Civil Lines Delhi Delhi Project coordinator Jobs – 77 Open Jobs Today

Administrator - Program & Project Management
HCLTech —Noida, Uttar Pradesh
- PMP
- Microsoft Office
- Analysis skills
3h
Senior Administrator - Program & Project Management
HCLTech —Noida, Uttar Pradesh
- PMP
- Project management
3h
Project Administrator
Pipecare Group —Noida, Uttar Pradesh
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Project Co-ordinator
JUSTIN GLOBAL SERVICES —Kaushambi, Ghaziabad, Uttar Pradesh
- ₹18,886.87 - ₹22,992.14 a month
- Full-time
- In-person
Quick apply
Project Co-ordinator
ProVal Technologies —Noida, Uttar Pradesh
- Full-time
- Project management
- Communication skills
- Time management
Quick apply
Project Finance Administrator
ICF —New Delhi District, Delhi
- Full-time
- Microsoft Excel
- AI
Apprentice - Administrative Coordinator
Educational Testing Service (ETS) —Delhi, Delhi
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
Quick apply
Events Coordinator
AvaaMed Healthcare —Janakpuri, Delhi, Delhi
- ₹18,000 - ₹40,000 a month
- Full-time
- Sales
- In-person
- Communication skills
- Health insurance
- Cell phone reimbursement
Quick apply
8d
Coordinator Marketing Programs
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Salesforce
- Bachelor's degree
- Work from home
Product Manager
WIN Home Inspection —Noida, Uttar Pradesh
- Remote
- Master's degree
- Product management
- APIs
IT Project Coordinator
ITIO Innovex —Ghaziabad District, Uttar Pradesh
- Full-time
SEO Project Coordinator Jobs | SEO Project Coordinator Required
Vega Moon Technologies —Janakpuri, Delhi, Delhi
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT- Project Coordinator (1 to 2 Years)
Dreamsol —Noida, Uttar Pradesh
- Master's degree
- Bachelor's degree
Sales/ Project coordinator
ENTERSLICE —Noida, Uttar Pradesh
- Bachelor's degree
Project Coordinator
Accord Manpower Services —New Delhi District, Delhi
- Full-time

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Senior Administrator - Program & Project Management
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This role is essential for troubleshooting complex incidents, conducting root cause analyses, and implementing effective solutions to enhance customer…
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As a Program/Project Management Lead, you will oversee the comprehensive delivery of programs or projects aimed at achieving specific business outcomes.

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Administrator - Program & Project Management

HCLTech -
Noida, Uttar Pradesh

Apply Now

Job details

3 hours ago

Qualifications

ITIL Certification
PMP
Procurement
Microsoft Office
Analysis skills
Project management
Supply chain management
Root cause analysis
Communication skills

Full job description

Noida, Uttar Pradesh
Job Summary
The Project Executive in Support & Operations plays a critical role in ensuring exceptional customer service and operational efficiency. This position is responsible for independently resolving service tickets, providing on-call support, and conducting root cause analyses to enhance customer satisfaction while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Ensure adherence to quality standards, regulatory requirements, and company policies while managing support operations and project execution.
2. Provide effective on-call support for escalated issues, conducting thorough root cause analyses to identify and resolve underlying problems.
3. Manage knowledge base updates and contribute to value-adding activities, including training new team members and coaching analysts to improve team performance.
4. Independently resolve service tickets within the agreed Service Level Agreements (SLA) for ticket volume and response time, ensuring timely resolutions.
5. Foster a positive customer experience by aiming for First Call Resolution and minimizing rejected resolutions or reopened cases, thereby enhancing overall customer satisfaction (CSAT).
6. Strong understanding of project management principles and methodologies in a support context.
7. Proficiency in DMO tools and technologies for effective ticket management and operational support.
8. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
9. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
10. Involve in customer financial deliverables & operational hygiene including onboarding & Offboarding, Life cycle management of Projects/Customer.
11. Enabling Internal and external financial audits conducted on the module including historical cases.
Skill Requirements
1. Strong understanding of project management principles and methodologies in a support context.
2. Proficiency in DMO tools and technologies for effective ticket management and operational support.
3. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
4. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
5. Resource Management System to perform allocation & Delimitation of resources.
6. Recruitment Requisition tools & Process.
7. Proficiency Required in Procurement process such as Lifecycle management of a Project, Customer Onboarding & Offboarding, Billing management Systems & process, Customer service best practices and commitment to exceptional delivery.
8. Basic is needed in MIS reporting, Audit & quality management, Stakeholder & SLA Management.
9. Understand the contracting terminology for Field Services in the IT Infra domain.

Other Requirements
1. Optional But Valuable Certifications: Project Management Professional (Pmp), Itil Foundation, Or Similar.
2. MS Office knowledge
3. Excellent Communication Skill & Analytical skills
4. Understanding of current IT Project Methodologies
5. Supply Chain management function for an IT Infrastructure services Provider Company
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