Thousand Lights Tamil Nadu Specialist technical support administrator Jobs – 44 Open Jobs Today

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ServiceNow Developer

InfoBeans -
Chennai, Tamil Nadu

Apply Now

Job details

6 hours ago

Qualifications

Knowledge management
IT service management
Application development
SOAP
Continuous integration
REST
APIs
ServiceNow
Unit testing
Business requirements

Full job description

At InfoBeans, we believe in making other people’s lives better— through our work and everyday interactions.

Role:

ServiceNow Developer

Location:

Chennai, Pune – Baner, Pune – Viman Nagar, Vadodara, Indore CITP

Experience:

5+ years

Key Skills:

CIS-ITSM, CAD, Knowledge Management, CSA, ServiceNow ITSM, ITOM, Data Foundations, CMDB

Job Description

ServiceNow Developer with 5–7 years of hands-on experience in designing, developing, configuring, and enhancing the ServiceNow platform. The ideal candidate should have strong expertise in ITSM, Knowledge Management, CMDB, ITOM, and ServiceNow Data Foundation, along with a solid understanding of ServiceNow development best practices.

The candidate will work closely with Business Analysts, Architects, Process Owners, and other technical teams to deliver scalable, maintainable, and best-practice ServiceNow solutions.

Key Responsibilities

Design, develop, configure, and customize ServiceNow applications and modules based on business requirements.
Develop solutions across ITSM, Knowledge Management, CMDB, ITOM, and Data Foundation capabilities.
Translate functional requirements and user stories into technical solutions.
Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs, Notifications, Scheduled Jobs, and Scripted REST APIs.
Configure and develop Flow Designer, Workflow, Service Catalog, Record Producers, Catalog Items, and Approval processes.
Work on CMDB data models, CI classes, relationships, identification and reconciliation, and data quality.
Support CMDB and data foundation initiatives, including data normalization, governance, and data integrity.
Develop and maintain integrations between ServiceNow and external systems using REST/SOAP APIs and other integration mechanisms.
Work with ITOM capabilities, including Discovery, Service Mapping, Event Management, and related CMDB integrations.
Configure and enhance Knowledge Management, including knowledge bases, article workflows, permissions, and lifecycle management.
Implement ITSM processes including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
Perform application development while adhering to ServiceNow best practices and platform standards.
Conduct unit testing, system testing, defect resolution, and support UAT activities.
Troubleshoot and resolve technical issues, performance problems, and production defects.
Participate in code reviews and ensure development follows established coding and security standards.
Support ServiceNow upgrades, patches, releases, and instance health activities.
Prepare technical documentation for developed solutions, configurations, integrations, and customizations.
Collaborate with cross-functional teams and provide technical guidance to junior developers.

Mandatory / Strongly Preferred:

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Certified Implementation Specialist – ITSM (CIS-ITSM)

Preferred:

CIS – ITOM
CIS – Discovery
CIS – Service Mapping
Additional ServiceNow certifications related to CMDB, ITOM, or Data Foundation.

Apply Now

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specialist technical support administrator jobs in thousand lights tamil nadu

ServiceNow Developer

Sr. Solutions Architect/Senior Enterprise Integration Architect - Finance Systems

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