Karnataka Park manager Jobs – 126 Open Jobs Today

Front Desk Manager
Play Arena —Bengaluru, Karnataka
- ₹60,000 - ₹90,000 a month
- Weekend availability
- Management
- Customer service
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
2d
Senior Manager Cost Excellence- Hybrid
Collins Aerospace —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Travel
- Health insurance
- Life insurance
3d
Trainee Manufacturing Engineer
MEHLER ENGINEERED PRODUCTS INDIA Pvt. Ltd. —Bengaluru, Karnataka
- ₹3,00,000 - ₹3,50,000 a year
- Full-time
- Schematics
- Bachelor's degree
- In-person
- Health insurance
- Paid sick time
Quick apply
General Manager
ELV Projects —Bengaluru, Karnataka
- Full-time
- Marketing
- Customer service
- Microsoft Office
Category Manager
Titan Company —Bengaluru, Karnataka
- Analysis skills
- Bachelor's degree
- Planograms
Project Manager - TKC
FINACPLUS GLOBAL SERVICES PRIVATE LIMITED —Bengaluru, Karnataka
- Computer Science
- Engineering
- Microsoft Office
Quick apply
Business Development Manager (BDM)
Clini launch Research Institute —Kudlu Gate Hosur Road, Karnataka
- ₹40,000 - ₹65,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Management
Quick apply
3d
Application Development Manager (Food & Beverage) Mumbai / Delhi / Bangalore
Hach —Bengaluru, Karnataka
- Full-time
- Hybrid work
- CRM software
- Software troubleshooting
- Microsoft Office
- Health insurance
11d
Manager - Data Migration
Acuiti Labs —Bengaluru, Karnataka
- Azure
- SQL
- AWS
- Health insurance
- Paid time off
Quick apply
Programme Manager, Payments, Director
National Westminster Bank PLC —Bengaluru, Karnataka
- ₹41,906 - ₹59,160 a year
- Full-time
- Agile
5d
CONTRACTS
Secon —Bengaluru, Karnataka
- Email
- Bachelor's degree
- Travel
- Health insurance
Lead Product Manager
4flow —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- Machine learning
- Product management
- Health insurance
Outlet Manager
AccorHotel —Bengaluru, Karnataka
- Weekend availability
- Inventory management
- Customer service
- Microsoft Office
- Flexible schedule
Quick apply
Real Estate Sales Executive
Valuepersqft —Whitefield, Bengaluru, Karnataka
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Health insurance
Quick apply
Hospital Business Manager
Benaka Healthcare —Bengaluru, Karnataka
- Up to ₹2,00,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Duty Manager
AccorHotel —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Leadership
- Communication skills
Quick apply
Engineering Manager
Commonwealth Bank —Bengaluru, Karnataka
- Full-time
- Computer Science
- Engineering
- Master's degree
Manager/Senior Manager
Embassy REIT —Bengaluru, Karnataka
- Microsoft Outlook
- Master's degree
- Bachelor's degree
Design Verification Manager
Texas Instruments —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Communication skills
Staff Technical Manager
smartShift Technologies —Bengaluru, Karnataka
- Full-time
- Project management
- Agile
- AI

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Front Desk Manager

Play Arena
Bengaluru, Karnataka

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Job details

Permanent | Full-time
₹60,000 - ₹90,000 a month
2 days ago

Benefits

Provident Fund
Health insurance
Paid time off
Cell phone reimbursement
Life insurance
Paid sick time

Qualifications

Management
Guest relations
Customer service
Upselling
Microsoft Office
Information security
Supervising experience
Bachelor's degree
Hospitality Management
POS
Business Administration
Guest services
Communication skills
Time management

Full job description

Job Summary:

The Front Desk Head is responsible for overseeing all front desk and guest reception operations at the Arena. This role ensures exceptional guest experiences by managing ticketing, guest services, admissions, customer inquiries, and the front desk team. The Front Desk Head maintains high standards of customer service, resolves guest concerns efficiently, and coordinates with various departments to ensure smooth daily operations.

Key Responsibilities:

Leadership & Strategic Management:

Lead and manage all front desk operations to ensure exceptional guest service and operational excellence.
Develop and implement front office policies, standard operating procedures (SOPs), and service standards.
Set departmental goals, monitor performance, and drive continuous improvement initiatives.
Collaborate with senior management to support the organization’s business objectives and guest experience strategy.

Operational Excellence:

Ensure seamless guest admissions, ticketing and information desk operations.
Monitor guest traffic patterns and implement crowd management strategies during weekends, holidays, and special events.
Oversee opening and closing procedures for all front desk and ticketing operations.
Ensure compliance with safety, security, and emergency response protocols.

Team Management:

Recruit, train, supervise, and motivate front desk staff.
Prepare employee schedules and manage shift allocations.
Conduct performance evaluations and provide ongoing coaching.
Ensure staff maintain professional appearance and excellent customer service standards.

Guest Experience & Service Quality:

Develop initiatives to enhance guest satisfaction and loyalty.
Analyze guest feedback and implement corrective and preventive actions.
Resolve escalated guest concerns and ensure timely service recovery
Prepare and present daily, weekly, and monthly operational and performance reports.
Use operational data to identify trends, forecast staffing needs, and improve service delivery.
Maintain accurate records of incidents, complaints and VIP visits.
Monitor inventory of tickets, wristbands, stationery, brochures, and front desk supplies.

Cross-Department Coordination:

Inter – department coordination required for smooth operations.
Support the planning and execution of promotional campaigns, seasonal events, and festivals
Participate in management meetings and provide operational updates and recommendations.

Compliance & Risk Management:

Ensure compliance with company policies, statutory requirements, and health and safety regulations.
Conduct regular audits of front desk operations, ticketing processes, and cash management.
Maintain confidentiality of guest information and company records. Ensure adherence to data privacy and information security standards.

Business Development:

Support initiatives to increase memberships, annual passes, and guest retention.
Recommend new guest services and process improvements to enhance the overall visitor experience.
Motivate the team through incentive programs and recognition initiatives to achieve upselling and revenue goals.
Ensure all upselling activities are conducted ethically, transparently, and in line with the park's guest service standards.
Gather guest feedback on products and services to identify opportunities for new revenue streams and enhance the overall guest experience.

Qualifications:

Bachelor's degree in Hospitality Management, Business Administration, Tourism, or a related field.
10 – 15 years of experience in front office, guest services, hospitality, retail, entertainment, or theme park operations.
Minimum 5–8 years of supervisory or managerial experience preferred.

Required Skills:

Strong leadership and people management skills.
Excellent verbal and written communication.
Outstanding customer service and guest relations skills.
Ability to manage high guest volumes in a fast-paced environment.
Strong problem-solving and conflict-resolution abilities.
Proficiency in POS systems, ticketing software, and Microsoft Office.
Strong organizational, multitasking, and time management skills.
Attention to detail and accuracy in cash handling and reporting.

Key Competencies:

Guest-centric mindset
Leadership and team development
Decision-making under pressure
Conflict resolution
Operational planning and execution
Adaptability and flexibility
Professionalism and integrity

Working Conditions:

Full-time position with rotational shifts, including weekends, public holidays, evenings, and peak seasons.
Requires prolonged standing, walking, and active interaction with guests.
Must be comfortable working in a high-energy entertainment environment and outdoors when required.

Key Performance Indicators (KPIs):

Guest satisfaction and feedback scores.
Average guest waiting time at admissions and guest service counters.
Front desk operational efficiency.
Accuracy of ticketing and cash reconciliation.
Resolution time for guest complaints.
Team productivity and attendance.
Compliance with operational, safety, and customer service standards.
Achievement of membership and ticket sales targets (where applicable).

Reporting To:

General Manager / Asst. General Manager / Chief General Manager

Direct Reports:

Front Desk Manager
Asst Managers
Executives ( Guest Relations & Cashiers)

Important Note:

Interested Candidates will reach send your resumes to 8431911704 and [email protected]

Pay: ₹60,000.00 - ₹90,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

park manager jobs in karnataka

Front Desk Manager

Senior Manager Cost Excellence- Hybrid

Trainee Manufacturing Engineer

General Manager

Category Manager

Project Manager - TKC

Business Development Manager (BDM)

Application Development Manager (Food & Beverage) Mumbai / Delhi / Bangalore

Manager - Data Migration

Programme Manager, Payments, Director

CONTRACTS

Lead Product Manager

Outlet Manager

Real Estate Sales Executive

Hospital Business Manager

Duty Manager

Engineering Manager

Manager/Senior Manager

Design Verification Manager

Staff Technical Manager

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