Dadar Mumbai Maharashtra Logistics associate Jobs – 133 Open Jobs Today

Customer Experience Associate
Maersk —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Communication skills
8d
Delivery Executive
Career Hotspot & Services —Mumbai, Maharashtra
- ₹15,000 - ₹30,000 a month
- Full-time
- 12th Pass
- Driving
- In-person
- Health insurance
- Life insurance
Quick apply
6d
Order to Cash Operations Associate
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Wholesale Credit Quantitative Research - Associate
JPMorganChase —Mumbai, Maharashtra
- Full-time
- Computer Science
- Engineering
- C++
Senior Associate
TechnoServe India —Mumbai, Maharashtra
- Email
- Research
- Microsoft Office
- Master's degree
Quick apply
SLP Manager
ATSPL - Karnataka —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
Logistics Executive ( F/M/D)
Freudenberg Gala Household Product Pvt. Ltd. —Mumbai, Maharashtra
- Manufacturing
13d
Team Lead - AMZL , Team lead
ASSPL - Maharashtra - C32 —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Management
- English
9d
Human Capital Associate - Onboarding, Engagement and Development
LoginextSolutions —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- Machine learning
IN_Senior Associate_SAP SD_SAP_Advisory_Mumbai
PwC —Airoli, Navi Mumbai, Maharashtra
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
9d
Senior Data Scientist
Kuhoo Finance —Mumbai, Maharashtra
- Full-time
- Master's degree
- SQL
- AWS
Senior Associate - TRS/Mum/5593 - TRS – Direct Tax
BDO India —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Public Relations Associate
Mondial Kommunications —Chembur, Mumbai, Maharashtra
- Full-time
- Social media management
- Writing skills
- Travel
Quick apply
1d
HR Associate Partner, AMZL
ASSPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
8d
Associate Vice President - Human Capital (Talent Acquisition)
LoginextSolutions —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- Machine learning
Quant Modeling Senior Assoc
JPMorganChase —Mumbai, Maharashtra
- Full-time
- Doctoral degree
- Research
- Master's degree
Customer Service/Key accounts/Sales- Coordination
Affreighter Logistics —Mumbai, Maharashtra
- Microsoft Office
- Data entry
- Computer skills
Inside Sales Associate
Fynd —Mumbai, Maharashtra
- Microsoft Powerpoint
- Sales
- Communication skills
Quick apply
Associate Vice President - Human Capital
LoginextSolutions —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- Machine learning
Client Operations Associate
LoginextSolutions —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Computer Science
- Microsoft Office

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Customer Experience Associate

Maersk -
Mumbai, Maharashtra

Apply Now

Job details

Full-time
8 days ago

Qualifications

Power BI
Microsoft Excel
Supply chain
Communication skills

Full job description

APM Terminals

Position Summary:

The SCM Customer Experience Partner is responsible for delivering an exceptional end-to-end customer experience by proactively managing supply chain operations, ensuring seamless coordination between internal stakeholders, vendors, and customers. This role serves as the single point of contact for assigned accounts, focusing on performance management, process improvement, and continuous value creation for the customer.

Key Responsibilities:

1. Customer Relationship & Communication

Serve as the primary point of contact for all operational and service-related matters for assigned SCM customers.
Build and maintain strong, collaborative relationships with customer stakeholders.
Provide timely updates and visibility on shipments, exceptions, and performance metrics.
Manage customer escalations with a proactive and solution-oriented approach.

2. Operational Execution

Coordinate end-to-end supply chain activities including order management, shipment planning, documentation, and delivery execution.
Collaborate with origin/destination teams, warehouses, carriers, and customs brokers to ensure service reliability.
Monitor KPI adherence such as On-Time Delivery (OTD), lead time compliance, and cost efficiency.
Identify and mitigate potential delays or risks in the supply chain.

3. Performance & Reporting

Generate and analyze performance dashboards, DSRs, and other logistics visibility reports.
Conduct regular business reviews with customers to present performance insights and improvement plans.
Support continuous improvement initiatives and digital adoption for enhanced visibility and automation.

4. Financial & Process Compliance

Ensure accuracy in billing, cost control, and credit note processing.
Support financial reconciliation between operations and FinOps teams.
Maintain compliance with company policies, trade regulations, and customer-specific SOPs.

5. Collaboration & Stakeholder Management

Work closely with internal teams (Commercial, FinOps, Operations, Procurement, and Product) to deliver customer commitments.
Contribute to standardizing and optimizing global SCM processes.
Provide feedback and insights to internal teams to enhance the overall customer journey.

Key Skills & Competencies:

Strong understanding of end-to-end supply chain and logistics operations (Ocean, Air, Road, Warehousing, Customs).
Excellent communication and stakeholder management skills.
Analytical mindset with proficiency in data analysis and reporting tools (Excel, Power BI, etc.).
Ability to handle multiple priorities in a dynamic environment.
Customer-centric and solution-oriented approach.

Key Performance Indicators (KPIs):

On-Time Delivery (OTD) adherence
Customer satisfaction (NPS/CSAT)
Operational accuracy (documentation, billing, visibility)
Issue resolution time
Process compliance and continuous improvement initiatives

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Apply Now

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logistics associate jobs in dadar mumbai maharashtra

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