confidentiality
Professional in language, conduct and appearance

Working Structure

Full-time, WFH. Mumbai
Monday to Saturday, according to clinic operating requirements
May require coordination around webinar schedules and campaign activity
Performance will be reviewed through daily funnel tracking and monthly conversion targets

Employment Conditions

This is a virtual, work-from-home position.
The candidate must have a laptop or desktop, smartphone, reliable high-speed internet connection and a quiet, professional calling environment.
The candidate must remain available and responsive throughout the agreed working hours.
All calls, lead updates, follow-ups, payments and appointments must be recorded in the prescribed systems.
The candidate will undergo a 10-day critical evaluation period, followed by a standard probation period of three months.
Working hours, attendance, weekly offs, leave eligibility and other terms will be governed by the company’s prevailing HR policies.
Performance will be assessed through daily activity, process compliance and achievement of agreed conversion KPIs.
The candidate must attend daily review calls, training sessions and other virtual meetings as required.
Occasional visits to the DAMOH’S clinic may be required for training, review or team coordination with reasonable prior notice.
Patient information, lead data, reports, payment information and internal business processes must be treated as strictly confidential.
Company data must not be stored, forwarded or shared through unauthorised devices, accounts or applications.
The candidate must follow all approved communication, pre-consultation and clinical escalation protocols.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Paid sick time
Paid time off

Work Location: Hybrid remote in Mumbai, Maharashtra (Mumbai, Mumbai District)

Quick apply

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