Vada Pune Maharashtra Senior category manager Jobs – 126 Open Jobs Today

Senior Technical Support Engineer
Nice —Pune, Maharashtra
- Weekend availability
- Remote
- Azure
- Computer Science
- Software troubleshooting
2h
Regional Total Rewards Leader - IMEA
Copeland —Pune, Maharashtra
- Full-time
- English
- Microsoft Office
- Master's degree
Senior DevOps Engineer - Embedded Payments
Xplor —Pune, Maharashtra
- Email
- Remote
- Computer Science
- DevOps
- Engineering
Quick apply
14d
Veterinary Technical Manager
Stellar Petfood Private Limited —Pune, Maharashtra
- ₹12,50,000 - ₹24,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- In-person
- Cell phone reimbursement
- Flexible schedule
Quick apply
Area Sales Manager - Pune
Dr. Palep's Medical Research Foundation Pvt. Ltd. —Pune, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- B.Sc
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
Manager / Sr. Manager – Business Development (Heating – Outside Sales)
Copeland —Pune, Maharashtra
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
Senior Software Development Engineer
The Hershey Company —Pune, Maharashtra
- Online application
- Azure
- Master's degree
- Software development
Senior Professional Services Engineer (AI, Chatbot)
NICE —Pune, Maharashtra
- Remote
- Bachelor's degree
- JavaScript
- APIs
Quick apply
Senior Cloud Site Reliability Engineer
Nice —Pune, Maharashtra
- Remote
- AWS
- Computer networking
- Linux
7d
Manager Product Integrity - Plastics & Rubber
AGCO —Pune, Maharashtra
- English
- Communication skills
- Health insurance
RCM Team Lead - Process Excellence
Veradigm —Pune, Maharashtra
- Full-time
- Writing skills
- Health insurance
Senior Software Engineer - Full Stack
Xplor —Pune, Maharashtra
- Email
- Remote
- Computer Science
- Engineering
- Databases
Quick apply
Inbound BDR - AI-Native Qualifier
FlytBase —Pune, Maharashtra
- Full-time
- B.Sc
- Public speaking
- English
- Flexible schedule
Scrum Master Sr. - Enterprise Data Products & Analytics
Cummins Inc. —Pune, Maharashtra
- Computer Science
- Bachelor's degree
- Software development
Senior Analyst, Information Systems
Whirlpool —Pune, Maharashtra
- Computer Science
- SQL
- AWS
Senior Data Engineer
Mastercard —Pune, Maharashtra
- Full-time
- Computer Science
- English
- Java
2d
Senior DevOps Engineer
Energy Exemplar —Pune, Maharashtra
- Azure
- Computer Science
- DevOps
Quick apply
Market Research Analyst
AideExpert Advisory —Bavdhan, Pune, Maharashtra
- ₹2,00,000 - ₹6,00,000 a year
- Full-time
- Writing skills
- English
- Research
IT Internal Auditor
Copeland —Pune, Maharashtra
- Full-time
- Remote
- Azure
- Oracle
- English
Senior QA Engineer (IVR)
Nice —Pune, Maharashtra
- Remote
- SQL
- Scripting
- APIs
6d

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Senior Technical Support Engineer

Nice -
Pune, Maharashtra

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Job details

2 hours ago

Qualifications

Jira
BCS
CI/CD
ITIL Certification
Azure
Law
Computer Science
Software troubleshooting
Kubernetes
Full-stack development
B.Sc
DevOps
UNIX
Windows
Technical support
Master's degree
SQL
Docker
Bachelor's degree
Zendesk
ITIL
Continuous integration
REST
APIs
ServiceNow
B.E.
Linux
AI
Communication skills
Python
PowerShell
Information Technology

Full job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We're looking for a sharp, resourceful engineer to take on our toughest production problems on a cloud-based enterprise platform — a system of interconnected services running on Azure that ingests data from external sources. You'll be the person who diagnoses what others can't, gets to root cause fast, and ships a resolution customers can rely on.

