Haryana Area representative Jobs – 107 Open Jobs Today

Senior Specialist HR Operations Support - QA and CI
Fresenius Medical Care —Gurugram, Haryana
- Full-time
- Spanish
- English
- Analysis skills
Manager Real Estate, Amazon Global Realty
ASSPL - Haryana —Gurugram, Haryana
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Management
- Flexible schedule
Oracle ERP (Fusion) - Technical Manager, Application Support
WM —Haryana
- Full-time
- Microsoft Access
- Oracle
- Software troubleshooting
HR Help Desk Representative II
TGBPL TP India - DBU —Gurugram, Haryana
- Remote
- Bachelor's degree
- Paid time off
- Work from home
Oracle HCM Technical Payroll - India Senior Analyst, Application Support
WM —Gurugram, Haryana
- Full-time
- Oracle
- SQL
- Bachelor's degree
2d
Facility Manager
JLL —Gurugram, Haryana
- Analysis skills
- Leadership
- Communication skills
- Health insurance
6d
Professional Services Business Development Manager
Hewlett Packard Enterprise —Gurugram, Haryana
- Full-time
- Sales
- Master's degree
- Business development
15h
Jun'25 : R2R - India Analyst, Process || Gurgaon
WM —Gurugram, Haryana
- Full-time
- 12th Pass
- Bachelor's degree
- Accounting
Sales Force Effectiveness (SFE) Lead - AMEA
Convatec —Gurugram District, Haryana
- Full-time
- Salesforce
- Finance
- Databases
Operations Manager
JLL —Gurugram, Haryana
- Bachelor's degree
- Health insurance
2d
Field Marketing/ MR
Eyemantra —Gurugram, Haryana
- ₹20,000 - ₹30,000 a month
- Microsoft Office
- Bachelor's degree
- Travel
- Health insurance
Cashier/Customer Service
berkeley hyundai —Panchkula, Haryana
- Up to ₹22,340.95 a month
- Full-time
- Sales
- Customer service
- Cashiering
Quick apply
3d
Technical Support Representative
PSY - Global IT Solutions —Gurugram, Haryana
- Software troubleshooting
- Customer service
- Bachelor's degree
Receptionist- Gurgaon
Global Digi Recruit —Gurugram, Haryana
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
AGM - Public Sector Sales
STL - Sterlite Technologies Limited —Gurugram, Haryana
- Engineering
- Master's degree
- Analysis skills
EXECUTIVE N - PROJ. SALES TECHNOLOGIST
Asian Paints —Gurugram, Haryana
Branch Sales Manager
gHRig People Solutions —Bahadurgarh, Haryana
- ₹5,00,000 a year
- Full-time
Quick apply
Cloud Consultant
Hewlett Packard Enterprise —Gurugram, Haryana
- Full-time
- Data analysis skills
- Windows
- Master's degree
3d
Presales Solutions Architect - Modern Data Center
AHEAD —Gurugram, Haryana
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
- Health insurance
- Paid time off
Network Engineer
Thiess —Gurugram, Haryana
- Full-time
- Software troubleshooting
- Computer networking
- Communication skills

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Senior Specialist HR Operations Support - QA and CI

Fresenius Medical Care -
Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

Mandarin
Spanish
English
Romanian
Analysis skills
Quality assurance
Continuous integration
Human resources
Portuguese
Czech
HRIS
Business Administration
Human Resources
Chinese
Polish
Italian
Communication skills
German

Full job description

Fresenius core values:

Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on six core values supporting our promise to improve the quality of life of every patient every day. These core values are: Patients and Partners First, Honesty and Integrity, Quality and Compliance, Collaboration, No-Limits Mindset and Results Oriented.

PURPOSE AND SCOPE:

As the HR Shared Service Quality Assurance Senior Specialist, you will play a critical role in ensuring the delivery of high-quality HR services across various channels, including case management, calls, chats, and other operational processes. You will be responsible for monitoring, evaluating, and continuously improving service quality standards to enhance the overall employee experience. The ideal candidate will have a keen eye for detail, strong analytical skills, and a passion for driving excellence in HR service delivery.

