Maharashtra Junior it specialist Jobs – 146 Open Jobs Today

Software Support Specialist I
ConnectWise —Mumbai, Maharashtra
- Night shift
- Customer service
- ERP systems
- Bachelor's degree
4d
Digital Buildings Junior Service Specialist
Facility Performance Consulting Limited —Pune, Maharashtra
- Full-time
- Hybrid work
- Google Suite
- Microsoft Office
- Bachelor's degree
Quick apply
8h
Payroll Specialist I
TGBPL TP India - GBS —Thane District, Maharashtra
- Remote
- Bachelor's degree
- Health insurance
- Work from home
10d
Senior Software Development Engineer - Fullstack Desktop/Mobile App (SDE-II) (Remote)
Crimson Interactive —Mumbai, Maharashtra
- Full-time
- Remote
- Databases
- AWS
- JavaScript
Senior Software Developer
Springer Nature —Pune, Maharashtra
- Full-time
- Remote
- Research
- Java
- Agile
5d
AutoCAD Electrical Admin
AtkinsRéalis —Mumbai, Maharashtra
- Full-time
- Remote
- AutoCAD
- Schematics
- CAD
- Health insurance
Sr. Analyst - BI, Reporting and Data Visualization 4B
Genpact India Pvt. Ltd. —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Microsoft Access
- Computer Science
- English
Quick apply
10d
Senior Software Development Engineer - JS Fullstack SDE-2/ SDE-3
Crimson Interactive —Mumbai, Maharashtra
- Full-time
- Databases
- AWS
- JavaScript
INFRA CLOUD COMPUTING ARCHITECTING
Swathi Business Solutions —Mumbai, Maharashtra
- Azure
- Oracle
- Windows
5d
Data Engineer
Wurth Information Technology India Pvt. Ltd. —Pune, Maharashtra
- Azure
- Java
- SQL
4d
Sr. Technology Associate / Specialist
Colgate-Palmolive —Mumbai, Maharashtra
- Master's degree
- Bachelor's degree
- Accounting
1d
AI engineer-5
TVH Parts —Pune, Maharashtra
- Computer Science
- Master's degree
- Bachelor's degree
- Health insurance
10d
Technical Delivery Expert
Luxoft —Pune, Maharashtra
- English
- C++
- Software development
Senior Talent Acquisition Specialist
White Stone Global llp —Pune, Maharashtra
- ₹25,000 - ₹95,000 a month
- Full-time
- Bachelor's degree
- Human resources
- Recruiting
- Cell phone reimbursement
- Flexible schedule
Quick apply
2d
Sr. Network Engineer
Workday —Pune, Maharashtra
- Full-time
- Azure
- AWS
- Scripting
- Flexible schedule
VP - Engineering Manager
Barclays —Pune, Maharashtra
- Oracle
- Java
- AWS
Sr Technical Specialist - I_Snowflake
CitiusTech Inc —Mumbai, Maharashtra
- Azure
- Computer Science
- Salesforce
Sr. Lead, Infra Network - Illumio
Northern Trust Corp. —Pune, Maharashtra
- Full-time
- Azure
- Customer service
- Windows
Specialist Solution Engineer (Martech)
Salesforce —Mumbai, Maharashtra
- Full-time
- Computer Science
- Salesforce
- Presentation skills
4d
Senior Marketplaces Advertising Strategist
Pattern —Pune, Maharashtra
- Full-time
- Data analysis skills
- SQL
- Analysis skills

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Software Support Specialist I

ConnectWise -
Mumbai, Maharashtra

Apply Now

Job details

4 days ago

Qualifications

Customer service
ERP systems
Bachelor's degree
Linux
Communication skills

Full job description

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

General Summary:
The Software Support Specialist I is responsible for assisting ConnectWise partners in diagnosing and resolving a partner’s product issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issues, getting partners back on track to having a positive experience with ConnectWise products.

Location – Mumbai (Andheri) and Pune (Hinjewadi)

Experience – 1 Year to 4 Years ( Tech calling experience Mandatory)

US - Night Shifts -

4:30pm - 1:30am IST
5:30pm - 2:30am IST
6:30pm - 3:30am IST

Hybrid work: Thrice a week from Andheri Office

Essential Duties & Responsibilities:

Provides support to partners with a high attention to detail
Researches, analyzes, and documents findings
Interacts with partners to provide support via email, phone, chat, cases, and remote sessions
Provides guidance and performs regular queue review for junior team members
Acts as an escalation point for complex issues
Contributes to written articles for internal and external knowledge base
Identifies and escalates situations requiring urgent attention to appropriate teams
Documents partner interactions, troubleshooting, and results in a clear and concise manner and accurately reports customer feedback to Engineering
Manages a queue of resolving support cases
Engages in the application of best practices per technical documentation and provides solutions based on diagnosis of the problem
Communicates new release features and improvements to our partners that better their experience

Knowledge, Skills, and/or Abilities Required:

Ability to work independently on projects and processes with close supervision
Broad theoretical knowledge of applicable work area
Ability to situationally adapt and understand new technology/processes as per partner requirements
Strong customer service skills
Strong desire to help our partners and peers
Excellent written and verbal communication skills
Strong interpersonal skills and willingness to work alongside multiple cross-functional teams
Organized and strong attention to detail
Preferred: Basic understanding of IT, Professional Services, Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP) markets

Educational/Vocational/Previous Experience Recommendations:

Bachelor’s degree in a related field or equivalent business experience
1+ years of relevant experience
Preferred: 1+ years of experience working in a technical service-oriented position
Preferred: 1+ years troubleshooting Windows and Linux servers

Working Conditions:

Onsite / Hybrid depending on location
0-10% travel may be required

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.

Apply Now

Refine Your Search

junior it specialist jobs in maharashtra

Software Support Specialist I

Digital Buildings Junior Service Specialist

Payroll Specialist I

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