This new role is a key part of Global Employee Enablement’s reimagined operating model and transformation, which is anchored by consultative, high impact advisory to support targeted employee learning that is deeply connected to business outcomes. The Enablement Director is a senior advisory role in Global Employee Enablement’s business-facing model and serves as the strategic employee learning partner for R&D Product Development. The Director is expected to help shape the consulting framework, contributing to how the advisory model evolves, setting the standard for consulting rigor across the team, and influencing a capability-specific learning strategy for R&D. The Director diagnoses skill gaps, aligns learning solutions to KPIs, and holds accountability for enablement outcomes for the development teams within the broader Products & Technology organization - one of Infor’s largest and strategically critical functions - responsible for Infor’s product strategy, product management, technology, applications, and cloud operations, ensuring Infor’s portfolio is built, evolved, and delivered to create customer value. Rather than fielding and satisfying ad hoc requests, the Director ensures every initiative is anchored in a clear business problem, a validated skill gap, and a measurable definition of success. Beyond individual initiatives, this role brings a long-horizon, enterprise perspective: anticipating R&D’s needs before they become performance gaps, influencing how Infor builds engineering and development talent at scale, and elevating the credibility and strategic relevance of Global Employee Enablement across Infor.
Be the strategic enablement authority for R&D
– Build and maintain trusted relationships with R&D Product Development leaders, HR business partners, Role Owners, and other key stakeholders
– Proactively identify skill gaps, performance challenges, and employee enablement opportunities
– Represent the Product Development team’s enablement needs in planning cycles and prioritization conversations
– Operate as a trusted advisor to senior leaders on workforce capability strategy beyond learning logistics and influencing how product development talent is upskilled and sustained over time
– Contribute to Global Employee Enablement’s operating model and advisory methodology, sharing patterns, frameworks, and lessons from R&D to raise the standard of practice across the full Advisor team
– Conduct thorough needs assessments using structured diagnostic frameworks before recommending any solution
– Challenge requests that will not address the root cause, and redirect toward innovative solutions that will
– Co-define and co-own the employee capability strategy with R&D leadership, translating long-range product and engineering goals into forward-looking learning architectures, then partner with Infor U COEs and Global Employee Enablement Programs & PM and Delivery teams to execute
- Recommend R&D & Development-aligned learning solutions
– Translate business goals and KPIs into multimodal, best-in-class, impactful learning journeys
– Incorporate third-party content, internal programs and courses, embedded workflow learning, and peer development to rapidly accelerate employee readiness
– Ensure skills mapping and learning paths reflect what employees need to be effective in their roles
– Collaborate with Infor U instructional designers and the broader Learning Governance team for content development as needed
– Define success metrics up front, including which KPIs will move and by how much
– Track and report on skill development, performance outcomes, and business impact, beyond rudimentary completion rates
– Bring learning effectiveness data back to Product Development leaders through regular review cadences in partnership with the Learning Experience & Engagement team
– Connect R&D enablement outcomes to broader business performance narratives, contributing insights on workforce capability to VP and C-suite conversations about product velocity, engineering quality, and talent retention
– Set the measurement bar for the GEE advisory team by piloting and socializing advanced learning approaches, moving the practice beyond surface-level completion metrics toward demonstrated behavior change and business impact
- Shape enterprise capability strategy for R&D
– Develop and maintain a multi-year, skills-first roadmap for R&D Product Development, aligned to Infor’s product strategy and engineering talent goals, reviewed bi-annually with senior R&D leadership
– Anticipate future skill demands driven by technology shifts (e.g., AI/ML integration, cloud-native development, platform evolution) and proactively design enablement responses before gaps become performance liabilities
– Partner with R&D leaders, HR, and Talent Acquisition to integrate enablement strategy with workforce planning, ensuring learning and talent decisions are coordinated and mutually reinforcing
- Coordinate the employee enablement ecosystem for Development w/n R&D
– Brief Programs & PM and Delivery teams on solution and delivery expectations
– Provide feedback to the Delivery team on learning effectiveness and learner engagement
– Flag potential Supervisor Enablement needs for integrated planning
10+ years in learning and development, HR consulting, or organizational effectiveness, with a significant portion in senior or strategic advisory roles that involved direct influence on business leaders and long-range workforce planning, strongly preferred
- Superior consulting skills, including needs assessment, root-cause diagnosis, and solution design grounded in business context; recognized internally and externally as a thought leader in employee enablement, capable of shifting how leaders think about capability building — not just satisfying requests
- Strong stakeholder management, negotiation, mediation, and respectful challenge skills with business leaders and senior executives
- Experience proposing and implementing high-value, multimodal learning solutions beyond traditional ILTs and programs
- Comfort with data, including defining KPIs, measuring outcomes, and translating learning impact into business language
- Familiarity with learning platforms and tools such as LMS, Udemy, etc. is a plus
- Deep experience working in or closely supporting R&D, engineering, or product development environments is strongly preferred; the ability to speak the language of software development, product management, and technical talent is a meaningful differentiator at this level
- Proven ability to influence at senior leadership levels, shape strategic narratives, and build the organizational credibility needed to drive long-term change in how a large, complex function approaches talent development
- Track record of building multi-year capability roadmaps and seeing them through to measurable outcomes
- Familiarity with Principle Based Management (PBM) is helpful, including applying its dimensions in daily advisory work and grounding recommendations in mutual benefit and contribution
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
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