Nashik, Maharashtra Work from home part time Jobs – 111 Open Jobs Today

IT End User Support Specialist
Epiroc —Nashik, Maharashtra
- English
- Bachelor's degree
- Travel
Project Manager
Lucy Electric —Nashik, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Executive
Enermax Systems —Midc Ambad, Nashik, Maharashtra
- ₹9,750.23 - ₹33,803.39 a month
- Full-time
- Hybrid work
Quick apply
Embedded System Engineer
Netwisdome Infotech PVT LTD —Nashik, Maharashtra
- ₹15,000 - ₹30,000 a month
- Part-time
- Master's degree
- C++
- Bachelor's degree
- Flexible schedule
Quick apply
13d
Quality Manager - Indoor Products
ABB India Limited —Nashik, Maharashtra
- Online application
- In-person
- Electrical Engineering
- Leadership
Quick apply
14d
Executive CMS Proctor | EXP : 1+ yrs
Datamatics Global Services Limited —Nashik, Maharashtra
- Email
- Remote
- Microsoft Excel
- B.Sc
- English
Customer Service
Home First India —Nashik, Maharashtra
- Master's degree
- Bachelor's degree
Assistant Manager - Engineering
ABB India Limited —Nashik, Maharashtra
- Online application
- AutoCAD
- English
- Electrical experience
Quick apply
2d
Graduate Engineer Trainee
Lucy Electric —Nashik, Maharashtra
- Full-time
- Bachelor's degree
8d
Project Operations Manager
ABB India Limited —Nashik, Maharashtra
- Online application
- English
- Project management
- Bachelor's degree
Quick apply
9d
Sous Chef
Brotein Bistro —Nashik, Maharashtra
- ₹12,000 - ₹25,000 a month
- Part-time
- Inventory control
- Inventory management
- In-person
- Paid time off
- Cell phone reimbursement
Quick apply
IN_RBIN_Senior Engineer/Assistant Manager- Process planner_NaP/MFC4
Bosch Group —Nashik, Maharashtra
- Full-time
- Assembly
- Project management
- Bachelor's degree
Quick apply
Buyer
ABB India Limited —Nashik, Maharashtra
- Online application
- Inventory management
- Electrical experience
- Bachelor's degree
Quick apply
8d
Senior Executive Project Management
Lucy Electric —Nashik, Maharashtra
- Full-time
- Project management
Engineer - Contracts Engineering
Lucy Electric —Nashik, Maharashtra
- Full-time
- AutoCAD
- Microsoft Office
- Project management
13d
Production Engineer
ABB India Limited —Nashik, Maharashtra
- Online application
- Welding
- In-person
- Electrical Engineering
Quick apply
12d
IN_RBIN_Senior Engineer_Front Line Manager_NaP/MFN3
Bosch Group —Nashik, Maharashtra
- Full-time
- Microsoft Office
- Assembly
- Bachelor's degree
Quick apply
Diploma Engineer Trainee
Lucy Electric —Nashik, Maharashtra
- Full-time
- Diploma
8d
Computer Vision Engineer
Aerogravity Private Limited —Nashik, Maharashtra
- ₹6,00,000 - ₹10,00,000 a year
- Full-time
- C++
- Machine learning
- Linux
- Health insurance
Quick apply
Civil/Structural Engineer
Atlaren —Nashik, Maharashtra
- ₹15,000 - ₹30,000 a month
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- CAD
- Health insurance
- Work from home
Quick apply

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IT End User Support Specialist

Epiroc
Nashik, Maharashtra

Apply Now

Job details

Qualifications

ITIL Certification
English
Bachelor's degree

Full job description

Job Description

End User Support Specialist (PRACTITIONER)

In this role you will be responsible for handling two key deliveries:

Desk Side Support: The 2nd Level support for the end users. You are performing all tasks that require indepth technical knowledge, enable purchase activities, provide local guidance to the business.
Business Unit specific support: The 2nd Level support of Production Companies, Distribution Centers and Customer Centers and all non-desk side support. You will support the key business functions and ensure the right support model is engaged. Ensure disaster solution to mitigate Epiroc loss of revenue.

