As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.
Job Purpose (Job Summary): DEPARTMENT DESCRIPTION: Investment & Distribution Services (IDS) provides global, end-to-end trade processing, portfolio operations, data management, and reconciliation to support Invesco’s investment activities. The group’s mission is to deliver high-quality service through disciplined operations, provide responsive support for the investment process and new products/instruments, adapt to evolving economic, regulatory, and risk environments, and ensure the delivery of high-quality data aligned with “SMART” data principles.
Within IDS, the Portfolio Services function operates on a follow-the-sun model, delivering 6x24 global support to business partners. The team serves as the first line of support, connecting stakeholders with IDS Service Delivery. It facilitates the resolution of complex, cross-region, cross-team, and cross-vendor issues. Additionally, Portfolio Services is responsible for Cash Management Services oversight and assurance, while providing value-added insights into the integrity of Investment Book of Record (IBOR) related business data.
The incumbent is expected to manage their day-to-day work, appropriately escalating issues when needed. Develop working knowledge of team processes and support cross-functional activities. Contribute to internal and cross-functional projects by assisting with research and analysis, supporting discussions, coordinating responses, and documenting outcomes. Provide support for team communications and training materials. Collaborate with global team members and share knowledge as appropriate. Assist with the resolution of production issues and support escalation processes, as needed. Participate in daily production support activities.
Key Responsibilities / Duties:
- Provide support and input on solutions and recommendations to address complex, cross-region, cross-functional, and cross-vendor business concerns. Assist in the resolution of critical production issues, ensuring accuracy and efficiency. Contribute to subject matter expertise development and support escalation processes as required.
- Provide support and guidance to colleagues in day-to-day operations and production support tasks when called upon
- Liaise and build strong business relationships with key stakeholders such as Investments, Compliance, Service Providers (such as Custodians, Fund Accounting Agents, Transfer Agents, Outsourcing Vendors, etc.) and global business areas within Invesco requiring support on cash-related concerns
- Support and coordinate the research, analysis, implementation, documentation and training of new business requirements/projects (e.g. new instruments, new/change regulatory requirements, new systems implementation) globally across multiple IDS global functions, service providers.
- Develop & execute team plans, including business, production and organizational priorities
- Contribute to business success by setting priorities, recommending resources, and developing policies aligned with the team’s goals and objectives
- Represent IDS Portfolio Services as a subject matter expert in cross-functional and global projects
- Facilitate discussions to build consensus and agreement with a win-win focus
- Collaborate with project team members across functions and locations, contributing to a positive and supportive project environment to help achieve team objectives
- Establish and continually refine a global support and oversight model, while ensuring unique regional business needs are addressed
- Ensure standard operating procedures are documented and cross-trained across global team
- Perform independent research, review and analysis of financial statements, organizational structure, business model, operational risks, performances, and securities / financial statements issued by organizations, as needed
- Proactively contribute ideas, research and recommend continuous improvement opportunities (e.g. streamline / automate daily operations processes)
- Proactively identify potential operational risks, suggest mitigation strategies and lead implementation of the agreed upon mitigation strategy
Work Experience / Knowledge:
- Overall, 10-12 years and a Minimum 3-5 years of industry experience in an Investment Management firm.
- Excellent knowledge of investment products globally is required
- Comprehensive understanding of internal and industry standards and principles
- Proven ability to identify and resolve complex, multi-dimensional business problems by applying broad functional and process knowledge
- Previous knowledge and work experience with business applications such as Charles River, Aladdin is preferred
- Must have a basic understanding of end-to-end investment services processes, including trade entry, trade processing, settlement, valuation, cash management, corporate actions processing, and fund accounting
- Experience working with third-party middle office and custody providers is a plus
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Ability to maintain a big-picture perspective and develop a deep knowledge of data, processes, and business flows across systems
Skills / Other Personal Attributes Required:
- Customer focus with a keen interest in providing superb service to clients
- Excellent written and verbal communication, as well as strong interpersonal and conflict resolution skills
- Experience in communicating and facilitating with all levels within a global organization is required
- Excellent organizational skills; detail oriented with a big picture perspective and ability to work under pressure and meet tight deadlines
- Excellent research, analytical, and problem-solving skills
- Self-managing, with the ability to proactively prioritize individual work as well as team tasks
- Maintain a global focus and build strong connections with colleagues at all levels in a cross-functional, global team environment
- Strong Microsoft Office skills, particularly in Excel, Access, Word, PowerPoint, Project, and Visio
- Strong numerical and analytical skills
- Strong facilitation, project management and presentation skills
- Open-minded and an "out-of-the-box" thinker who challenges the status quo
- An excellent listener with strong facilitation skills
- Ability to understand technical details of systems and data flows, and effectively communicate or present technical concepts to business colleagues
Formal Education:
- Require a University degree in Finance or business area of concentration (or an equivalent combination of education, training, experience that would provide the knowledge, skills and ability required)
- MBA an asset
License / Registration / Certification:
- Certify Financial Analyst (CFA) or Professional accounting designation (CMA, CGA, CA, CPA) an asset
Working Conditions:
- Participate in Business Recovery testing on an as-needed basis as defined by manager
- Overtime, off hours support and travel may be required
EMEA Regulatory Data: No
Reviewed By: Rita Mok
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.
Invesco is committed to fair and accessible employment practices. If selected for an interview, we will work with you to ensure that your interview is accessible and accommodation is provided. Please contact us at [email protected] or 1.800.874.6275 to let us know if you require accommodation for an interview due to a disability.
Full time
Employee
No
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office.
Why Invesco
In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally.
We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs).
What’s in it for you?
As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world.
Our benefit policy includes but not limited to:
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Competitive Compensation
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Flexible, Hybrid Work
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30 days’ Annual Leave + Public Holidays
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Life Insurance
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Retirement Planning
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Group Personal Accident Insurance
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Medical Insurance for Employee and Family
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Annual Health Check-up
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26 weeks Maternity Leave
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Paternal Leave
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Adoption Leave
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Near site Childcare Facility
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Employee Assistance Program
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Study Support
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Employee Stock Purchase Plan
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ESG Commitments and Goals
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Business Resource Groups
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Career Development Programs
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Mentoring Programs
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Invesco Cares
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Dress for your Day
In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence.
To know more about us
About Invesco: https://www.invesco.com/corporate/en/home.html
About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html
About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html
About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html
Apply for the role @ Invesco Careers: https://careers.invesco.com/india/
