Noida Uttar Pradesh Virtual customer service Jobs – 126 Open Jobs Today

Senior Business Applications Analyst (Cognos BI + HCM)
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Computer Science
- B.Sc
- SQL
Technical Specialist-Cloud & Infra Engg
BirlaSoft —Noida, Uttar Pradesh
- Azure
- Windows
Sr. Executive - Inside Sales
Flexsin —Noida, Uttar Pradesh
- CRM software
- Computer science
- Sales
Infrastructure Engineer - Financial Solution
Aliqan Technologies —Noida, Uttar Pradesh
- ₹6,00,000 - ₹12,00,000 a year
- Full-time
- Software troubleshooting
- Windows
- Analysis skills
Quick apply
8d
Sr Cloud Lead
BirlaSoft —Noida, Uttar Pradesh
- Azure
- Windows
- Linux
8d
Tech Lead - Cloud Managed Services
Value Point Systems —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Master's degree
- AWS
Track Manager (Support & Operations)
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Full-time
- Azure
- Microsoft Outlook
- Customer service
14h
Sales Representative
Rigo International —Faridabad, Haryana
- ₹18,000 - ₹25,000 a month
- Full-time
- Business development
- In-person
- Communication skills
Quick apply
4d
Sr. Executive - Transaction Finance
Finance, Procurement, Legal, Privacy, Property —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Oracle
- English
- Health insurance
GEC BIM Leader
GE Vernova —Noida, Uttar Pradesh
- Full-time
- Engineering
- Bachelor's degree
- Organisational skills
SME - Windows Azure IaaS, Terraform
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Azure
- Windows
- Communication skills
8d
Sr. Cloud Engineer
Value Point Systems —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Health insurance
- Work from home
Systems Integration Advisor-VDI
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Azure
- English
- Windows
Presales-Cloud Architect
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Azure
- Windows
- SQL
2d
Senior Software Engineer I
Optum —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- English
- Health insurance
Measurement & Report Senior Analyst
Accenture —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Senior Network Tech Lead
BirlaSoft —Noida, Uttar Pradesh
- Azure
- Computer Science
- Master's degree
Technical Trainer
RightWave —Noida, Uttar Pradesh
- Computer Science
- Java
- SQL
Senior Analyst - Vmware vSphere & vCenter,VMware vSAN
HCLTech —Gautam Budh Nagar, Uttar Pradesh
Systems Integration Senior Specialist - VDI
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Azure
- English
- Windows

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Senior Business Applications Analyst (Cognos BI + HCM)

UKG (Ultimate Kronos Group) -
Noida, Uttar Pradesh

Apply Now

Job details

Qualifications

Cognos
Business intelligence
Computer Science
Management Information Systems
B.Sc
Talent management
Driving Licence
SQL
Analysis skills
Bachelor's degree
Human resources
Payroll
Management reporting
Communication skills
Analytics

Full job description

Job description

Company and benefits

Job ID

SRBUS018651

Employment Type

Regular

Work Style

hybrid

Location

Noida,UP,India

Role

Senior Business Applications Analyst (Cognos BI + HCM)

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Sr. Business Application Analyst

Description
UKG is seeking energetic, customer-focused individuals to provide world-class service to our Managed Services UKGPro customers. The Lead Business Applications Analyst serves as the advanced subject matter expert within the Center of Excellence (COE) for People Analytics solutions. This role leads the design and delivery of complex reporting initiatives, provides architectural oversight for People Analytics security and data design, and drives best practices across Managed Services.
The Lead acts as an escalation point for high-complexity People Analytics issues, mentors analysts across levels, and influences strategic reporting direction within the organization

Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly-motivated to provide excellent customer service. Candidates will also possess a general knowledge of payroll and/or human resource concepts and regulations and be comfortable working in a fast-paced, exciting environment.

Primary/Essential Duties and Key Responsibilities:

Lead the design and development of complex People Analytics reports across UKG products
Provide ad-hoc limited customer-specific virtual training on topics beyond UKG

provided learning paths for UKG Pro Application and People Analytics.

Proactively meets with customers to understand their People Analytics needs
Deliver strategic consulting and best-practice recommendations for custom People Analytics needs
Create Advanced Business Intelligence Reports based on the needs of the customer requests.
Troubleshoot Business Intelligence/Cognos Analytics security and roles setup
Serve as escalation point for complex People Analytics security and role configuration issues
Create new basic dashboards/updates to existing dashboards based on customer requests.
Provides customers with best practice recommendations and guidance.
Work with Primary Analyst and various internal teams to drive long term strategic direction and process improvements while providing guidance on features, functionality, and necessary enhancements to the UKGPro system.
Participates in conferences with users/groups.
Mentor and develop Business Applications Analysts COE
Anticipate reporting challenges and recommend scalable, long-term solutions across levels
Track, manage, and oversee resolution of open project issues/items.
Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities.
Engage and work with the customer and internal teams to ensure they are informed of all relevant changes to the system and to coordinate activities or projects as necessary.
Escalate non-routine inquiries and issues accordingly

Qualifications

Required Qualifications:

Bachelor’s degree (B.S.) in Computer Science, Bachelor’s degree (B.S.) in Management Information Systems, or business-related field or 5+ years related HCM experience or a combination of education and experience preferred
Minimum of 4 years experience with UKGPro reporting
Commitment to excellence and high standards
Excellent written and oral communication skills
Strong organizational, problem-solving, and analytical skills
Ability to manage priorities and workflow
Must work well with others in a team-focused environment
Proven ability to handle multiple projects and meet deadlines
Intermediate SQL knowledge
Advanced People Analytics knowledge
Experience with creating UTA Reports
Experience with creating Talent Management Reports
Experience with creating Workforce Management Reports
Advanced Knowledge of UKGPro and other UKG products

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]

NOTICE ON HIRING SCAMS

UKG will never ask you for a copy of your driver’s license, social security card, or passport during a job inter

ABOUT OUR JOB DESCRIPTIONS

All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.

Apply Now

Refine Your Search

virtual customer service jobs in noida uttar pradesh

Senior Business Applications Analyst (Cognos BI + HCM)

Technical Specialist-Cloud & Infra Engg

Sr. Executive - Inside Sales

Infrastructure Engineer - Financial Solution

Sr Cloud Lead

Tech Lead - Cloud Managed Services

Track Manager (Support & Operations)

Sales Representative

Sr. Executive - Transaction Finance

GEC BIM Leader

SME - Windows Azure IaaS, Terraform

Sr. Cloud Engineer

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Presales-Cloud Architect

Senior Software Engineer I

Measurement & Report Senior Analyst

Senior Network Tech Lead

Technical Trainer

Senior Analyst - Vmware vSphere & vCenter,VMware vSAN

Systems Integration Senior Specialist - VDI

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