Barakpur West Bengal Customer service representative Jobs – 67 Open Jobs Today

Customer Service Representative
Ascensive Educare Pvt Ltd —Kolkata, West Bengal
- ₹16,456.13 - ₹17,186.17 a month
- Full-time
- 12th Pass
- Bachelor's degree
- Driving
- Health insurance
Quick apply
Associate - Customer Care - Non - Voice 5A
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply

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Customer Service Representative

Ascensive Educare Pvt Ltd -
Kolkata, West Bengal

Quick apply

Job details

Full-time
₹16,456.13 - ₹17,186.17 a month

Benefits

Provident Fund
Health insurance

Qualifications

2 Wheeler Licence
Bengali
Field sales
Local language
Driving Licence
12th Pass
Bachelor's degree
Driving
Communication skills
Banking

Full job description

Job Description: Microfinance Executive

About the Company

Arohon is a growing name in the microfinance sector, dedicated to empowering communities, supporting small businesses, and promoting financial inclusion through accessible financial services.

Job Overview

We are looking for a dedicated and field-oriented Microfinance Executive to join our teams across various locations in West Bengal. In this role, you will be the primary point of contact for our clients in the field. Your main responsibilities will include identifying prospective borrowers, managing the loan lifecycle from application to disbursement, and ensuring timely collections while maintaining strong community relationships.

Key Responsibilities

o Customer Identification & Sourcing: Field visits to identify and source prospective customers, specifically focusing on Self-Help Groups (SHGs) and individual borrowers in targeted rural or semi-urban locations.

o Loan Processing & Assistance: Guide customers through the entire loan application process. This includes collecting required documentation, conducting basic eligibility/KYC assessments, and assisting with smooth loan disbursement.

o Collection & Recovery: Regular follow-ups with borrowers to ensure the timely collection of weekly or monthly loan installments, keeping non-performing assets (NPA) to a minimum.

o Client Relationship Management: Build and maintain excellent long-term relationships with clients to ensure high retention rates and promote a positive brand image of Arohon within the community.

Job Details & Locations

Designation: Microfinance Executive

Job Type: Full-time (Field Job)

Job Locations: Kolkata, North 24 Parganas, and South 24 Parganas

Salary & Compensation

Monthly Fixed Salary: ₹16,000 to ₹17,000 (Based on experience and interview performance)

Incentives: Attractive performance-based incentives.

Additional Benefits: Fuel/Travel Allowance provided for field visits.

Requirements & Qualifications

o Education: Minimum Higher Secondary (10+2) or Graduate in any stream.

o Experience: Freshers are welcome; prior experience in microfinance, banking sales, or field sales is a plus.

o Skills: Strong communication skills, basic mathematical calculation abilities, and a polite, persuasive attitude.

o Mandatory: Must own a two-wheeler (bike/scooter) and hold a valid Driving License as this is a 100% field job.

o Language: Fluency in the local language (Bengali) is highly preferred.

Contact - 6293760071
[email protected]

Pay: ₹16,456.13 - ₹17,186.17 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

Quick apply

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Customer Service Representative

Associate - Customer Care - Non - Voice 5A

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