New Town Kolkata West Bengal Data collection & Jobs – 161 Open Jobs Today

Operations Manager – ( Fintech & Digital Lending)
Paisa 108 Pvt. Ltd. —Salt Lake, Kolkata, West Bengal
- ₹45,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Management
- Finance
- Paid time off
- Cell phone reimbursement
Quick apply
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Associate Business Advisor
Capgemini Sogeti —Kolkata, West Bengal
- Rotational shift
- Customer service
- English
- Microsoft Office
- Health insurance
- Work from home
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PD- AP
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
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Associate Business Advisor
Capgemini —Kolkata, West Bengal
- Rotational shift
- Customer service
- English
- Microsoft Office
- Health insurance
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Data Platform Engineer
Accenture —Kolkata, West Bengal
- Full-time
- Communication skills
Specialist - Customer Care - Collections 4B
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Customer service
- English
- Bachelor's degree
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Associate - Python Data Engineer - GDC
PwC —Kolkata, West Bengal
- Full-time
- Travel
- Python
Site Engineering commissioning – CRP / Relay Protection
Siemens —Kolkata, West Bengal
- Full-time
- Analysis skills
- Electrical experience
- Bachelor's degree
Admin/Office Assistant
VIACON MARKETING AND TECHNOLOGIES PRIVATE LIMITED —Kolkata, West Bengal
- Up to ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid time off
Quick apply
12d
Data Collection Boy
Moople Institute of Animation & Design —Kolkata, West Bengal
- ₹10,000 - ₹12,000 a month
- Full-time
- Customer service
- 12th Pass
- Data entry
Quick apply
9d
HR Executive
Bhauram Jodhraj —Kolkata, West Bengal
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
Quick apply
DOMESTIC ADMISSION MANAGER
Abroad Eduversity —Kolkata, West Bengal
- ₹20,000 - ₹50,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Master's degree
Quick apply
4d
Fresher accountant(Tally Knowledge must)
Splendid industries Private Limited —Panihati, Kolkata, West Bengal
- ₹10,594.17 - ₹12,743.33 a month
- Full-time
- Microsoft Excel
- Accounting
- Data entry
Quick apply
16h
Accountant (GST & TDS Knowledge Must Sodepur Location)
splendid industries —Sodepur, Kolkata, West Bengal
- ₹20,000 - ₹27,000 a month
- Full-time
- Microsoft Excel
- Accounting
- Data entry
- Paid sick time
Quick apply
Admin Assistant
VIACON MARKETING AND TECHNOLOGIES PRIVATE LIMITED —Kolkata, West Bengal
- Up to ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid time off
Quick apply
14d
Senior Associate - MS/Kolkata/4511 - BSO – Payroll Outsource
BDO India —Kolkata, West Bengal
- Master's degree
Senior Associate - D&A - GDC
PwC —Kolkata, West Bengal
- Full-time
- Travel
- Agile
Data Collection Boy
Moople Academy —Kolkata, West Bengal
- Up to ₹10,000 a month
- Full-time
- Customer service
- 12th Pass
- In-person
Quick apply
12d
Associate Sales Support - SCF - Sales - Kolkata - Avani Signature - J Grades
TATA Capital —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Bachelor's degree
Testing and Commissioning Manager
Siemens —Kolkata, West Bengal
- Full-time
- Bachelor's degree
- Communication skills

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Operations Manager – ( Fintech & Digital Lending)

Paisa 108 Pvt. Ltd.
Salt Lake, Kolkata, West Bengal

Quick apply

Job details

Permanent | Full-time
₹45,000 - ₹50,000 a month
21 hours ago

Benefits

Paid time off
Cell phone reimbursement
Flexible schedule

Qualifications

Business Management
Economics
Microsoft Excel
Management
Finance
Master's degree
Analysis skills
Bachelor's degree
Business Administration
MBA
Leadership
Communication skills
Banking

Full job description

Operations Manager – Fintech / Digital Lending

Company: PAISA 108 PRIVATE LIMITED
Department: Operations
Designation: Operations Manager
Location: Kolkata
Employment Type: Full-Time
Experience: 4–7 Years
Industry: Fintech / Digital Lending / Financial Services

About the Role

PAISA 108 PRIVATE LIMITED is seeking a highly driven and experienced Operations Manager to lead and manage its day-to-day operational activities across digital lending, payments, reconciliation, MIS and stakeholder management.

The role will be responsible for ensuring operational efficiency, timely loan processing and disbursement, payment and settlement accuracy, effective team management, process compliance and continuous improvement.

The ideal candidate will be a strong analytical professional with excellent leadership and problem-solving capabilities and advanced proficiency in MS Excel, with the ability to manage large datasets and develop accurate MIS and management dashboards.

