Oliver Wyman
Oliver Wyman is looking to bring onboard an experienced professional as a Talent Manager (staffing / resource management) to join our IMEA Talent Management Team!
This role can be based out of our Gurugram or Mumbai office.
Job Overview:
We are looking for an exceptional individual to join the Talent Management (TM) Team for India, Middle East and Africa. This is a highly demanding position in a fast-paced, professional services environment.
The IMEA region covers several countries, and this role would be responsible for staffing, developing, retaining and managing the consultant population of 80+ individuals as well as leading on all talent related topics for at least one of the practices.
This role is integral to the smooth running of the business.
Key Responsibilities:
Staffing of Projects and Practice Management
Independently staff consultants (Associates–Principals) across IMEA for selected practices (~80+ consultants)
Serve as trusted business partner to Industry Heads, Office and Market Leads; secure buy‑in for staffing options and decisions.
Run regular meetings with Industry Heads, Office and Market Leads
Understand consultant performance, skills and development needs to facilitate a smooth staffing process
Understand consultant skills, development goals and preferences in order to drive their personal development through strategic staffing
Understand the pipeline of potential projects and be proactive in raising issues and concerns
Team and collaborate with other Talent Managers within IMEA and in other regions to find solutions on a wide array of topics (i.e. staffing, business development etc.)
Talent Management
Build relationships with consultants and develop a rounded view of their capabilities, professional goals and interests
Manage the information and dialogues around wellbeing and work-life balance of consultants
Partner with key stakeholders in the business to discuss a wide variety of strategic priorities: practice pyramid and capacity planning, utilization, performance management, overall staffing process, engagement etc.
Collaborate with Performance Management to identify training needs of consultants
Collaborate with HC Operations on any HC-related topics related to pool of consultants
Work closely with the Regional Head of TM to lead or get involved in a variety of Talent projects/initiatives in the IMEA region when the need arises
Performance Management
Understand the competency model of consultants and have discussions on ways in which they can improve their toolkit
Actively engage in the Mid-Year and Year-End review process working closely with the Performance Management function and participate in review processes
Work closely with the Performance Management function, reviewing consultant performance on a weekly basis discussing trends and proposed solutions with the business
Partner with career advisors and consultants to develop thoughtful career discussions and plans
Reporting
Review and interpret reports (e.g., utilization, staffing, OW Balance) to identify trends and actions
Coordinate the production of weekly consultant availability long lists and keep these up to date throughout the week
Maintain accurate and timely data in Certinia (resource planning database) with TM Operations support; ensure starter/leaver, training, time‑off and any other data is accurately reflected
Contribute to the monthly Timesheet Variance process
Experience Required:
Ideal candidates will have a bachelor’s degree and 5+ years of relevant professional experience in a fast-paced and dynamic client services business environment, ideally from a Management Consulting or Big 4 Consulting firm
Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy
Proven ability to foster relationships at all levels of the organization
Skills and Attributes:
Excellent communication, teaming and organizational skills
Ability to provide strategic guidance on any HR related area to the business
Ability to create trusted relationships with stakeholders in the business
Highly self-motivated with excellent interpersonal skills and the ability to work effectively with diverse personalities and different cultures
Ability to juggle several tasks at once, organize, prioritize and manage own time
Flexible attitude, hard-working, be prepared to step outside of job description if needed
Attention to detail and high level of accuracy
Ability to work with confidential data
A team player able to function independently, but collaboratively, in a fast-paced environment
An individual known for their enthusiasm, integrity and willingness to “roll up their sleeves” to get the job done, even the more mundane aspects of the job
Technical Skills:
Strong Word, Excel, PowerPoint and Outlook skills.
Fluent in English (written and verbal)
Experience working with a resource management system highly desirable
Proficient with data analysis and reporting
Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
