Karnataka Junior financial analyst Jobs – 161 Open Jobs Today

Product Support Analyst
InvestCloud Technology India Pvt Ltd. —Bengaluru, Karnataka
- Software troubleshooting
- Windows
- Communication skills
Quick apply
9d
Telecom Expense Management Analyst
Thomson Reuters —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Communication skills
- Work from home
10d
Senior Associate 3
Apex Group —Bengaluru, Karnataka
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Senior Analyst - Data Management
CGI —Bengaluru, Karnataka
- Full-time
- Financial services
- Communication skills
- Banking
Quick apply
Senior Analyst - Data Quality
Société Générale —Bengaluru, Karnataka
- Project management
- Financial services
- Communication skills
Dexter Fellowship
Dexter Capital Advisors —Bengaluru, Karnataka
- ₹7,00,000 - ₹9,00,000 a year
- Full-time
- Health insurance
AI and Machine Learning Engineer
Hewlett Packard Enterprise —Bengaluru, Karnataka
- Full-time
- Computer Science
- Research
- Java
Sales Prog & Incentive Mgmt Sr Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
7d
Credit Officer
JPMorganChase —Bengaluru, Karnataka
- Full-time
- Finance
- Accounting
Client Support Analyst
InvestCloud Technology India Pvt Ltd. —Bengaluru, Karnataka
- Night shift
- Software troubleshooting
- Customer service
- Finance
Quick apply
Cap Markets Data | Sr. Consultant
Deloitte —Bengaluru, Karnataka
- Finance
- Master's degree
- SQL
GN-IC-Software & Platforms-Data Center -Consultant
Accenture —Bengaluru, Karnataka
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Cap Markets Data | Consultant
Deloitte —Bengaluru, Karnataka
- Finance
- Master's degree
- SQL
Endur/ETRM Consultant
Infosys Limited —Bengaluru, Karnataka
- Azure
- Oracle
- Computer Science
13d
M365 Power Platform Consultant
Version 1 —Bengaluru, Karnataka
- Full-time
- Azure
- Oracle
- DevOps
Quick apply
Senior Consultant/Consultant – Program Manager
Infosys Limited —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- PMP
9d
Senior Analyst, Processing
Altisource —Unknown, Karnataka
- Night shift
- Microsoft Office
- Bachelor's degree
- Communication skills
- Paid holidays
- Health insurance
Quick apply
SAP Finance Solution Architect
EXA AG —Bengaluru, Karnataka
- Full-time
- Continuous improvement
- Communication skills
- Flexible schedule
Principal/Lead Consultant – Program Director
Infosys Limited —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- PMP
9d
Team Leader
Chubb Fire & Security —Nagavara, Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
9h

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Product Support Analyst

InvestCloud Technology India Pvt Ltd.
Bengaluru, Karnataka

Quick apply

Job details

Permanent
9 days ago

Qualifications

SFTP
SSO
Software troubleshooting
Windows
Application support
Communication skills
VPN

Full job description

Responsibilities

Ticketing, Queue, and SLA Management

Manage incoming cases; monitor ticket system queue, resolve within SLAs.
Review pending/aged tickets to prevent SLA breaches; escalate as needed.
Maintain ticket hygiene: accurate categorization, detailed notes, clear next actions.

User Support and Troubleshooting

Provide support via email, phone, and remote sessions for application, access, and connectivity issues.
Implement workarounds and permanent fixes; coordinate callbacks/voicemail return.
Guide users through client VPN setup and connectivity validation; update entitlements/policies as required.

Access, Identity, and Environment Setup

Administer users across production and UAT/cert (create/disable/update, roles, groups).
Perform password resets and SSO troubleshooting across applications/regions.
Configure hosted/terminal-style sessions (key mappings, logon flow, connectivity, profile tuning).

Client Communications and Reporting

Draft/send client communications during service events; participate in service bridges.
Produce operational reports (logins, registrations, access/usage, user inventory).
Maintain client/sponsor contacts; schedule meetings to progress open items.

Documentation, Knowledge, and Governance

Update/maintain KB pages and SOPs for repeatable tasks.
Run audit reports for compliance and client requests; coordinate with application SMEs.
Track team KPIs (SLA, volumes, satisfaction, escalations) and improve dashboards/reporting.

Monitoring and Operational Readiness

Validate daily application readiness by 7:00 AM ET; coordinate remediation before market open.
Tune monitoring alerts (adds/removals/adjustments) to reduce noise and improve signal.

Collaboration and Continuous Improvement

Partner with Client Services on escalations; assist peers via team chat and ad hoc coaching.
Contribute to service bridge execution; complete incident forms and document actions/next steps.
Support knowledge assessments, skills development plans, and bi-weekly cross-functional training.

Success Measures (KPIs)

SLA performance: on-time resolution; minimal aged tickets.
Queue health: low reopen rate; accurate categorization; clear next steps.
Client satisfaction: positive feedback; reduced escalations.
MTTR/MTTA: faster response and resolution for priority issues.
Documentation freshness: current SOPs, playbooks, and Knowledge articles.

Qualifications (Must-Have)

3–6 years in application support or service desk roles; financial services preferred.
Strong command of ticketing workflows, SLAs, prioritization, and escalation.
Hands-on user access/identity administration across production and UAT/cert.
Proficiency with SSO troubleshooting, password resets, and role/entitlement management.
Experience supporting client VPN access and end-to-end connectivity troubleshooting.
Comfort with hosted/terminal-style session setup, key mappings, and profile configuration.
Excellent written and verbal communication for client updates and bridge participation.
Structured documentation habits (SOPs, KB, runbooks); availability from 7:00 AM ET and occasional off-hours.

Skills and Technical Knowledge

Background in investment/wealth platforms or trading/portfolio systems.
Experience creating KPI dashboards and operational reports.
Knowledge of Microsoft Windows and macOS.
Troubleshooting experience with printing, SFTP, and file-movement software.
Working knowledge of VPN architecture and client office network connectivity.
General understanding of networking and port connectivity.

Leveling Guide

Junior (Associate)

Executes SOPs; resolves standard tickets; escalates appropriately; maintains documentation.

Mid-Senior (Senior Associate)

Owns complex tickets; leads small bridges; improves SOPs/KBs; tunes alerts; mentors peers; partners with Client Services on escalations.

About InvestCloud

Headquartered in Los Angeles with a global presence, InvestCloud develops first-class, digital financial solutions, pre-integrated into the cloud. By empowering investors and managers with a single version of the integrated truth through its unique digital platform, InvestCloud creates beautifully designed client experiences and intuitive operations solutions using an ever-expanding library of digital modular apps. The result? Powerful products for individual investors and institutions alike, assembled on-demand to meet clients’ specific needs.

InvestCloud is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Quick apply

Refine Your Search

junior financial analyst jobs in karnataka

Product Support Analyst

Telecom Expense Management Analyst

Senior Associate 3

Senior Analyst - Data Management

Senior Analyst - Data Quality

Dexter Fellowship

AI and Machine Learning Engineer

Sales Prog & Incentive Mgmt Sr Analyst

Credit Officer

Client Support Analyst

Cap Markets Data | Sr. Consultant

GN-IC-Software & Platforms-Data Center -Consultant

Cap Markets Data | Consultant

Endur/ETRM Consultant

M365 Power Platform Consultant

Senior Consultant/Consultant – Program Manager

Senior Analyst, Processing

SAP Finance Solution Architect

Principal/Lead Consultant – Program Director

Team Leader