Tamil Nadu Contact center engineer Jobs – 133 Open Jobs Today

Cross Technology Managed Services Engineer (L3)
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Bachelor's degree
Project SCM Manager - HVDC
Hitachi Rail —Chennai, Tamil Nadu
- Full-time
- PMP
- English
- Microsoft Office
1h
SOC L2 Engineer
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
SOC L2 Engineer
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
AI Engineer
RemoFirst —Tamil Nadu
- Full-time
- Remote
- Master's degree
- Machine learning
- AI
Quick apply
Customer Support / Technical Support Engineer - Voice
iOPEX Technologies —Chennai, Tamil Nadu
- Night shift
- Communication skills
- Commuter assistance
- Food provided
Security Managed Services Engineer (L2)
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
AI/ML Engineer
Hitachi Rail —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- English
1h
Business Intelligence (BI) Analyst
RemoFirst —Tamil Nadu
- Full-time
- Remote
- Management
- Databases
- SQL
- Health insurance
- Paid time off
Quick apply
9d
Mechanical Engineer - DCN
Quest Global —Coimbatore, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
Quick apply
Sr. Test Automation Engineer (Selenium)
Novature Tech —Chennai, Tamil Nadu
- Agile
Senior Security MS Engineer - Firewall
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
DevOps Engineer
Five9 —Chennai, Tamil Nadu
- Rotational shift
- Computer Science
- B.Sc
- DevOps
7d
Cybersecurity Specialist- Grid Automation & Protection
Hitachi Rail —Chennai, Tamil Nadu
- Full-time
- Project management
- Electrical experience
- Bachelor's degree
1h
Senior Security MS Engineer - NAC
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
Senior Security MS Engineer - NAC
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
Java Fullstack(Angular)
NTT Ltd —Chennai, Tamil Nadu
- Hybrid work
- Java
- SQL
- AWS
7d
Security MS Engineer - Firewall
NTT Ltd —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
Automation Test Engineer - QTP/UFT & Selenium
Novature Tech —Chennai, Tamil Nadu
- Scripting
Associate Consultant
Flex LTD —Chennai, Tamil Nadu
- Full-time
- Oracle
- Databases
- SQL
- Paid time off
4d

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Cross Technology Managed Services Engineer (L3)

NTT DATA -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Microsoft Outlook
Bachelor's degree
ITIL

Full job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Cross Technology Managed Services Engineer (L3) at NTT DATA, your primary role will be to provide exceptional service to our clients by proactively identifying and resolving technical incidents. You will ensure that client infrastructure is configured, tested, and operational, leveraging your deep technical expertise to solve complex problems and enhance our service quality.

Part of your Responsibilities will entail pre-emptive service incident resolution, product reviews, and operational improvements. You will manage high-complexity tickets, perform advanced tasks, and provide diverse solutions while ensuring zero missed service level agreement (SLA) conditions. Your role will also involve mentoring junior team members and working across various technology domains such as Cloud, Security, Networking, and Applications.

You will conduct necessary checks, apply monitoring tools, and respond to alerts, identifying issues before they become problems. Logging incidents with the required level of detail, you will analyse, assign, and escalate support calls. Additionally, you will proactively identify opportunities for optimization and automation, ensuring continuous feedback to clients and affected parties.

Important responsibility is to create knowledge articles for frequent tasks/issues and train junior team members in executing those tasks. Provide inputs to automation teams to reduce manual efforts.

You will engage with third-party vendors when necessary and keep systems and portals updated as prescribed. As a senior engineer, you will coach L2 teams on advanced troubleshooting techniques and support the implementation and delivery of projects, disaster recovery functions, and more, ensuring all actions adhere to client requirements and timelines.

To thrive in this role, you need to have:

Extensive Managed Services experience handling complex cross-technology infrastructure.
Strong understanding of ITIL processes.
Proven experience working with vendors and/or third parties.
Ability to communicate and work across different cultures and social groups.
Effective planning skills, even in changing circumstances.
Positive outlook and ability to work well under pressure.
Active listening skills and adaptability to changing client needs.
Client-focused approach to create positive client experiences throughout their journey.
Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Apply Now

Refine Your Search

contact center engineer jobs in tamil nadu

Cross Technology Managed Services Engineer (L3)

Project SCM Manager - HVDC

SOC L2 Engineer

SOC L2 Engineer

AI Engineer

Customer Support / Technical Support Engineer - Voice

Security Managed Services Engineer (L2)

AI/ML Engineer

Business Intelligence (BI) Analyst

Mechanical Engineer - DCN

Sr. Test Automation Engineer (Selenium)

Senior Security MS Engineer - Firewall

DevOps Engineer

Cybersecurity Specialist- Grid Automation & Protection

Senior Security MS Engineer - NAC

Senior Security MS Engineer - NAC

Java Fullstack(Angular)

Security MS Engineer - Firewall

Automation Test Engineer - QTP/UFT & Selenium

Associate Consultant

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