Kerala Technical support team leader Jobs – 96 Open Jobs Today

L1 SOC Analyst
UST —Thiruvananthapuram, Kerala
- Analysis skills
- Computer networking
- Communication skills
Quick apply
VP Strategic Services
Prevalent AI —Kakkanad, Kochi, Kerala
- Full-time
- AI
- Communication skills
- Analytics
14d
AI Lead - Gen AI Solution
Cyncly —Kochi, Kerala
- Full-time
- Databases
- APIs
- AI
PHP Developer
Maxwell GeoSystems —Kochi, Kerala
- Rotational shift
- Databases
- SQL
- Project management
4400315-Manager
EXL Service —Kochi, Kerala
- Full-time
- Finance
- Master's degree
- Bachelor's degree
General Maintenance Technician- FTC
AccorHotel —Kochi, Kerala
- Full-time
- Plumbing
- Training & development
Quick apply
Manager, Digital Services Sales
Zyxware Technologies —Technopark, Thiruvananthapuram, Kerala
- Computer Science
- Sales
- Engineering
Robotics Trainer
FLP Labs by MEC Robotics —Kochi, Kerala
- ₹15,000 - ₹18,000 a month
- Full-time
- English
- Master's degree
- C++
- Cell phone reimbursement
- Flexible schedule
Quick apply
11h
Software Engineer (.NET, Angular)
Cyncly —Kochi, Kerala
- Full-time
- Azure
- DevOps
- English
6d
Senior Software Developer (f/m/d)
dSPACE GmbH —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- DevOps
14d
AI Lead - SDLC
Cyncly —Kochi, Kerala
- Full-time
- Computer Science
- DevOps
- System design
Developer III - Data Engineer
UST —Thiruvananthapuram, Kerala
- Azure
- SQL
- AWS
Quick apply
Technical Architect (f/m/d)
dSPACE GmbH —Thiruvananthapuram, Kerala
- English
- Master's degree
- Bachelor's degree
Lead II - Taxes
UST —Thiruvananthapuram, Kerala
- Communication skills
- Tax experience
Quick apply
Lead – Pre-Sales/ Business Development
Trenser —Thiruvananthapuram, Kerala
- Azure
- DevOps
- Microsoft Office
Quick apply
SALES AND MARKETING MANAGER
Cordiace Technologies —Kakkanad, Kochi, Kerala
- Computer Science
- Master's degree
- Analysis skills
Software Developer (f/m/d)
dSPACE GmbH —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- DevOps
Senior Software Engineer (.Net Core, Angular)
Cyncly —Kochi, Kerala
- Full-time
- Azure
- DevOps
- English
Certified Cyber Security Trainer
Technovalley Software India Pvt Ltd —Kochi, Kerala
- ₹20,000 - ₹40,000 a month
- Full-time
- Azure
- B.Sc
- Laboratory experience
Quick apply
Lead Software Engineer (Angular, .Net Core, Fullstack)
Cyncly —Kochi, Kerala
- Full-time
- Azure
- Management
- DevOps
6d

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L1 SOC Analyst

UST -
Thiruvananthapuram, Kerala

Quick apply

Job details

Qualifications

Analysis skills
Splunk
Computer networking
SIEM
Communication skills
Malware analysis

Full job description

Role description

The primary role of a SOC Level 1 Analyst is to serve as the frontline defense, managing first triage and ranking of security cases, and initiating the threat detection and response processes for client-related security events. The Analyst is integral to the MDR, working collaboratively with other teams to ensure high quality of service, and will be given opportunities for professional growth in cybersecurity. The position entails conducting inquiry procedures as dictated by CyberProof methodology and contributing insights on the case investigation and detection quality.
Principal Duties:
Quickly respond to and classify all incoming security cases, ensuring that incidents are appropriately escalated to the right analyst within the predefined SLA period during the Analyst's shift.
Conduct the first triage investigations into the assigned cases using a blended approach based on tools integrated into the SOAR platform and document all collected evidence and conclusions.
At the shift's commencement, diligently review all new information in the SOAR, through the Teams channel, shared mailbox, and any other designated communication mediums to ensure readiness to continue or start case the investigation and address client queries.
Facilitate a smooth handoff to the next team at the end of the shift, ensuring continuous and seamless security monitoring.
Remain to any procedural inconsistencies or issues and proactively report these to the team leader or upper analytical layer (L2) for resolution or consultation.
Should uncertainty or complex issues arise, elevate the matter promptly to a senior L1 Analyst or Shift and Technical Leads before resorting to the L2 team.
Support the Lead Analysts and the L2 team in the extraction and compilation of data needed for the preparation of Weekly, Monthly, and Quarterly Business Review (QBR) documentation.
Skills and qualifications:
At least 1 year of experience as a security analyst
Proficient in investigating s related to phishing, malware, and similar threats.
Solid understanding of computer security and networking concepts
Experience with SIEM or similar security tools.
Knowledgeable about endpoint protection tools
Skilled in analyzing network traffic, interpreting logs, and examining packet capture.
Strong critical thinking and analytical abilities
Excellent written and verbal communication skills
Experience managing and analyzing s from security tools is a plus.
Familiarity with cloud solutions is advantageous.
Relevant certifications are a plus.

Skills

splunk,endpoint detection and response,incident response,malware analysis,splunk query language

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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Refine Your Search

technical support team leader jobs in kerala

L1 SOC Analyst

VP Strategic Services

AI Lead - Gen AI Solution

PHP Developer

4400315-Manager

General Maintenance Technician- FTC

Manager, Digital Services Sales

Robotics Trainer

Software Engineer (.NET, Angular)

Senior Software Developer (f/m/d)

AI Lead - SDLC

Developer III - Data Engineer

Technical Architect (f/m/d)

Lead II - Taxes

Lead – Pre-Sales/ Business Development

SALES AND MARKETING MANAGER

Software Developer (f/m/d)

Senior Software Engineer (.Net Core, Angular)

Certified Cyber Security Trainer

Lead Software Engineer (Angular, .Net Core, Fullstack)

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