Baner Pune Maharashtra Desktop support technician Jobs – 121 Open Jobs Today

Technical Support Specialist II
Johnson Controls —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Salesforce
10d
Technical Support Specialist III
Johnson Controls —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Salesforce
Technical Support Executive - US Voice & Blended Process
Demographic Services —Pune, Maharashtra
- ₹4,20,000 - ₹5,50,000 a month
- Full-time
- Microsoft Office
- 12th Pass
- In-person
- Health insurance
Quick apply
11d
Technical Support Engineer
Kennovation Software Services —Baner, Pune, Maharashtra
- Computer Science
- ICU experience
- Bachelor's degree
Assoc Technical Support Analyst
MobileProgramming —Pune, Maharashtra
- Azure
- Software troubleshooting
- AWS
IT Support Associate
ASSPL - Maharashtra —Pune, Maharashtra
- Full-time
- Windows
- AWS
- Analysis skills
System Administrator/Server Administrator
Pragtech —Pune, Maharashtra
- Computer Science
- Software troubleshooting
- Windows
Technical Support Engineer
Fronius —Pune, Maharashtra
- Online application
- English
- Electrical experience
Technical Support Engineer
Qualys —Pune, Maharashtra
- Full-time
- Bilingual
- Spanish
- Computer science
Technical Support Manager
ProMobi Technologies —Pune, Maharashtra
- Full-time
- Software troubleshooting
- Customer service
- Communication skills
Technical Support
Max Secure Software —Pune, Maharashtra
- Windows
- Master's degree
- Bachelor's degree
Technical Support Engineer
Mithi Software Technologies Pvt. Ltd. —Pune, Maharashtra
- Urgently hiring
- Computer Science
- DevOps
- Master's degree
System Administrator (Hosting & Cloud)
Dimakh Consultants —Pune, Maharashtra
- Microsoft Access
- Computer Science
- Microsoft Office
IT Help Desk Technician
Travarsa —Pune, Maharashtra
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Junior Engineer - Customer / Technical Support
TouchMagix —Pune, Maharashtra
- Full-time
- Software troubleshooting
- English
- Windows
Technical Support Executive
Syscraft Technologies LLP —Pune, Maharashtra
- ₹1,50,000 - ₹2,00,000 a year
- Full-time
- Azure
- English
- Windows
- Cell phone reimbursement
Quick apply
Technology Specialist - IT Service, Support and Operations
Infosys BPM Limited —Pune, Maharashtra
- Azure
- Management
- PMP
Technical Support Engineer
Varad Automation And Robotics —Bhosari, Pune, Maharashtra
- Email
- Microsoft Office
- Presentation skills
- Bachelor's degree
9d
Technical Support Engineer
Concept Information Technologies —Pune, Maharashtra
- English
- Diploma
Associate- Enterprise Helpdesk
Stratacent —Pune, Maharashtra
- Weekend availability
- Azure
- Computer Science
- Software troubleshooting
- Commuter assistance
Quick apply

I want to receive the latest job alerts for desktop support technician in baner pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near baner pune maharashtra

Technical Support Engineer jobs in Baner, Pune, Maharashtra

Technical Support Specialist jobs in Pune, Maharashtra

Technical Support Engineer jobs in Pune, Maharashtra

Technical Support jobs in Pune, Maharashtra

IT Support jobs in Pune, Maharashtra

Systems Administrator jobs in Pune, Maharashtra

Technical Support Analyst jobs in Pune, Maharashtra

Senior Technical Support jobs in Pune, Maharashtra

Medical Lab Technician, Apollo jobs in Kolkata, West Bengal

Helpdesk Technician jobs in Gandhinagar, Gujarat

Laboratory Technician jobs in Karnataka

Technician, Medical Lab jobs in Cuddalore, Tamil Nadu

Ct, Mri Technician jobs in Uttar Pradesh

Electrical Engineer, Trichy jobs in Tiruchchirappalli, Tamil Nadu

Technical Support Engineer jobs in Viman Nagar, Pune, Maharashtra

Technical Support Engineer jobs in Vasai, Maharashtra

Technical Support Engineer jobs in Lucknow, Uttar Pradesh

Application Support jobs in Mumbai, Maharashtra

Electronics Engineer jobs in Kochi, Kerala

Technical Support Engineer jobs in Nashik, Maharashtra

Technical Support Specialist II

Johnson Controls -
Pune, Maharashtra

Apply Now

Job details

Full-time
10 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
Salesforce
Engineering
Technical support
Microsoft Office
Information security
Master's degree
MCA
Bachelor's degree
HVAC
HVAC design
B.E.
Communication skills

