Tamil Nadu Product tester Jobs – 117 Open Jobs Today

Quality Analyst
FULL Creative —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Microsoft Excel
- 12th Pass
- AI
- Work from home
Product Expert (LinkedIn)
FULL Creative —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Software troubleshooting
- Bachelor's degree
- Work from home
Automation Tester
MobileProgramming —Chennai, Tamil Nadu
- Java
- JavaScript
- Scripting
Technology Specialist
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Analysis skills
- Travel
- HTML
18h
Testing Lead
Prodapt —Guindy, Chennai, Tamil Nadu
- Remote
- Azure
- Computer Science
- DevOps
12d
Test Lead
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- English
- SQL
- Analysis skills
11d
Quality Analyst / Software Tester
Nano Nino —Peelamedu, Coimbatore, Tamil Nadu
- ₹8,000 - ₹15,000 a month
- Full-time
- SQL
- Agile
- In-person
- Paid sick time
Quick apply
12d
UI Automation Tester
Indium Software —Chennai, Tamil Nadu
- Computer Science
- Java
- Databases
Test Manager
Kumaran Systems —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- DevOps
Software Tester (Manual & Automation)
SivaCerulean Technologies —Chennai, Tamil Nadu
- Remote
- Azure
- Writing skills
- SQL
Quality Engineering Architect
Accenture —Chennai, Tamil Nadu
- Full-time
- Banking
- Time management
- SDLC
Manager - Customer Support
FULL Creative —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Management
- Data analysis skills
- 12th Pass
- Work from home
QA Tester (Automated Testing with Python & Playwright)
Integra Global Solutions —Coimbatore, Tamil Nadu
- Full-time
- Remote
- JavaScript
- Scripting
- APIs
- Flexible schedule
Functional Tester /Test Lead
Kyndryl —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Azure
- Computer Science
- Bachelor's degree
Sr. Test Analyst
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Software development
- APIs
- Manufacturing
14d
Security Tester
Paramount Assure —Coimbatore, Tamil Nadu
- Full-time
- Hybrid work
- Azure
- Master's degree
- AWS
Marketing Product Owner
FULL Creative —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Bachelor's degree
- Agile
- Marketing
- Work from home
Device Specialist, Relay TAQ
ADCI MAA 12 SEZ - H82 —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
Software Test Engineer
Expleo —Chennai, Tamil Nadu
- Azure
- Computer Science
- DevOps
Line Inspector - Quality
CEEYES ENGINEERING INDUSTRIES PRIVATE LIMITED —Tiruchchirappalli, Tamil Nadu
- ₹15,000 - ₹23,000 a month
- Full-time
- Quality control
- In-person
- Manufacturing
Quick apply

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Quality Analyst

FULL Creative -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Benefits

Work from home

Qualifications

Microsoft Excel
Call center experience
12th Pass
Quality assurance
Sentiment analytics
AI
Communication skills

Full job description

Roles and responsibilities

Perform quality evaluations of customer interactions using both manual and AI-assisted evaluation workflows.
Validate AI-generated QA scores and ensure alignment with defined quality frameworks.
Conduct targeted call and interaction scrubbing based on AI-identified risk signals.
Ensure adherence to SOPs, compliance requirements, and customer experience standards.

Leverage AI-based insights to prioritise interactions requiring QA intervention.
Focus QA effort on high-risk interactions instead of random sampling.
Escalate critical quality concerns and behavioural risks.

Analyze QA datasets to identify top failing parameters, agent behaviour patterns, customer experience gaps.
Work with structured datasets (Google Sheets/MS Excel) to generate actionable insights.
Support creation and maintenance of dashboards within QMS.
Provide feedback on feature enhancements related to AI models & functions in QMS.

Use QMS dashboards to monitor contact centre quality health, agent performance trends, experience metrics. (customer sentiment, interaction outcomes)
Take proactive action based on insights. (scrubbing, escalation, coaching recommendations)

Participate in QA calibration sessions to ensure scoring consistency.
Recommend improvements to scorecards, parameters, and evaluation frameworks.
Contribute to evolving QA processes toward AI-first quality assurance models.

Must have

1–4 years of experience in QA / Contact Center Quality Assurance.
Strong understanding of contact centre operations. (voice, chat, email)
Experience in QA monitoring, evaluation frameworks, and calibration processes.
Ability to identify behavioural patterns and quality risks.

Proficiency in Google Sheets/MS Excel (Formulas - ARRAYFORMULA, QUERY, etc.) for data structuring and transformation.
Experience with BI tools such as Looker Studio or similar is preferred.
Ability to interpret and analyze large datasets.
Understanding of performance metrics such as ratios (e.g. disconnect rate, short call rate) trends and anomalies.

Basic understanding of AI-assisted QA concepts such as automated call evaluation, sentiment analysis, pattern detection.
Ability to work with AI-generated outputs and validate their accuracy.
Openness to adapting to AI-driven workflows and automation.

Ability to provide clear, actionable feedback to agents, leads & operations.
Experience working with cross-functional teams. (QA, Operations, Product, Engineering)
Experience working with global teams located in different regions. (US, UK, Canada & India)
Strong verbal and written communication skills.
Language Proficiency - Must be C1 or above. (CEFR)
Exposure to data analysis & reports.

Workspace requirements

A private workroom with the ambience to handle calls.
Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN).
Power backup (if you have frequent power cut issues).

About us

We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works!

Apply Now

Refine Your Search

product tester jobs in tamil nadu

Quality Analyst

Product Expert (LinkedIn)

Automation Tester

Technology Specialist

Testing Lead

Test Lead

Quality Analyst / Software Tester

UI Automation Tester

Test Manager

Software Tester (Manual & Automation)

Quality Engineering Architect

Manager - Customer Support

QA Tester (Automated Testing with Python & Playwright)

Functional Tester /Test Lead

Sr. Test Analyst

Security Tester

Marketing Product Owner

Device Specialist, Relay TAQ

Software Test Engineer

Line Inspector - Quality

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