Kochi Kerala Guest experience manager Jobs – 144 Open Jobs Today

Guest Services Associate - Front Office
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
6d
Pastry Chef
Grand Hyatt Kochi —Kochi, Kerala
- Full-time
- Cooking
- Administrative experience
- Diploma
Executive Chef
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Communication skills
Spa Executive
Marriott International, Inc —Kochi, Kerala
- Full-time
- Supervising experience
8d
Food & Beverage Executive
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
8d
Chef de Partie
Marriott International, Inc —Kochi, Kerala
- Full-time
- Walk-in
- Supervising experience
8d
Operations Head - Amusement Park
Epoch Consulting —Kochi, Kerala
- ₹20,00,000 a year
- Full-time
- Leadership
Quick apply
4d
Driver
ABC Emporio —Edapalli, Kerala
- ₹18,000 - ₹20,000 a month
- Full-time
- 12th Pass
- Driving
- In-person
- Health insurance
- Food provided
Quick apply
SrSpecialist-IT Cluster
Marriott International, Inc —Kochi, Kerala
- Full-time
- Supervising experience
Jr Sous Chef-Awadhi Cuisine
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Communication skills
Guest Service Associate-Front Office
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
2d
Commis (Cafeteria)
Marriott International, Inc —Kochi, Kerala
- Full-time
- Walk-in
- 12th Pass
- Supervising experience
13d
Executive Chef
AccorHotel —Kochi, Kerala
- Full-time
Quick apply
7d
IT Senior Specialist
Marriott International, Inc —Kochi, Kerala
- Full-time
- Supervising experience
Kitchen Stewarding Executive
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
7d
IT Specialist
Marriott International, Inc —Kochi, Kerala
- Full-time
- Supervising experience
13d
Commi II- Bakery
Marriott International, Inc —Kochi, Kerala
- Full-time
- Walk-in
- 12th Pass
- Supervising experience
4d
Chef de Partie - Continental
Marriott International, Inc —Kochi, Kerala
- Full-time
- Walk-in
- Supervising experience
1d

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Guest Services Associate - Front Office

Marriott International, Inc -
Kochi, Kerala

Apply Now

Job details

Full-time
6 days ago

Qualifications

12th Pass
Supervising experience
Quality assurance

Full job description

Additional Information
Job Number26081301
Job CategoryRooms & Guest Services Operations
LocationMaradu, Kochi, Kerala, India, 682304
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest experience manager jobs in kochi kerala

Guest Services Associate - Front Office

Pastry Chef

Executive Chef

Spa Executive

Food & Beverage Executive

Chef de Partie

Operations Head - Amusement Park

Driver

SrSpecialist-IT Cluster

Jr Sous Chef-Awadhi Cuisine

Guest Service Associate-Front Office

Commis (Cafeteria)

Executive Chef

IT Senior Specialist

Kitchen Stewarding Executive

IT Specialist

Commi II- Bakery

Chef de Partie - Continental

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