This isn't a monitoring seat. It's closer to a forward-deployed role: you'll work directly with customers and product teams, understand how they actually use the platform, and solve real problems end to end. We're not looking for a superhero who claims to know everything — we want someone smart, curious, and driven, with a track record of building automations that make their own work, and their team's, faster and more reliable. If you reach for a script or an AI tool before doing the same task by hand a third time, you'll fit right in.

How will you make an impact?

Own complex production incidents on our Azure-based platform — investigate, diagnose to root cause, and drive resolution across the services and external data integrations involved.

Work shoulder-to-shoulder with customers and R&D as a forward-deployed problem-solver: understand the real-world use case, reproduce the issue, and deliver a fix or workaround that sticks.

Diagnose issues across the full stack — application telemetry and logs, REST APIs, database queries, and data-ingestion pipelines from external sources.

Build automations — scripts, tools, and workflows — that eliminate repetitive work, speed up diagnosis, and stop incidents from recurring.

Use and build with AI: apply AI-powered tools to accelerate troubleshooting, and bring hands-on knowledge of how AI solutions are developed to create smarter support tooling.

Turn every hard-won fix into reusable knowledge — runbooks, KB articles, and SOPs the whole team can lean on.

Escalate cleanly to Tier 4 / R&D when needed, with the diagnostic groundwork already done.

Meet defined SLAs and KPIs, and participate in 24x7 rotational shifts, including nights, weekends, and holidays.

Have you got what it takes?

3–5 years diagnosing and resolving production issues in a cloud (ideally Azure) enterprise environment.

Proven expertise troubleshooting live applications end to end: reading telemetry and logs (Application Insights, Kibana, Grafana, Azure Monitor), debugging REST APIs (Postman), and writing SQL to investigate data and establish root cause.

A builder's instinct — concrete examples of automations you've created to make support work faster, more consistent, or less manual (Shell, PowerShell, Python, or similar).

Working knowledge of AI development, not just AI usage — you understand how solutions built with AI and LLMs come together and can apply that to support tooling.

Solid grasp of cloud-native web applications, microservices, and how data flows between integrated services and external sources.

Comfort across Windows/Linux/Unix and the command line, and experience with ITSM tools such as ServiceNow, Jira, or Zendesk.

Strong communication and a genuine go-getter mindset — you take ownership, chase problems down, and don't wait to be told.

Bachelor's degree in Computer Science, Information Technology, or a related field (B.E/B.Tech/BS).

Willingness to work in a 24x7 rotational support model.

Nice to Have

Hands-on experience with Azure AI Services, Azure OpenAI, Microsoft Copilot, or building on enterprise AI/LLM platforms.

Containerization (Docker) and orchestration (Kubernetes).

Experience with CI/CD pipelines and DevOps practices.

ITIL Foundation certification or working knowledge of ITIL processes.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11507

Reporting into: Tech Manager

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Apply Now

Refine Your Search

senior category manager jobs in vada pune maharashtra

Senior Technical Support Engineer

Regional Total Rewards Leader - IMEA

Senior DevOps Engineer - Embedded Payments

Veterinary Technical Manager

Area Sales Manager - Pune

Manager / Sr. Manager – Business Development (Heating – Outside Sales)

Senior Software Development Engineer

Senior Professional Services Engineer (AI, Chatbot)

Senior Cloud Site Reliability Engineer

Manager Product Integrity - Plastics & Rubber

RCM Team Lead - Process Excellence

Senior Software Engineer - Full Stack

Inbound BDR - AI-Native Qualifier

Scrum Master Sr. - Enterprise Data Products & Analytics

Senior Analyst, Information Systems

Senior Data Engineer

Senior DevOps Engineer

Market Research Analyst

IT Internal Auditor

Senior QA Engineer (IVR)

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