Key Responsibilities

1. Operations Management

Manage end-to-end operational activities across the digital lending lifecycle.
Monitor loan applications from application and verification through approval, documentation and disbursement.
Track application volumes, approvals, rejections, pending cases and disbursements.
Ensure adherence to defined TAT, SLAs, SOPs and operational controls.
Identify operational bottlenecks and drive timely resolution.

2. Bank Payment & Settlement Operations

Oversee bank payment, loan disbursement, repayment, refund and settlement operations.
Coordinate with banks, payment gateways, payment aggregators and lending partners.
Monitor daily payment transactions, failed transactions, pending payments and settlement status.
Ensure timely processing and accurate tracking of customer disbursements and collections.
Monitor payment exceptions and coordinate with relevant stakeholders for resolution.
Maintain accurate payment and settlement records and reports.

3. Reconciliation & Financial Operations

Perform regular reconciliation of bank statements, payment gateway reports, payment aggregator reports, LMS/LOS data and internal MIS.
Identify and resolve unmatched, failed, duplicate, reversed and disputed transactions.
Coordinate with Finance/Accounts and external partners for timely resolution of discrepancies.
Maintain reconciliation trackers, exception reports and settlement records.
Ensure high levels of accuracy and control across payment-related operations.

4. MIS, Reporting & Analytics

Prepare and publish Daily, Weekly and Monthly MIS for management.
Develop operational dashboards and performance trackers.
Analyze application, disbursement, repayment, payment and settlement data.
Provide management with actionable insights based on operational performance.
Ensure accuracy, completeness and timely delivery of all reports.
Drive automation of recurring reports and manual reporting processes.

5. Advanced Excel Expertise

Excellent Advanced MS Excel knowledge is mandatory.

The candidate should have strong hands-on expertise in:

XLOOKUP / VLOOKUP
INDEX-MATCH
SUMIFS / COUNTIFS
IF / IFS and Nested Formulas
Pivot Tables & Pivot Charts
Advanced Filters
Conditional Formatting
Data Validation
Data Cleaning & Analysis
Dynamic Dashboards
Power Query
Large Dataset Management
MIS Automation
Reconciliation & Exception Reporting

The candidate must be capable of independently analyzing large operational and financial datasets and converting them into meaningful management reports and dashboards.

6. Process Improvement & Operational Excellence

Review and continuously improve operational processes and SOPs.
Identify process gaps, inefficiencies and manual dependencies.
Conduct root-cause analysis and implement corrective actions.
Drive automation and process optimization initiatives.
Reduce operational errors, rework and processing time.
Support the implementation of new products, systems and operational workflows.

7. Stakeholder & Partner Management

Coordinate effectively with NBFCs, lending partners, banks, payment gateways, payment aggregators and technology partners.
Work closely with Credit, Finance, Customer Support, Risk, Compliance, Technology and Business teams.
Manage operational escalations and ensure timely resolution.
Maintain effective communication with internal and external stakeholders.

8. Quality, Compliance & Risk

Ensure adherence to company policies, SOPs and applicable regulatory requirements.
Maintain high standards of operational accuracy and data integrity.
Ensure confidentiality and appropriate handling of customer and financial information.
Identify operational risks and implement appropriate controls.
Support internal and external audit requirements.
Ensure appropriate maker-checker and authorization controls are followed.

Key Performance Indicators (KPIs)

Loan Application Processing TAT
Disbursement TAT
Payment & Settlement TAT
Bank & Payment Reconciliation Accuracy
Payment Exception Resolution
Team Productivity
Operational Efficiency
Pending Case Reduction
Error & Rework Percentage
MIS Accuracy & Timeliness
Process & SOP Adherence
Partner Escalation Resolution
Customer Escalation Resolution
Process Improvement & Automation

Required Qualifications & Skills

Educational Qualification

Bachelor's degree in Finance, Commerce, Business Administration, Management, Economics or a related discipline.
MBA/PGDM in Operations, Finance or Business Management will be an added advantage.

Professional Experience

4–7 years of relevant experience in Fintech, NBFC, Banking, Digital Lending or Financial Services Operations.
Prior experience in managing teams and end-to-end operational processes.
Experience in bank/payment operations and reconciliation is preferred.
Experience working with lending partners, payment gateways/aggregators and LOS/LMS platforms will be an advantage.

Core Competencies

Excellent Advanced MS Excel
MIS & Management Reporting
Data Analysis & Dashboarding
Bank & Payment Reconciliation
Payment & Settlement Operations
Digital Lending Operations
Team Leadership & People Management
Process Improvement & Automation
Stakeholder Management
Strong Analytical & Problem-Solving Skills
Excellent Communication Skills
Strong Attention to Detail
Ability to work under pressure and manage multiple priorities

Interested candidates can apply by sending their updated CV/resume to:

Email: [email protected]

Subject: Application for Operations Manager – Fintech / Digital Lending

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Paid time off

Work Location: In person

Quick apply

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