Egmore Chennai Tamil Nadu Quality assurance analyst Jobs – 102 Open Jobs Today

QUALITY ASSURANCE ANALYST L2
Wipro Limited —Chennai, Tamil Nadu
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Cognizant —Chennai, Tamil Nadu
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ICON Plc —Chennai, Tamil Nadu
- Full-time
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QUALITY ASSURANCE ANALYST L2

Wipro Limited -
Chennai, Tamil Nadu

Apply Now

Job details

Qualifications

Quality assurance

Full job description

Job Title: QUALITY ASSURANCE ANALYST L2
City: Chennai
State/Province: Tamil Nadu
Posting Start Date: 8/3/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Role Purpose

The purpose of this role is to conduct audits to ensure quality compliance within the account.

͏

Do

Conduct process quality audits as per plan
Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines
For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week
Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required
Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA)
Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes.

͏

Deliver

No. Performance Parameter Measure
1. Audit Adherence to the calendar; audit targets
Compliance % as per audit reports ÃÂÃÂ¢ÃÂÃÂÃÂÃÂ zero misses
2. Process Compliance Case targets ÃÂÃÂ¢ÃÂÃÂÃÂÃÂ 2 hours/ week logged to be updated with the process

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Mandatory Skills: Quality .

Experience: 1-3 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Apply Now

Refine Your Search

quality assurance analyst jobs in egmore chennai tamil nadu

QUALITY ASSURANCE ANALYST L2

SAP HCM Test Analyst (HR Systems Quality Assurance)

Automation Testing

Product Mgt Sr Manager-C13

MES Techno Consultant

VP-D&A

Automation Testers

EY-GDS Consulting-AI And DATA-Informatica IDMC-Senior

Quality - Catalog

Testing Engineer

Temenos Lead Business Analyst

Data Testing

SDET - Playwright Automation

Metricstream Solution Support Analyst (Junior)

Associate-Application Development-Backend Development

RC-REGULATORY COMPLIANCE-Labware - CA-Senior

EY - GDS Consulting - AI And DATA - AWS Databrick - Senior

Software Engineer II

Assoc, Prod Specialist - T24, WRB Tech

Senior Analyst Engineer

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