This is an Individual contributor role with global scope and focus primarily on France & Italy and support occasionally other EMEA Countries and team as and when required, will manage Quality Assurance & Continuous Improvement for the HR Services.
Fluency in English language – reading, writing and speaking is a must, other language ((Chinese (Mandarin), Polish, Spanish, Portuguese, French, Italian, Turkish, Slovak, Czech, Romanian, and Serbian.) knowledge mandatory
Work location: India

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Quality Assurance Audits:

Conduct regular quality assurance audits of HR services, including case management, phone calls, online chats, and other operational processes.
Evaluate the accuracy, completeness, and compliance of service delivery against established standards and procedures. Monitor the quality and accuracy of HR data, documentation, and transactions to identify discrepancies, reduce errors, or gaps.
Identify areas for improvement and provide actionable feedback to ESC representatives.
Monitor key performance indicators (KPIs) related to service quality and efficiency.
Analyse audit findings to identify trends, root causes of errors, and areas for process improvement. Collaborate with HR teams to establish ongoing monitoring mechanisms to track actions undertaken to drive improvement following governance methods.
Identify trends, patterns, and provide HR Services teams with training, guidance, and support to continuously improve service delivery quality for enhancing service delivery and operational effectiveness.
Deliver QA training sessions and workshops to ESC supervisors on quality assurance best practices and standards, as and when required.
Provide ongoing coaching and support to ensure adherence to quality standards and continuous skill development.

Results Analysis and Reporting:

Prepare reports and presentations summarizing audit findings, compliance metrics, and recommendations for management review.
Communicate insights and actionable recommendations with stakeholders, ensuring transparency and accountability.
Compile audit findings and performance metrics into comprehensive reports for management review.

Root Cause Analysis (RCA) and Action Planning:

Schedule RCA sessions with respective stakeholder to identify the root causes of identified deviations.
Formulate action plans collaboratively with HR Hub teams to address identified issues and drive continuous improvement.

Continuous Improvement Initiatives:

Collaborate with ESC stakeholders to drive process improvement initiatives based on QA findings and feedback.
Participate in cross-functional teams discussions to streamline processes, optimize workflows, and enhance the overall customer experience.

Audit & Compliance.

Support for any QA related audits / reviews requirements independently under minimum guidance
Support for the internal audit process, closing recommendations, and ensure that the HR Operations Hub teams follow the obligations of HR compliances.

EDUCATION AND REQUIRED CREDENTIALS:

Degree with focus on Human Resources or Business Administration
5-7 years’ experience in different HR functional areas ideally in HR operations or shared service roles in a global environment.

EXPERIENCE AND SKILLS:

Proven experience in quality assurance, auditing, or process improvement within a shared services environment, preferably in HR.
Strong understanding of HR processes and best practices, including case management, employee inquiries, and transactional services.
Excellent analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
Exceptional attention to detail and accuracy in evaluating service quality and compliance.
Effective communication skills, both verbal and written, with the ability to collaborative, influencing skills to articulate complex concepts and provide constructive feedback.
Proficiency in using HRIS, ticketing systems, and other relevant software applications.
Certification in quality management or process improvement methodologies (e.g., Six Sigma, Lean) is a plus.
Ability to deal with ambiguity and to operate in a global decentralized environment where system and process are yet to be aligned.
Fluency in English language – reading, writing and speaking is a must, other language ( Chinese (Mandarin), Polish, German, Spanish, Portuguese, French, Italian, Turkish, Slovak, Czech, Romanian, and Serbian. ) knowledge advantage

Apply Now

Refine Your Search

area representative jobs in haryana

Senior Specialist HR Operations Support - QA and CI

Manager Real Estate, Amazon Global Realty

Oracle ERP (Fusion) - Technical Manager, Application Support

HR Help Desk Representative II

Oracle HCM Technical Payroll - India Senior Analyst, Application Support

Facility Manager

Professional Services Business Development Manager

Jun'25 : R2R - India Analyst, Process || Gurgaon

Sales Force Effectiveness (SFE) Lead - AMEA

Operations Manager

Field Marketing/ MR

Cashier/Customer Service

Technical Support Representative

Receptionist- Gurgaon

AGM - Public Sector Sales

EXECUTIVE N - PROJ. SALES TECHNOLOGIST

Branch Sales Manager

Cloud Consultant

Presales Solutions Architect - Modern Data Center

Network Engineer

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