Hinjewadi Pune Maharashtra Customer care specialist Jobs – 79 Open Jobs Today

Senior Technician, Field Service
Dell Technologies —Pune, Maharashtra
- Full-time
- Remote
- Linux
- Communication skills
2d
Technical Lead-Active Directory_D2943
Allianz —Pune, Maharashtra
- Full-time
- Software troubleshooting
- Windows
- Master's degree
2d
Engineer, Contact Center Technology
Evolent Health —Pune, Maharashtra
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Customer service
Specialist - Integration (AEM-IS) - 2300
Medline Industries —Pune, Maharashtra
- Full-time
Project Specialist
サイネオス・ヘルス —Pune, Maharashtra
- Administrative experience
- Agile
Sr IT Technologist
MiniMed —Pune, Maharashtra
- Full-time
- 12th Pass
- Project management
13d
Smart 3D Application Analyst
Prodair Air Prod India —Pune, Maharashtra
- Online application
- Software troubleshooting
- Engineering
- Project management
- Paid holidays
- Health insurance
Quick apply
Principal Technical Architect
Workato —Pune, Maharashtra
- Azure
- Oracle
- Computer Science
Quick apply
Senior Software Developer
Springer Nature —Pune, Maharashtra
- Full-time
- Remote
- Research
- Java
- Agile
14h
Senior Applications Developer
Davies —Pune, Maharashtra
- Full-time
- Computer Science
- DevOps
- English
Quick apply
Senior AI Engineer
Teradata —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
Quick apply
Garnishment Administrator I
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1h

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Technical Lead-Active Directory_D2943
Allianz —Pune, Maharashtra
Develop solutions to complex technical issues. A fundamental grasp of AI tools will be an added benefit. Assists others in resolving complex technical problems…
2d

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Senior Technician, Field Service

Dell Technologies -
Pune, Maharashtra

Apply Now

Job details

Full-time
2 days ago

Qualifications

TCP
Operating systems
ServiceNow
Linux
TCP/IP
Communication skills
Mobile devices
VPN

Full job description

Senior Technician, Field Services

When our customers are looking for consultative IT expertise, where else would they turn but to the company driving human progress through technology? Our Field Services team within Professional Services are specialists in Site Services, Asset Management and on-site services.

Join us to do the best work of your career and make a profound social impact as a Senior Technician on our Field Services Team in Pune.

What you’ll achieve

As a Senior Technician, you will apply technical expertise, peer collaboration, diagnosis tools and analytical practices to resolve customer issues, taking care of our customer IT operations by delivering outstanding on-site support. Provide second level support for End user Desktop and IT Site Services support and assist management team with day-to-day operations of the group. Receives, assesses, troubleshoots and escalates support incidents and requests.

You will:

Resolve complex issues & handle escalations. (e.g., executive technical escalations)
Build and maintain relationships with other groups that impact the technical aspect for phone support (such as tool content teams and the product group).
Assists in coordinating with vendors for resolution of user’s issue
Assist in identifying and documenting processes, procedures and technical resolutions.
Manage all local IT Equipment in ITAM (Asset Management) and the global asset management database.
Installations, including rack and stack
Break / Fix Support & Case management
Ownership of escalated cases and follow through till resolution.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

Skilled in hardware, software and/or operating systems environment.
Knowledge of appropriate networks, products and protocols
Experience with Service Now and similar ITSM IT Service Management solutions for ticketing.
Good understanding of OS installation, configuration, troubleshooting of Desktops, Laptops & Printers.
Exposure to setting up Video Conference setup & troubleshooting
Exposure to Exchange Active Sync and email configuration on mobile devices.
Good understanding of protocols (TCP/IP and subnetting), VPN, and basic commands like (ipconfig, trace routes etc.)
Exposure in implementing Voice / Telecom systems, voice messaging systems and deploying new phone and voice mail extensions.
Strong troubleshooting, communication & customer handling skills.
2+ years of related experience

Desirable Requirements

Macintosh and Linux OS knowledge recommended not mandatory

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 8 July 2026

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

Refine Your Search

customer care specialist jobs in hinjewadi pune maharashtra

Senior Technician, Field Service

Technical Lead-Active Directory_D2943

Engineer, Contact Center Technology

Specialist - Integration (AEM-IS) - 2300

Project Specialist

Sr IT Technologist

Smart 3D Application Analyst

Principal Technical Architect

Senior Software Developer

Senior Applications Developer

Senior AI Engineer

Garnishment Administrator I

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I want to receive the latest job alerts for customer care specialist in hinjewadi pune maharashtra

Explore jobs in more locations

Join us to do the best work of your career and make a profound social impact as a Senior Technician on our Field Services Team in Pune.

What you’ll achieve

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

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