Full job description

Technical Support Specialist

We are seeking a detail-oriented and customer-focused Technical Support Specialist to join our support team. The ideal candidate will provide first-level technical assistance to customers, troubleshoot issues, and ensure a high level of customer satisfaction. This role requires excellent communication skills, a good understanding of technical systems, and a passion for problem-solving.

What will you do?

Duties and responsibilities:

Provide technical and application support via phone and email in a professional and timely manner
Understand the reported issue and ensure an accurate resolution is provided to the customers, backed with complete documentation
Develop skills in analytical thinking and holistic problem solving of technical issues to troubleshoot realtime cases, including the correct use of knowledge-based articles
Guide customers through step-by-step solutions and escalate unresolved issues to Level 2 support, if necessary
Works closely with Level 2 Engineers/team to solve complex problems and provide customers with all-inone support and solution experience
Contributes to SOPs, new procedures and updates as needed
Adherence to specific day-to-day work instructions: case management in Salesforce, reporting, meeting the SLA’s and FCR (First Call Resolution) targets specified by the in-line Manager

What are we looking for?

Qualifications:

< >A degree in engineering is a must, preferably B.E / B.Tech / M.Tech/BCA/MCA/Bsc(IT/Cs)

Experience required:

< >Proven experience of 4- 9 years in technical troubleshooting.Ability to work in shifts: all time zone in US (primarily 6.30pm to 3.30am IST) Good verbal and written communication skills Basic level of proficiency in Microsoft Office Excel and Outlook Good interpersonal and problem-solving skills Ability to work independently and / or in a team environment

How will you do it?

< >Good interpersonal and problem-solving skills Ability to work independently and / or in a team environment

Knowledge, skills, and abilities required: < >Knowledge of HVAC Equipment like chiller, RTU, FCU, AHU etc, is preferred Good understanding of electricals and ability to read and interpret the wiring diagrams Strong customer service know-how Salesforce CRM usage will be an added advantage

Information Security Responsibilities:

< >Adhere to JCI policies, guidelines and procedures pertaining to the protection of information assets Adhere to JCI product security standards and guidelines for secured software product development The software, licenses, shall be deployed and used only in accordance with JCI licensing agreements Unless provided in the applicable license, notice, or agreement, copyrighted software shall not be duplicated, except for backup and archival purposes

Any software that is acquired illegally or does not have a valid license shall not be deployed or used. Copying of third party materials without an appropriate license is prohibited < >The employees, contractors or third-party personnel shall not copy, extract or reproduce in any way, copyrighted material from the Internet on information systems provided by organization, other than permitted by copyright law Implement appropriate physical and technical safeguards to protect the confidentiality, integrity and availability of information assets All employees, contractors and third parties shall be responsible to report all information security incidents, alerts, warnings and suspected vulnerabilities, in a timely manner, and share such information only with authorized personnel

Apply Now

Refine Your Search

desktop support technician jobs in baner pune maharashtra

Technical Support Specialist II

Technical Support Specialist III

Technical Support Executive - US Voice & Blended Process

Technical Support Engineer

Assoc Technical Support Analyst

IT Support Associate

System Administrator/Server Administrator

Technical Support Engineer

Technical Support Engineer

Technical Support Manager

Technical Support

Technical Support Engineer

System Administrator (Hosting & Cloud)

IT Help Desk Technician

Junior Engineer - Customer / Technical Support

Technical Support Executive

Technology Specialist - IT Service, Support and Operations

Technical Support Engineer

Technical Support Engineer

Associate- Enterprise Helpdesk

I want to receive the latest job alerts for desktop support technician in baner pune maharashtra

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected