Nehru Nagar Delhi Delhi Customer care specialist Jobs – 111 Open Jobs Today

Contact Center Specialist
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- Customer service
- Bachelor's degree
- Financial services
Senior People Data Reporting Specialist (HR Reporting; Cognos BI, SQL)
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Data analysis skills
- SQL
- Analysis skills
Senior Salesforce developer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Salesforce
- Analysis skills
- Health insurance
8d
T3 - Analyst - Operations
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
Finance UAT Manager
Allianz —Noida, Uttar Pradesh
- Full-time
- Agile
- AI
- Communication skills
2d
Senior Quality Engineer - Salesforce
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Salesforce
- DevOps
- APIs
- Health insurance
10d
Technical Project Specialist - PMO
R1 RCM, Inc. —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Specialist - Insurance - P&C Underwriting 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
2d
Digital Solution Area Specialists
Microsoft —Gurugram, Haryana
- Full-time
- Azure
- Sales
- Master's degree
Cloud Engineer III
Insight Enterprises —Gurugram, Haryana
- Azure
- AWS
- In-person
- Health insurance
Email-Chat Support Hiring || Gurgoan
AllSec Technologies —Gurugram, Haryana
- ₹15,000 - ₹35,000 a month
- Full-time
- CRM software
- Customer service
- English
- Commuter assistance
- Health insurance
Quick apply
Associate Manager Polymer
Devi Sahai Charan Dass Associates —Delhi, Delhi
- ₹18,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Marketing
- Project management
Quick apply
Solution Area Specialists - Biz Apps
Microsoft —Gurugram, Haryana
- Full-time
- Computer Science
- Sales
- Master's degree
Account Executive Gurugram, India Sales
WEchartered Consultancy —Gurugram, Haryana
- Remote
- Sales
- Salesforce
- English
- Health insurance
- Flexible schedule
6d
Senior UiPath Developer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Computer Science
- DevOps
- Analysis skills
- Health insurance
Sales Engineer (North Region)
Leviat —Delhi, Delhi
- Full-time
- Civil engineering
- Sales
- Construction experience
- Health insurance
Quick apply
Senior Manager, Marketing Operations
Daxko —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Marketing
- Salesforce
- SQL
Marketing Executive Polymer
Devi Sahai Charan Dass Associates —Delhi, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Customer service
- Bachelor's degree
Quick apply
Senior Salesforce Architect
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Salesforce
- DevOps
- Analysis skills
- Health insurance
Solutions Consultant 2
Palo Alto Networks —Delhi, Delhi
- Full-time
- Travel
- Communication skills

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Contact Center Specialist

Ameriprise India -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time

Qualifications

Customer service
Bachelor's degree
Financial services
Communication skills

Full job description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

The candidate will be responsible to work with advisors and clients regarding service issues, requests, policies, procedures, and information on accounts. Direct communication with clients and advisors to assist them with their queries, open issues and resolve high level problems over the phone in timely manner. Emphasis is on creating and delivering a unique client experience that defines and differentiate advisors’ practices. To provide brilliant customer service by responding to advisor and client inquires in fact pace, customer-focused environment.

Key Responsibilities

First point of contact regarding service issues, troubleshooting, and enter complex service requests into appropriate systems for resolution
Educate clients and advisors on newly implement services, systems, or procedures for efficient self-service
Process complex service transactions, or resolve account service casework, which have been initiated by web-based or paper forms utilizing computer applications in a timely manner in order to meet/exceed Service goals
Interact directly with customers, inbound/outbound phone queue, to provide accurate and immediate solutions to transaction and service request. Utilize internal computer applications and enter all information in the appropriate system
Participate in Team meetings, huddles, and brainstorming sessions to discuss process updates, operational issues and identify process improvement opportunities

Required Qualifications
- Graduate/ Post- Graduate in finance / commerce/ business management/ operations discipline

Minimum 1-3 years of relevant work experience
Strong written and spoken communication skills
Ability to explain complex policies or concepts in time bound manner
Excellent customer service skills
Ability to explain complex policies or concepts in a straightforward, easy-to-understand manner

Weekend Working
Rotational offs
Rotational shifts

Preferred Qualifications
Up to 3 years of customer service experience

Exposure to Financial services industry with knowledge of products and services in Securities & Brokerage Operations & Insurance sector

Full-Time/Part-Time

Full time

Timings

(8:00p-4:30a)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Client Service

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Apply Now

Refine Your Search

customer care specialist jobs in nehru nagar delhi delhi

Contact Center Specialist

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Marketing Executive Polymer

Senior Salesforce Architect

Solutions Consultant 2

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