Karnataka Hotel front office manager Jobs – 89 Open Jobs Today

Guest Relations Associate
GRAND MERCURE —Mysuru, Karnataka
- Weekend availability
- Customer service
- English
- Communication skills
- Flexible schedule
Quick apply
8h
Bell Desk Associate
GRAND MERCURE —Bengaluru, Karnataka
- Full-time
- Management
- Customer service
- Diploma
Quick apply
Wellness Manager
IHCL —Karnataka
Trainee Front Office Executive
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- 12th Pass
- Supervising experience
9d
Assistant Manager - Engineering
IHCL —Whitefield, Bengaluru, Karnataka
- Hospitality
- English
- Electrical experience
9d
Front Office Receptionist
Radiant Resort —Bannerghatta, Bengaluru, Karnataka
- ₹14,000 - ₹16,000 a month
- Full-time
- English
- Front desk
- In-person
- Health insurance
- Food provided
Quick apply
11d
Guest Service Associate - Front Office
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- 12th Pass
- Supervising experience
3d
Asst Mgr-Front Office
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Hospitality
- No experience needed
- 12th Pass
23h
Front Desk Executive
The Hosteller —Bengaluru, Karnataka
- ₹18,000 - ₹20,000 a month
- Full-time
- Hospitality
- English
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
1d
Guest Relations Executive
goSTOPS Hospitality Pvt Ltd —Madikeri, Karnataka
Quick apply
Mgr-Front Office II
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- 12th Pass
- Front desk
- Guest services
23h
Front Office Associate - JW Marriott Bengaluru Prestige Golfshire Resort & Spa
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- 12th Pass
- Supervising experience
2d

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Guest Relations Associate

GRAND MERCURE -
Mysuru, Karnataka

Quick apply

Job details

Full-time
8 hours ago

Benefits

Flexible schedule

Qualifications

Multilingual
Customer service
English
Communication skills
Time management
Hotel management

Full job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We're looking for a Guest Relations Associate to join our dynamic hospitality team in Mysuru, India. In this role, you'll be the welcoming face of our organization, creating memorable experiences for every guest who walks through our doors. As a Guest Relations Associate, you'll manage front office operations with professionalism and warmth, ensuring that each guest receives exceptional service from arrival to departure. This position offers an exciting opportunity to develop your career in the hospitality industry while making a meaningful impact on guest satisfaction and loyalty.

Welcome guests upon arrival with genuine enthusiasm and assist with check-in and checkout procedures according to departmental standards
Register guests, issue room keys, and prepare arrival compendiums to ensure smooth and efficient guest transitions
Provide exceptional customer service by addressing guest requests and needs promptly and professionally
Recognize and extend special attention to repeat guests, VIP members, and loyalty program participants; prepare and send welcome cards and amenities as appropriate
Handle guest complaints and concerns with empathy and tact, working toward swift and satisfactory resolutions
Manage cashiering duties and maintain vigilance regarding in-house credit matters, reporting any discrepancies to management
Maintain and update guest history systems to ensure personalized service for returning visitors
Collaborate with other departments (housekeeping, food and beverage, maintenance) to coordinate guest requests and ensure seamless service delivery
Manage guest communications including phone calls, emails, messages, and mail distribution with professionalism and accuracy
Promote hotel facilities, services, and in-house amenities to guests to enhance their experience and support revenue objectives
Maintain strict confidentiality and privacy standards, ensuring no guest information is disclosed inappropriately
Demonstrate knowledge of all hotel services, facilities, food and beverage outlets, and local attractions to provide comprehensive guest information
Remain alert to security concerns and report any suspicious activity or individuals to the Duty Manager or Security team
Maintain complete familiarity with fire and life safety procedures and emergency protocols
Perform additional duties as assigned by management to support overall hotel operations

Qualifications

Excellent customer service and interpersonal skills with a genuine passion for guest satisfaction
Strong communication abilities in English; multilingual capabilities are highly valued
Proficiency with hotel management systems and point-of-sale (POS) software
Exceptional organizational and time management skills
Detail-oriented approach with strong attention to accuracy
Problem-solving abilities and resilience in handling challenging situations
Ability to work flexible schedules, including evenings, weekends, and holidays as required
Collaborative mindset with the ability to work effectively within a team environment

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Quick apply

Refine Your Search

hotel front office manager jobs in karnataka

Guest Relations Associate

Bell Desk Associate

Wellness Manager

Trainee Front Office Executive

Assistant Manager - Engineering

Front Office Receptionist

Guest Service Associate - Front Office

Asst Mgr-Front Office

Front Desk Executive

Guest Relations Executive

Mgr-Front Office II

Front Office Associate - JW Marriott Bengaluru Prestige Golfshire Resort & Spa

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