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Senior
Location Bangladore, India
Working Model Fulltime, Hybrid
Req ID 12345
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Principal Performance QA Engineer
Req ID: 56535
Location:
Bangalore, IN
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Sapiens is on the lookout for a Performance engineer to become a key player in our Bangalore team. If you're a Performance tester and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.
Location: Bangalore
Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity.
This position will be part of Sapiens’ P&C division, for more information about it, click here: https://sapiens.com/solutions/reinsurance-administration-automation-software/
What you’ll do:
Define performance testing strategy for Sapiens applications.
Implement, execute, and maintain performance testing scenarios using different languages\tools.
Perform root cause analysis for performance issues at both, Lab and Customer’s deployments.
Identify performance-tuning opportunities and remediation options.
Collaborate closely with Dev and Service organization to communicate findings.
Produce performance summary reports and communicate with project stakeholders
What to Have for this position.
Deep technical ownership mindset - able to investigate and resolve performance issues independently, without requiring escalation to architecture or development teams.
Strong Oracle database skills: able to read and act on AWR reports, analyze top SQL queries, manage indexes, disable/enable FK constraints, and apply table/index compression.
Proficient in data preparation for batch testing: masking scripts, data exclusion, SIT-to-performance environment cloning, volume scaling.
Excellent analytical and root cause analysis skills - able to trace batch slowness to specific SQL queries, locking contention, I/O saturation, or application-layer issues.
Capable of architecting the performance test strategy for batch-heavy systems: defining KPIs, thresholds, batch cycle windows, and concurrency models.
Strong scripting ability (SQL, Shell, Python, or Java) to automate test data setup and environment preparation.
Excellent verbal and written communication skills in English - able to produce executive-level performance reports and lead technical review sessions.
Highly organized and self-driven, with the ability to manage multiple concurrent batch test cycles across different project phases.
Proactive in identifying risks and proposing mitigation strategies before they impact delivery.
Quick learner - able to ramp up on Sapiens RI/SRM domain processes (Billing, RI Processing, GL Export, Renewals) independently.
Must have Skills
BSc in computer science or equivalent
4+ years’ experience as a performance engineer
Good hands-on experience with JMeter or similar Performance testing tool
Experience with designing different types of performance strategies
Proven experience with DBs querying
Experience with Batch and Web Services Performance testing
Experience with AppDynamics/ Dynatrace or similar APM tools – Advantage
Experience with profiling tools like Your Kit or similar profiling tools – Advantage
Experience with Java programming language – Advantage
Experience with Linux/Unix platforms including monitoring – Advantage.
Experience in the Insurance industry – Advantage
Ability to travel according to demand (Approx. 15% of the time)
AI Tools & Skills
Sapiens requires all engineers in this role to actively use AI tools (such as Claude, ChatGPT, GitHub Copilot, or equivalent) as productivity accelerators throughout the performance engineering lifecycle. The following are the expected areas of AI-assisted work:
AWR/ASH Report Interpretation – Use AI tools to interpret Oracle AWR and ASH reports, identify top SQL consumers, and receive tuning recommendations for batch jobs such as Billing Batch, RI Process Coordinator, and GL Export.
Proactive Batch Monitoring – Use AI-enhanced APM tools (e.g., Dynatrace AI/Davis engine) to proactively detect batch performance anomalies, resource saturation, and regression patterns before they are escalated — shifting from reactive to predictive performance monitoring.
SQL Query Tuning & Script Generation – Use AI to analyze slow SQL queries, suggest index strategies, generate FK disable/enable scripts, and draft Oracle compression estimation scripts, reducing manual effort on repetitive DB tasks.
Test Script Generation & Coverage – Use AI-assisted coding tools (e.g., GitHub Copilot, Claude) to generate and review performance test scripts for batch jobs, accelerate scripting of new test scenarios, and improve test coverage through intelligent test case suggestion.
Test Data Preparation – Use AI to generate data masking scripts, data exclusion queries, and environment-cloning runbooks for migrated datasets, ensuring clean batch testing starting points without corrupted or cut-off records.
Performance Test Strategy & Planning – Use AI to draft performance test plans, define KPI thresholds for batch windows, generate test scenario structures, and review test coverage for completeness before presenting to stakeholders.
Root Cause Analysis Support – Use AI to correlate batch execution logs, SQL wait events, and monitoring metrics, accelerating root cause identification for issues such as locking contention, I/O saturation, or application-layer bottlenecks.
Predictive Analytics & Capacity Planning – Apply AI-driven predictive analytics to forecast batch processing trends, identify gradual performance degradation across releases, and support capacity planning decisions based on historical test data — enabling proactive infrastructure sizing before go-live.
Performance Report Generation – Use AI to draft executive-level performance cycle reports, summarize batch execution results, produce before/after comparison narratives, and create structured stakeholder-facing summaries aligned with Sapiens reporting standards.
Defect Writing & Documentation – Use AI to compose high-quality defect descriptions with clear steps to reproduce, supporting data, and root cause hypotheses; generate runbooks and knowledge-base articles for recurring batch issues.
Domain Ramp-Up – Use AI to quickly understand RI/SRM business processes (Reinsurance cycles, GL reconciliation, billing workflows) by querying AI tools for explanations, reducing the onboarding time required to become effective in the insurance back-office domain.
Architecture Review Assistance – Use AI to review sizing documents, environment proposals, and batch architecture diagrams, identifying potential performance risks and generating structured technical review questions before meetings with architects and developers.
Key Responsibilities:
Capable of working independently, highly motivated, and organized.
Excellent analytical and problem-solving skills
Proven ability to drill down into Performance results and complete deep-dive root cause analysis.
Good verbal and written communication skills in English
Ability to learn new tools & technologies quickly.
Proactive and initiative approach
Ability to multi-task and juggle between several projects
About Sapiens:
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For More information visit us on www.sapiens.com.
Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
Disclaimer: Sapiens India does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
If you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to
[email protected]
We Are
Sapiens International Corporation N.V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens' solutions turn real-time data and human insight into precise action at every moment, across every risk.
The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance.
With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation.
Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers’ compensation from offices across North America, Europe, the Middle East, and Asia Pacific.
Your Recruitment Journey
We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:
Apply
Take the first step in our journey by submitting an application that reflects your skills, experiences, and professional aspirations.
1
Review
Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens' needs and culture
2
Interview
This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens
3
Offer
If there's a great match, we'll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape
4
Onboard
Once you accept, we'll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead
5
Disclaimer
Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to
[email protected].