You will report to the Regional End User Support Manager.

Mission

Provide full onsite/desk side and remote support to end users for all their IT issues, services and change requests for the users in the region. Additionally, he/she will also support remote users in other locations.
Collaborate with the Regional End User Support Manager and the Regional IT Manager in the management of the IT platform to keep the information systems in optimal operating condition.
Ensure that all incidents and service requests coming into the Service Desk are handled correctly and promptly.
Act on incidents which are approaching or have reached the point of breaching our service level agreements.
Ensure the end users capability to access certified applications from the supported end points according to the Epiroc Way policies.
Mobile devices and tablets support and management including provisioning of hardware.
Coordinate the acquisition of hardware and software.
Provide hands on support to our specialist teams with server, network, and telephony infrastructures (friendly hands*).
Advise customers and users on their IT needs and best practices.
Provide end user trainings and IT workshops.
Contribute to continuous improvement as implementing standards with the overall target to increase efficiency.
Manage and participate in projects as assigned.
Represents Epiroc IT for all IT needs of the customers.
Other duties and responsibilities as assigned.
You can travel when required up to 20% of the time.
Keep IT assets update.
Keep updated documentation about internal IT procedures, referring to Epiroc Way for standards policies/procedures.
Vendor support for the IT area.
Properly escalate incidents to Regional IT Manager and Regional End User Support Manager according to the impact, severity and urgency.

Participate in training to End Users in IT related areas.
Other tasks as assigned by the Regional EUS Manager

Experience requirements

Provide full onsite/desk side and remote support to end users for all their IT issues, services and change requests for the users in the region. Additionally, he/she will also support remote users in other locations.
Collaborate with the Regional End User Support Manager and the Regional IT Manager in the management of the IT platform to keep the information systems in optimal operating condition.
Ensure that all incidents and service requests coming into the Service Desk are handled correctly and promptly.
Act on incidents which are approaching or have reached the point of breaching our service level agreements.
Ensure the end users capability to access certified applications from the supported end points according to the Epiroc Way policies.
Mobile devices and tablets support and management including provisioning of hardware.
Coordinate the acquisition of hardware and software.
Provide hands on support to our specialist teams with server, network, and telephony infrastructures (friendly hands*).
Advise customers and users on their IT needs and best practices.
Provide end user trainings and IT workshops.
Contribute to continuous improvement as implementing standards with the overall target to increase efficiency.
Manage and participate in projects as assigned.
Represents Epiroc IT for all IT needs of the customers.
Other duties and responsibilities as assigned.
You can travel when required up to 20% of the time.
Keep IT assets update.
Keep updated documentation about internal IT procedures, referring to Epiroc Way for standards policies/procedures.
Vendor support for the IT area.
Properly escalate incidents to Regional IT Manager and Regional End User Support Manager according to the impact, severity and urgency.
Participate in training to End Users in IT related areas.

Knowledge / Educational requirements

University degree or equivalent competence gained through experience.
Fluency in English (oral and written is a must). Other languages are a plus.
ITIL Certified.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com

Apply Now

Refine Your Search

work from home part time jobs in nashik, maharashtra

IT End User Support Specialist

Project Manager

Sales Executive

Embedded System Engineer

Quality Manager - Indoor Products

Executive CMS Proctor | EXP : 1+ yrs

Customer Service

Assistant Manager - Engineering

Graduate Engineer Trainee

Project Operations Manager

Sous Chef

IN_RBIN_Senior Engineer/Assistant Manager- Process planner_NaP/MFC4

Buyer

Senior Executive Project Management

Engineer - Contracts Engineering

Production Engineer

IN_RBIN_Senior Engineer_Front Line Manager_NaP/MFN3

Diploma Engineer Trainee

Computer Vision Engineer

Civil/Structural Engineer

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